- Report: #1107250
Complaint Review: zzounds mucis - Internet
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Author Not Confirmed
Why?
zzounds mucis
Internet, USA
Web:
www.zzounds.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
zzounds mucis zzounds.com Buyer beware of zzounds Internet
Beware of zzounds. Have had a poor experience with this outfit. They sell used equipment as new, discounts on "blemished" equipment which one would think was new but with a surface or cosmetic issue. Turns out they mean used. I had their CSR claim to me in call that it was checked and new, even though it was a return. The item was damaged or poorly manufactured and when I began to use I came to find why it had been returned...it was a lousy item. It was unfortunately outside zzounds 30 day return.
The mftr of item was willing to work with me until I sent them the receipt, and then told me the item was used and therefore no warranty. I was a dumping ground for zzounds bad inventory. I contacted the president of zZounds. Never heard a word back. In my opinion, there are better places out there...in fact, I'd recommend musicians buy local and not deal with nameless, faceless, uncaring and anonymous companies like zzounds. I made a mistake dealing with it. I sugggest caution when dealing with this company.
