- Report: #817539
Complaint Review: your Magazine Publisher inc. - Internet
Reported By:
1stepFromCallingMyLawer -
Boise, Idaho, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
your Magazine Publisher inc.
Internet, United States of America
Phone:
Web:
www.yourmagazinepublisher.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
your Magazine Publisher, inc. Your Magazine Publisher, Inc misrepresents themselves in their phone marketing. and now refuses to cancel my subscription and continues to charge my debit account.they are thieves, and cons, Internet
A sales person from this company called me stating that I had qualified for a discount on my subscription for being such a good customer. I already had a magazine service, so I assumed this was the same service. I questioned why he would need my debit card number since they already have it, and he said it was just for verification purposes.
The Next month when I saw that I was being charged for two magazine services, I called the company, and the customer service representative told me that I had to request a cancellation in writing, and that they had actually mailed me a form with my information packet. I never received such a packet or form.
I made 8-9 more phone calls during the next 6 weeks, but could never get a hold of a live person. I left several messages with my request and my information, but of course received no response from the company.
Today I finally talked to a very unhelpful and rude person at the company. She told me that they can't possibly cancel my subscription, and that I still owe them $771, but that they would settle for just $499.00. I explained that I'm not looking for a discount, I don't want their magazines for the next five years, I don't wan't them for even one more month! She stated that I am bound by whatever agreement I supposedly made on the phone with the salesperson who had lied about what they were doing in the first place!
I'm not asking for anything, I simply want to cancel this ridiculous magazine subscription! what do I do? Is getting an attorney my only option?
The Next month when I saw that I was being charged for two magazine services, I called the company, and the customer service representative told me that I had to request a cancellation in writing, and that they had actually mailed me a form with my information packet. I never received such a packet or form.
I made 8-9 more phone calls during the next 6 weeks, but could never get a hold of a live person. I left several messages with my request and my information, but of course received no response from the company.
Today I finally talked to a very unhelpful and rude person at the company. She told me that they can't possibly cancel my subscription, and that I still owe them $771, but that they would settle for just $499.00. I explained that I'm not looking for a discount, I don't want their magazines for the next five years, I don't wan't them for even one more month! She stated that I am bound by whatever agreement I supposedly made on the phone with the salesperson who had lied about what they were doing in the first place!
I'm not asking for anything, I simply want to cancel this ridiculous magazine subscription! what do I do? Is getting an attorney my only option?
