- Report: #1472792
Complaint Review: Zap Health Products - Pleasant Grove Utah
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Author Confirmed
Why?
Zap Health Products
100 E 700 S Pleasant Grove, Utah, United States
Phone:
844-883-0994 and 855-551
Web:
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Zap Health Products Thermo Burn Club Charged me for product I did not order and refused to cancel the order. Pleasant Grove Utah
I responded to an e-mail that took me to a web site that offered a free bottle of CBD oil by just paying a $5.95 shipping charge. Within minutes of agreeing to same I received notice from my credit card company of two separate charges by Zap Health Products. One was for $104.80 and another for $85.90.
Received a confirmation e-mail from company saying I also ordered CBD capsules for $54.90 and CBD salve for $49.90. In addition I was enrolled in a trial subscription and membership to the Thermo Burn Club at a cost of $29.95 per month. I did not agree to anything but the free sample bottle of CBD oil. I called a phone number 844-883-0994 that was given to me in their communication to cancel. I immediately called number and advised them to cancel everything that I did not order as well as the sample bottle of CBD oil. This was done withi minutes of placing my order for the sample free bottle. They advised they could not cancel and that I would have to wait unitil I got the merchandise to return for possible credit. I called the following day and got the same runaround. However they said they would cancel the monthly membership to ThermoBurn Club. I advised the person I was speaking to that I was going to dispute the credit card charges. That didn't seem to concern them. They did give me another phone number 855-551-2382 to call when I recived their shipment.
I'm an 82 year old man with several health issues looking for some relief, instead I end up with being stressed out over this fraudulent transaction. I'm guessing many just get SCREWED out of their money because it takes a lot of effort to rectify this abuse.
