- Report: #1313581
Complaint Review: Zeno Auto Parts - New Jersey
-
Author Not Confirmed
Why?
Zeno Auto Parts
New Jersey, USA
Web:
Zenoautoparts.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Zeno Auto Parts Accepted payment in full,did not deliver part, will not accept my phone calls(more than 20) New Jersey
On May 20,2016 I ordered and paid in full (credit card) for a $270.00 part. I was verbally given a guaranteed a dlivery in 3 to 5 business days.
After 19 business days I inquired and was told "the part was delivered to another of their companies warehouse, and it would be shipped out immediately, and would be delivered in 3 to 5 more business days".
Another 10 business days went by. I contacted them again and was told " the driver was taken ill and was unable to continue the delivery"
Another 5 bus. days went by. I have atttempted contact over 20 times since. My calls are forewarded to an extension with an "unavailable" message, or I am put on eternal hold. I believe my number is being blocked on their end, because if I call on a different phone I get thruogh, but as soon as I say my name I get forewarded to the same unavailable extension or put on hold forever.
I have attempted contact more than 20 times / same result.
I have also filed a complaint w/ BBB New Jersey.
It is now June 25, 2016...still no reply!
This seems like an internet scam business, and I have been ripped off!
