- Report: #75477
Complaint Review: Zetatel Communications - OAN Services - Plano Texas
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Zetatel Communications - OAN Services
320 Legacy Drive, Suite 100-395 Plano, 75023 Texas, U.S.A.
Phone:
866-275-6645
Web:
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Zetatel Communications - OAN Services Zetatel Communications Unauthorized Charges on phone bill Voice Mail (CRAMMING) ripoff Plano Texas
Telemarketer Promised a Free Pager, and gives an activation code to use later.. to activate the service (optional). You must answer a series of yes and no questions. At no time, did I authorize a voice mail service, or commit to any other services.
A letter arrives, with a coupon, to get the pager, but you must pay an "Activation" fee of $47.90 to get the pager (lie #1 The telemarketer claimed the pagers were free as part of a promotion). The telemarketer also claimed this promotion was being offered to Sprint customers first (lie #2 as if Sprint was involved ). I did not send in any form, or use the activation code given to me by the telemarketer.
Phone bill(Sprint) Arrives.. with a $56.55 charge, for a voicemail service (that I did not sign up for). They charged $19.95 for the voice mail, and an activation fee of $34.95, and a tax of $1.65. I called Sprint, and they told me to call the phone number on the bill (800-713-9078) which belongs to OAN Services, On behalf of Zetatel Communications, in Plano Texas.
I called OAN Services, to halt the charges. I was told, that I could discontinue the service, but would have to pay the $56.55.
IMPORTANT: I called Sprint, and informed them, the OAN Services charges on my bill are in DISPUTE, and that I will pay the remaining balance of my phone bill (to keep service). Sprint marked the dispute in their billing system.
Additional Info: On August 2, 2001, ACI Billing Services, a division of Avery Communications Inc., purchased the assets of OAN Services. www.acibilling.com
I better get busy.. so many fraud reports.. so little time.
Donald
The Dalles, Oregon
U.S.A.
A letter arrives, with a coupon, to get the pager, but you must pay an "Activation" fee of $47.90 to get the pager (lie #1 The telemarketer claimed the pagers were free as part of a promotion). The telemarketer also claimed this promotion was being offered to Sprint customers first (lie #2 as if Sprint was involved ). I did not send in any form, or use the activation code given to me by the telemarketer.
Phone bill(Sprint) Arrives.. with a $56.55 charge, for a voicemail service (that I did not sign up for). They charged $19.95 for the voice mail, and an activation fee of $34.95, and a tax of $1.65. I called Sprint, and they told me to call the phone number on the bill (800-713-9078) which belongs to OAN Services, On behalf of Zetatel Communications, in Plano Texas.
I called OAN Services, to halt the charges. I was told, that I could discontinue the service, but would have to pay the $56.55.
IMPORTANT: I called Sprint, and informed them, the OAN Services charges on my bill are in DISPUTE, and that I will pay the remaining balance of my phone bill (to keep service). Sprint marked the dispute in their billing system.
Additional Info: On August 2, 2001, ACI Billing Services, a division of Avery Communications Inc., purchased the assets of OAN Services. www.acibilling.com
I better get busy.. so many fraud reports.. so little time.
Donald
The Dalles, Oregon
U.S.A.
1 Updates & Rebuttals
Vicky
Pensacola,Florida,
U.S.A.
Ripoff... The same thing happened to me.
#2REBUTTAL Individual responds
Thu, August 05, 2004
The same thing happened to me. My son excepted the offer thinking he was getting a free pager. He did not live with me & is not the person responsible on my phone bill. He should not have been aloud to make any decision regarding charges to me. He was in my apt at the time helping me move. My phone company involved is BellSouth. They are no help either. My phone was disconected the same day of this event, December 22, 2003. So it is obvious that I did not use any voice mail service I was charged for.
