Complaint Review: Zeek Rewards - Internet Internet

What did you have to do to get it reactivated? Did your bank initiate the chargeback without your knowledge?

We have a network of affiliates and are trying to collect procedures and documentation to help support other affiliates in cases like this. I have never heard of an inactive account because of a chargeback before but imagine that this does come up. A few folks in our network were hacked and that caused some grief so we encourage all of our affiliates to use bulletproof passwords.

Please share your information with either here or at [email protected] or post your testimonial at http://www.azeekreward.com/zeek_testimonials.php.

I am glad you got this worked out and are ready to get back making some mooolah!! Good luck.

As of 7/30/12 my zeek account got reactivated after being contacted by email from compliance and a phone call, they asked if i wanted to have my money refund or my account reactivated i told him i wanted my account reactivated. i also emailed him stating that i would like my account to be credited 30 days on the point retirement calendar because thats how many days i missed on the 90 cycle.

Send a certified letter to the BBB regarding your complaint. Write you complaint succinctly and in chronological order, and include dates as well as copies of your bank statement and any correspondence you have from your bank and/or Zeek.

Number two, send a copy of the certified letter that you are sending to the BBB to Zeek also. I had trouble following your first post so try to make it a bit more understandable; maybe do it in outline form:

1. Signed up on (date.)
2. Bought first bids on (date.)
3. Upgraded to diamond on (date.)
4. Etc.

Good luck

P.S. One other thing: do you want to stay in Zeek and have your account reinstated or leave Zeek and get a refund? Make sure you mention this in your letter to the BBB.

Sent Certified letter to Corporate and was delivered to zeek rewards on 7/16/12. And as of today 7/26 no response.

I am sorry for your issues but, welcome to the club.

There are countless affiliates with exactly the same issues you have or worse. It seems they grew too fast and are being "controlled" with inept management.
 
Ask yourself this: if you owned a rapidly growing, and highly profitable (for the owners) company would you risk the demise of your company by failing to fullfill your end of the bargain?

Would you go even further, guaranteeing the demise of your company by providing the lousiest customer service that gets the attention of attorney's general of the various states in which you have affiliates?

This is my advice I copied and pasted from a previous post:

1. Send Dawn Olivares a certified letter requesting your problem be fixed, or that you want a refund and give her 2 weeks to respond. In spite of what their user agreement states you deserve and are entitled a refund because of their issues, not yours.

2. If unsuccessful contact the Better Business Bureau and register a complaint there. So far there are 32 complaints with them this past year and growing.

3. If unsuccessful then immediately contact the North Carolina Attorney General with your specific details. Once more complaints come in he will be forced to launch an investigation. If that happens, even if Zeek is exonerated, the negative publicity of the investigation will doom Zeek to oblivion, for the most part due Dawn's mismanagement of the company and shakey business program and practices. There are already many complaints about Zeek at the North Carolina  Attorney General from what information is available on the Internet. It is only a question of time.

Please post a follow-up here when you can.