1, Report:
#1196833
Posted Date:
Dec 21 2014
HIDKITSPRO hidkitxenonlights , xenonpro FRAUD you will lose your MONEY!! Internet
This company sells a bad product under the terms of a lifetime Warranty. If you try to contact Customer support you get a recording that hangs up. If you look up the address to the company on the web it does not exist. They use a bot service to chat online it will either be Ja...
Entity
HIDKITSPRO
Categories: Auto Parts
2, Report:
#1100463
Posted Date:
Nov 19 2013
hidkitxenonlights.com RIPPED OFF Wilmington North Carolina
I received my order and right away I installed it to my Honda CR-V. Right after installing it one of the light didn't work. Tried swapping the ballast and checked all connections and still didn't work. I called their number but no technical support. I have to leave a message...
Entity
hidkitxenonlights.com
Categories: Auto Parts
3, Report:
#1091937
Posted Date:
Oct 15 2013
HidKitXenonLights.com Unable to get a reply about missing parts and installation problems Wilmington North Carolina
I called and talked to a salesman that assured me they had a kit that would work on my car.I received the kit and compared them with a bulb from my car. There is a differance it the slots. I also found the mountingplates and tape missing.I called, and couldn't even get a sales...
Entity
HidKitXenonLights.com
Categories: Car Parts & Accessories
4, Report:
#1087610
Posted Date:
Sep 26 2013
hidkitxenonlights.com DON'T DO BUSINESS WITH THIS COMPANY Ontario Ontario
Ordered, received, and installed HID kit for my Honda CRV. One light is defective. Repeated calls, no results. So called,Live Chat, is only a front and seldom manned by anyone and totally useless when it is. Ive filed with Paypal a complaint, but don't expect a resolution.
Entity
hidkitxenonlights.com
Categories: Auto Parts
5, Report:
#1087211
Posted Date:
Sep 25 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1087211-vtpesj-tqwmpiackg.png)
HIDkitxenonlights.com Satisfaction Guarantee...by who? Hello? Anybody there? Montreal Quebec
After nine (9) failed attempts to get a RMA for an exchange and multiple warnings, I am going public.
I ordered two kits. The one I installed in my car works great. The one for my 2009 RAM 1500 truck is an incorrect style. Their website database is not correct. The only one chat rep...
Entity
HIDkitxenonlights.com
Categories: Auto Parts
6, Report:
#1086450
Posted Date:
Sep 22 2013
HidKitXenonLights.com DO NOT DEAL with this company! Wilmington North Carolina
Simply put; I could not come up with the proper words to define my experience with them.
After buying the Conversion kit and received a defective piece; I have several communications through their Chat and emails. Plus phone calls - all these effort to reach out fell on deaf ears, ...
Entity
HidKitXenonLights.com
Categories: Car Parts & Accessories
7, Report:
#1079926
Posted Date:
Aug 28 2013
hidkitxenonlights.com Dishonest Business, lifetime warranty but will not respond to emails regarding defective parts. Wilmington North Carolina
I purchase a set of head lights back in May 2013 for my SUV. It worked for a couple months and just died. I purchase the parts from Hidkitxenonlights because of the Lifetime warranty and 100% customer satisfaction. These are false statements. Do not purchase anything ...
Entity
hidkitxenonlights.com
Categories: Auto Parts
8, Report:
#1060823
Posted Date:
Jun 21 2013
hidkitxenonlights.com company states on in web site live time warranty product only lasted 90days will not return calls or emails Internet
in february of 2013 i bought 2 set of head lights for my truck and installed them lights only lasted 90 days web site states they offer life time warranty .have tryed to contact them by phone and by email 4 different times and have not heard anything from them. i have dis...
Entity
hidkitxenonlights.com
Categories: Auto Parts
9, Report:
#1008655
Posted Date:
Feb 04 2013
hidkitxenonlights.com HID AUTO LIGHTS Internet
I ordered some HID lights for my Chevy truck from this site. I tried to log back into my account i created and the website said it could not find my info. This web site deleated my account and also charged my bank account for two orders at 118$ each. I have tr...
Entity
hidkitxenonlights.com
Categories: Auto Parts
10, Report:
#1001731
Posted Date:
Jan 23 2013
HidKitXenonLights.com They are effin crooks Wilmington , North Carolina
I bought a set of lights from them. After about a month one side quit working. I have tried to email them and tried live chat they will not answer anything. Please do not buy from this company.
Entity
HidKitXenonLights.com
Categories: Auto Parts
11, Report:
#994943
Posted Date:
Jan 11 2013
HidKitXenonLights.com Poor Quality Product and Remarkably Bad Customer Service Wilmington, North Carolina
I purchased an HID replacement system for my wife's Prius.Upon installation, one of the two bulbs was defective, one of the two assemblies did not switch from high to low beam, and one of the wire connectors was defective.
E-mail dialogue with them was frustrating, to say the least...
Entity
HidKitXenonLights.com
Categories: Auto Parts
12, Report:
#987073
Posted Date:
Dec 26 2012
HidKitXenonLights.com In Nov i purchased a kit for a 2002 Passat. Kit not as described, company refused money back and was discourteous. Internet
In mid-November 2012 I purchased a low beam lighting kit from HidKitXenonLights.The kit was not as advertised and cannot be installed into a 2002 VW Passat because the lights do not fit into the Passat bulb holder spring clip and no alternative conversion clip was furnished with the...
Entity
HidKitXenonLights.com
Categories: Car Parts & Accessories
13, Report:
#985074
Posted Date:
Dec 20 2012
hdkitxenonlights.com Poor customer service Montreal, Quebec Canada
After several failed attempts using email and live chat a reply was sent that still has not provided me with a solution. Their web page says someone would be in touch withing 24 hours of the initial request but it took 96 hours and is still ongoing at this time. 2:00PM 12/20/2012. I...
Entity
hdkitxenonlights.com
Categories: Car Parts & Accessories
14, Report:
#974073
Posted Date:
Nov 27 2012
hidkitxenonlights.com Defective product - will not exchange. I bought kit and one bulb is bad. The complany will not discuss on chat or phone. Very rude. Go round in circles on email. Internet
I bought a hid light kit and had in professionally installed. I paid for expedited shipping , but it took over 8 days to get here, instead of 2. The box was open when it arrived and one of the bulbs was bad. I have tried to get a return number per email and ...
Entity
hidkitxenonlights.com
Categories: Auto Parts
15, Report:
#971216
Posted Date:
Nov 19 2012
HidKitXenonLights.com RIP OFF, TAKE MONEY, DONT HONOR WARRANTY Internet, North Carolina
I have followed their troubleshooting guide.
They do not honor their warranty.
I purchased two HID kits and they are both defective.
Entity
HidKitXenonLights.com
Categories: Auto Advertising Services
16, Report:
#904959
Posted Date:
Aug 04 2012
hidkitxenonlights.com dishonest,false advertising,lie rs,Lifetime warranty YOU diagnose system tell problem and e-mails deleted upon received wilmington dr, North Carolina
I have sent 50 e mails all were returned did not describe problem correctlyI am a mechanic of 30yrs!,I said the hid lights did not work,broken ,need repair replacement,I got a reply did not diagnose problem,you installed product correctly! Everything.I describes how his lights worke...
Entity
hidkitxenonlights.com
Categories: Auto Parts