1, Report:
#521782
Posted Date:
Nov 10 2009
APEX - SAI - CASTLEROCK APX SAI Read Your Contract arlington heights, Illinois
I have been unlucky enough to be trapped in an autorenew contract.
Bottom Line:
We are adults.
If we are signing our names on a contract
It is our responsibility to read the contract
If we can't read it - it is our responsibility to ask questions
Adults who sign...
Entity
APEX - SAI - CASTLEROCK
Categories: Security Services
2, Report:
#482018
Posted Date:
Aug 19 2009
APEX - SAI - CASTLEROCK Security Alarm Contract issues-FORCED RENEWAL WITHOUT PERMISSION OF CONSUMER. ANY CHANGES REQUIRES A NEW 3YR. CONTRACT!! Internet
This company Castlerock, APX or SAI, should be brought to justice. The company survives by ripping people off. Iam also talking to my lawyer and will take action against them.http://www.ripoffreport.com/reports/0/455/RipOff0455255.htmLike the prior complaintant agai...
Entity
APEX - SAI - CASTLEROCK
Categories: BBB Better Business Bureau
3, Report:
#477149
Posted Date:
Aug 06 2009
APX-SAI-Castle Rock Security Alarm Monitoring Refuse to release from contract after 3 years without reminders Arlington , Illinois
Similar to several other consumers on this site, we had a three-year contract with Apex/SAI/Castlerock, which we fulfilled. We then changed to another alarm company without realizing the contract switched over, not to month-to-month, but rather year-to-year, and if we didn't notify ...
Entity
APX-SAI-Castle Rock Security Alarm Monitoring
Categories: Security Services
4, Report:
#476006
Posted Date:
Aug 03 2009
SAI Castlerock APEX automatically renewed my contract to a service I no longer need and won't cancel it Arlington Heights Illinois
We moved out of our house where we had service with Apex/SAI/Castlerock and into a new house. We kept the old house and rented it out to tenets. When the tenets moved out we called to cancel the service because the house was empty and we no longer needed the service. We talk to a re...
Entity
SAI Castlerock APEX
Categories: Security Services
5, Report:
#469775
Posted Date:
Jul 15 2009
APAPEX - SAI - CASTLEROCK Customer service is non-existent and continue to try and debit my bank account even after I cancelled. Arlington Heights Illinois
I went with this company three years ago and have been just waiting until I could cancel my account with them. I spoke with a representative on the 19th, and she told me to submit a signed letter via fax before the 29th. I submitted the letter to them on the 26th. I also sent a l...
Entity
APEX - SAI - CASTLEROCK
Categories: Security Services
