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  • Report:  #325825

Complaint Review: zapped.info Or Jim Anderson - Las Vegas Nevada

Reported By:
- las vegas, Nevada,
Submitted:
Updated:

zapped.info Or Jim Anderson
www.zapped.info Las Vegas, Nevada, U.S.A.
Phone:
702-6516565
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Jim Anderson, the owner of Zapped.info rented a room from me. We hired him to recover data that was deleted on my business partner's computer. This computer is a laptop that had been thrown in the garbage because the screen was broken.

After she brought the laptop to my house, Mr. Anderson asked me if she would want the computer back due to its broken screen. Apparently, he wanted it, because as he worked on it he listed himself as the "Registered Owner" and put his own password on it, refusing to tell her what the password is. To this day she still doesn't have it. He did the same thing to another laptop of mine that he "fixed."

When she asked him what it would cost to get a new screen on the computer, he lied, telling her "at least $400-600, so it wouldn't be worth it." She called a computer-savvy friend after that and found he could get her a refurbished replacement screen and install it for her for under $125!

She wanted the deleted files recovered to find information on what a former partner did to sabotage our business before he was fired. Mr. Anderson assured us he was fully capable of retrieving this lost data. He lied, because he knows nothing about computer forensics. It took him over 10 days to just get to the point where he said we would be able to "read the recovered data." To this day none of it is readable. In fact, we still don't know what he did because he refuses to tell us, and he refuses to provide an invoice.

We had to contact the FBI because of the crimes committed by the former partner, and when I asked Jim Anderson to tell me what he had done to the computer so the Computer Forensics Tech could see what he did and not attribute it to the ex-partner, or vice-versa, he flatly refused to tell us. He even warned me against bringing the FBI into it. We know he didn't do any of the work he said he did: however, he did illegally put his name as the registered owner on both computers and he installed spyware to get into our files.

While he was "working" on the computer, he became literally enraged at my partner because she wouldn't watch him work. He wanted her to pay attention to what he was doing, seemingly wanting her to be enraptured by his greatness and knowledge. He wanted her to help him and even asked her advice on what to do. Never mind the fact that she just learned to use email and has no knowledge or interest of computer repair. He became further enraged and insulted when she left the table where he was working to take a call from her little boy. He told me he could no longer work with her because she wouldn't pay attention to him; "she was even rude enough to accept a call from her son instead to telling the boy to call her back later because she was busy with someone more important."

In retaliation for her "rudeness," he stole her start-up disks and new remote for her brand new Macbook. He sabotaged the first computer and another laptop as well.

He told me when he repairs customer's computers, he does something to their computers so he can spy on them and always be able to get into their files. He quickly commented he didn't do anything to my computers.

We have the authorities looking into what he did. After all this, he vandalized my house, threatened me with repercussions from legal action to death. He now owes me money, and we are hiring a real computer repairman to fix all the damage Jim Anderson of Zapped.Info has done to our computers.

susan

las vegas, Nevada

U.S.A.


2 Updates & Rebuttals

Jolted1

Henderson,
Nevada,
U.S.A.
zapped.info or Jim Anderson: A SAFE BET: HONEST and REPUTABLE Computer repairman Las Vegas Nevada

#2REBUTTAL Individual responds

Mon, August 11, 2008

Jim Anderson Phone: 702-651-6565 This is Jim Anderson the owner of Zapped.Info and this report just came to my attention. I titled this rebuttal in such a fashion in hopes that it will stop people from being scared away from my business for no good reason. Yes: I did rent a room from Susan: One of the biggest mistakes of my life. I am always amazed by individuals that go so far out of their way to hurt others without consideration. If you read Ms. G's report carefully you'll spot her forked tongue. I don't have time to point out every contradiction as this person has done enough damage and I hurt more for every moment spent on this nonsense. Third paragraph: Ms. G claims that I lied when I quoted the cost of a NEW monitor, but in the very next sentence, notice her slip by using the word REFURBISHED. Obviously a new monitor, sealed at the factory, directly from the manufacturer is going to cost a great deal more than a used monitor from a questionable source. What Susan doesn't bother to tell you is that with my help, a monitor replacement was not necessary: I hooked the laptop up to a standard desktop monitor that I gave to Susan free of charge. From that moment on, they expressed no desire or interest in a replacement LCD monitor. THE TRUTH: Susan and her more than business partner, Jan did not mention. The laptop they wanted me to recover data from belonged originally to Ms. C's husband. He bashed the screen in and poured coffee into it while it was on: Thinking this would destroy the data and render the laptop useless. They never paid me for any work and ignored all invoices. I'm almost CERTAIN they never contacted the Federal Bureau of investigation because I contacted the local office to see if I could help and was advised by, Agent Gonzalez (no affiliation to Susan Gonzalez: ironic coincidence) that there was no report of any crime filed by Jan or Susan and that there was NO investigation of ANY computers submitted by either. Given these facts it seems almost certain that the FBI story was fabricated by Susan: Perhaps they were hoping this would intimidate me into providing continued free service. This feels like an extortion attempt to me. I'm not a lawyer, but there must be some laws somewhere that state you can't go around claiming there is an FBI investigation underway, when in fact there is NOT. Nothing was sabotaged or stolen by my person...and they are the only ones installing spyware. I saw the software on the living-room table. Susan claims I stole a remote and start-up disks to a MacBook...I would guess that they have found both by now. What sense does it make to steal a remote and some disks, but not the laptop itself? This dynamic duo does some pretty quirky things. I once witnessed them stay-up for 36+ hours washing the carpet with hand brushes and it seemed like everytime I saw Susan, she was asking me about somehing lost. I'd bet good money that if you drug tested Susan and Jan TODAY, that you'd find massive amounts of narcotics and meth-amphetimine in thier bloodstream, but that is just a guess based on the many things I saw when I lived there. My advise...stay as far away from these two as possible...They are predators: The canibalistic type that eats each other if given the chance. I doubt that I'll sue for libel and defamation: Susan owns nothing, she is renting the house, but likes to pretend she's the owner. I wonder it the real home-owner knows what is going on here. Oh...well....live and learn...enough time has been spent here...a waste of everyone's time. James Anderson 1-702-651-6565 P.S. To former partner and tenant of Susan, "Luke" Regarding your former tenancy at: xxxxxxxxxxxx Las Vegas, Nevada 89138 Please call me regarding Susan's actions against you. I understand that you too were wrongfully evicted. We may be able to pool information. I think the monitor I hooked the laptop to was in fact yours, but I'm not sure if you abandoned it, or if Susan stole it from you.


Jolted1

Henderson,
Nevada,
U.S.A.
REBUTTAL to Report# 325825

#3REBUTTAL Individual responds

Fri, August 08, 2008

A REBUTTAL to the Original libelous report# 325825 filed by: Susan Lauryn Gonzalez 11253 Vintners Lane Las Vegas, Nevada 89138 1-702-274-4974 First and foremost it is important to understand that the report filed by Susan Gonzalez could NOT have been motivated by any THEFT or FRAUD by my person: NEITHER occurred. Nor was there any invasion of privacy or threats of death. Ms. Gonzalez's false accusations are a reflection of her character. Her favorite movie is the 1944 classic, Gaslight which she uses as her model for distorting truth. My guess is: Susan Lauryn Gonzalez must have and will continue to hurt a great many people in her life and that she does so joyfully. Perhaps this rebuttal and the subsequent report I will file, will one day motivate her victims to come forward and reveal the truth about her predatory nature. The report will be filed at: http://susan.lauryn.gonzalez.liars.biz. The Libel, BEWARE James AndersonZappped.InfoThief and Fraud, appears fourth on Google results of a search done on my company name: Those keywords can be seen on the search results page and on the link itself. New business came to an abrupt halt just after April of 2008 when Ms. Gonzalez filed the bogus report and now I understand why: A typical customer has no motivation to even click on the link of damning words. A typical shopper would immediately move-on: No need to take a chance. Ironically, by responding to this post, given Google's ranking system, I am adding weight to it with content: exacerbating the problem. My credibility and reputation are all I have: Essentially those two things are my paycheck and without them I don't eat. Lately the cupboard had been bare: Most likely from this character assassination attempt. Susan Lauren Gonzalez: Dog Trainer and Timeshare salesperson. Her only reason for getting involved with computers and the Internet is her dream that she will one day strike it rich as a Madam of online Adult Services, here in Las Vegas. Last known employment: Selling timeshare for Tahiti Village - possibly under Consolidated Resorts which is listed as a SCAM at: http://en.allexperts.com/q/Time-Shares-1843/Consolidated-Resorts-Tahiti-Village.htm Former Employment: Long Haul Truck Driver Former Cities: LAS VEGAS, NV:S LAKE TAHOE, CA:MALIBU, CA:BOULDER CITY, NV:GLENDALE, OR:IMLAY, NV:NORTH LAS VEGAS, NV:WOLF CREEK, OR:SPRINGFIELD, MO:SIMI VALLEY, CA:THOUSAND OAKS, CA: Known Relatives: ROSS LAURYN GONZALEZ Susan Gonzalez clearly admits that AT LEAST $125 is owed for laptop repair, but her and: Jan Cipriano of: 9328 Queens Charlotte Drive Las Vegas, NV 89145 702-285-2552 702-364-8494 Have never remitted the balance: Which to date stands at: $1505 for labor to retrieve the data from a laptop that by their own admission was retrieved from somebody else's garbage! Jan's Husband's garbage! The true thieves are revealed by their own words and actions. I feel fortunate that Susan Gonzalez did not end things in violence, despite the fact that she ordered: Michael Epstein (her other roommate/lackey) to breakdown my door while I was in my room. She owns several high powered weapons including a 30+ caliber handgun kept neatly tucked beside her bed. I would be frequently called (yelled) into her room at all hours to provide, "Technical Support" and the firearm was kept in plain sight. You should also know that she owns several dogs, including a German Sheppard, with a mean disposition, named: "Sophie" I bring all these facts to your attention because I believe that Susan Gonzalez suffers from various mental disorders and would be diagnosed as a Paranoid-Schizophrenic, dementia praecox: Highly prone to delusion: A danger to herself and others. She is addicted to narcotics and is at risk of death from overdose. She bragged to me about taking a dose of EIGHT! High dose Loretabs before disappearing into her room for two days: Occasionally sending text messages (kept for evidence) requesting that I stop slamming the doors: The slamming/doors could not stop, because they were the phantoms of her imagination. All of Ms. Gonzalez's statements regarding Jan Cipriano described in the complaint as her Business Partner, are hearsay. The truth of the matter is I was helping her partner pro-bono (free). I was trying to teach her how to wade through all of the data that I had recovered from the mangled laptop that her husband had discarded. A laptop that he clearly did not want recovered. I remained calm and professional despite the fact that Jan, her "PARTNER, spent only 5 minutes working with me, before disappearing into the bathroom for over an hour: Leaving me sitting, waiting to help, at no charge. I guess Jan Cipriano expected that I would be wading through all the data in her absense. Why would a person go into a closed off area with poor cell phone reception (the bathroom), to talk to their child? Wouldn't most people have the common courtesy to excuse themselves from a phone conversation, letting the interrupted know that they might be a while? Especially if you knew somebody was helping you out free of charge? They found out they could get a refurbished replacement screen for $125 vs. the new replacement cost I quoted them. What does that matter? I didn't even markup the price! This is a typical strategy that Susan Gonzalez will use to skew the truth. She forks her tongue with one small piece of truth and wraps her lies around it. Ms. Gonzalez had an extra monitor that wasn't being used, so I suggested we just hook the laptop up to it via the external monitor port. I was the one that advised them that purchasing a replacement monitor was needless. As to computer forensicsI NEVER claimed to be an expert in this field, but I have been working with computers since 1984 and I have learned a great deal about data recovery, but to compare myself with an FBI computer forensics specialist? NEVER! I DO NOT believe these two "creative-artists" ever went to the FBI: Rather I believe they concocted a story they believed would intimidate me to provide continued free service. I offered to speak directly with the FBI if they would provide the name and phone number of any agent there. Of course that information could not be provided, as it was 100% fiction. I also warned Susan Gonzalez that computer forensics involves more than just recovering data and that she should think carefully before going to the FBI. I said, They are going to take those computers apart in ways you can't even imagine. I warned her that this might be a problem; given that when I was working on SUSAN GONZALEZ's computer (the other computer she mentions in her report) a substantial amount of a green substance, fell from the battery compartment and there was a strange white residue on the inside corners of the touch-pad controller, that are normally out of sight. My guess was that a true forensic examination would reveal what these things were: The FBI doesn't leave anything out when they are investigating. As to being called a liar and not capable of recovering the data: I still have the backup of that data that Ms. Gonzalez requested I store on my server, because she did not have the hard-drive space. The desire to have the data on that laptop disappear, must have been fierce. The inside was drenched in coffee and the LCD screen and chassis took a pounding, but whomever it was, didn't bother to format the hard-drive: Leaving all the deleted files as recoverable. In HER closing Susan Gonzalez states that I stole start-up disks and a remote to Jan Cipraino's Macbook. If I was going to steal something, why would I steal those useless items? If I was a thief, wouldn't it have made more sense to steal the laptop itself, along with the remote and startup disks! The idiocy of Susan Gonzalez's lies and logic are more than apparent to anyone but an idiot. If I vandalized her house, then why didn't she bother to state what was done? She didn't, because no vandalism occurred. Why wasn't a police report filed? On a more interesting note: Susan Gonzalez states, He told me when he repairs customer's computers, he does something to their computers so he can spy on them and always be able to get into their files. He quickly commented he didn't do anything to my computers. It's called SPY-WARE and Susan Gonzalez knows all about it, because she was installing it on all the computers in the house. I noticed the boxed software that she purchased, sitting on her living room table as she was installing it and I grabbed a picture of it with my cell-phone. If I was going to plant spyware on client computers, I wouldn't be so stupid as to brag about it. A typical defense mechanism of the guilty is to accuse the innocent of the very crimes, they, the guilty, commit. I don't know how Susan Gonzalez can sleep at night Wait a minutecome to think of it I do! Narcotics and Lies Sincerely, Jim Anderson Zapped.Info Got zapped? Get Zapped! Zapped.Info To Former Roommate (tenant) of Susan Gonzalez: Luke Samora Mr. Samora if by some off chance you find this: I would be interested in speaking with you about your former landlord and business partner: She is slandering you and pursuing hostile take-over of your vested business interests. I can be reached at 1-702-651-6565 or email [email protected]

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