1, Report:
#1517781
Posted Date:
Apr 21 2022
Sears Warranty CCM Sears Warranty never fixed washer, billed for repair, monthly charges of $49.99 afterwards unti cancellation fees paid San Diego California
What a nightmare experience. From my credit card company's pov, they are not fraudlent so no consumer protection from CC company. This company is definately unethical in that they will bill for no service and use the initial over the phone conversation as evidence of a verbal co...
Entity
Sears Warranty
Categories: repairs and services
3, Report:
#1513609
Posted Date:
Nov 12 2021
Sears Sears Roebuck & Company Sold a Special Order Brand New Refrigerator that is defective and will not respond to any messages or calls Naperville IL
I was given an email address in regards to my refrigerator that I purchased online and received 8 months ago, this refrigerator has given me nothing but problems since I've received it and the same problem I have to this day. It is a 3 door French Model # GFE24JSKNFSS.
3 weeks after...
Entity
Sears
Categories: Appliances
4, Report:
#1470410
Posted Date:
Dec 29 2018
Sears.com Sears, Roebuck & Co. Ordered items and still nothing 11 days later...Customer service is useless. I keep getting the run-around. kennesaw Georgia
Ordered items from sears.com. Nine of the items were to be delivered before christmas and 9 items were to be picked up at the store in Kennesaw. Items to be picked up at store (9 in total):7 items were picked up just fine. 2 of the items were unable to be foun...
Entity
Sears.com
Categories: Consumer Services, Customer, Customer Service & Support, Consumer Goods
5, Report:
#1433115
Posted Date:
Mar 08 2018
Sears Sears Roebuck and company Sears Holdings Sears repair Fridge repair charged $729.59, fridge wasn't fixed, refused to reimburse North Little Rock Arkansas
Here's my last letter to their customer service=================================
My fridge broke nearly 2 months ago.
I scheduled Sears repair to come fix it. They were my first and only thought for appliance repair since I have long been a fan of Sears. I bought the fridge there.
1...
Entity
Sears
Categories: Appliance Repair
6, Report:
#1420981
Posted Date:
Jan 04 2018
Sears Roebuck I bought a range online in Nov 2017. Sears debited my account and has not delivered product or refund. Jacksonville Florida
I purchased a new range online at sears.com Nov 12th 2017. Order paid in full with debit card. I was given a delivery date of Dec 4rh 2017, they did not deliver or notify me of any change. I called to see where they were. Customer service stated they were re scheduling the delivery ...
Entity
Sears
Categories: Appliances
7, Report:
#1415919
Posted Date:
Dec 09 2017
Sears Roebuck 7701 AZ Sears Roebuck 7711 AL Sears Roebuck has debited my checking account every month since July 2017 thru December 2017..contact # listed 800-469-46633 for both locations... Alabama & Tucson Arizona
Debits from my checking account by SEARS ROEBUCK 7701 & 7711 for various amounts beginning July 27 , 2017(posted July 31, 2017) for $160.. Again on August 23, 2017 (posted August 25, 2017) for $112.06. &n...
Entity
Sears Roebuck 7701 AZ
Categories: Bank fraud
8, Report:
#1320293
Posted Date:
Aug 02 2016
Sears Sears Roebuck & co. I called Sears in middletown for a repair to my washing machine. They told me it was a one time flat fee of $49 plus 1 time labor Fer of $60. Middletown New Jersey
I agreed. When the man arrived and ordered a part to fix it he told me it's not a 2 time fee of $40 that it is actually $43 a month for 1 year. I said that's not what I was quoted. He said tough luck. I called repair nbr and complained. I called corporate and I went to store i...
Entity
Sears
Categories: Appliances
9, Report:
#1308754
Posted Date:
Jun 01 2016
Sears Holdings Sears; Sears, Roebuck and Co.; KMART Worst Customer Service Ever - Would not honor warranty on refrigerator Nationwide
Never have I had or dreamed there could be such a nightmare as it is to work with Sears consumer solutions department. For the 2nd time within a year our expensive Kenmore Elite refrigerator has completely stopped working. After numerous calls and requests to have the refrigerator ...
Entity
Sears Holdings
Categories: Appliances
10, Report:
#1301030
Posted Date:
Apr 21 2016
SEARS CRAFTSMAN LAWN MOWER NOT NEW PROBLEMS NOT REPLACED OR FIXED WEST CALDWELL NJ NEW JERSEY
'Dear sir.. 'I have decide to purchase a new mower but not from Sears.. ( AFTER 35 YEARS AS A SEARS CUSTOMER )--'I'm 76 years old and I don't like to play games .. 'They tight the Drive Control cable so tight -I couldn't -even pull the handle.. it is not working the gra...
Entity
SEARS
Categories: Appliances
11, Report:
#1279105
Posted Date:
Jan 09 2016
sears sears roebuck non performance-poor telephone service Nationwide
I purchased a maintenance service agreement on a glass cooktop I purchased from Sears.
I called a listed number to obtain needed service.
the number reached said they would have to forward me to another number (which was closed for the day. The two hour window I was directed to...
Entity
sears
Categories: Warranty Companies
12, Report:
#1269885
Posted Date:
Nov 23 2015
SEARS HOLDINGS LLC SEARS ROEBUCK, SEARS washer and dryer set under warranty were not covered as a set - ended up with mixed matched set Palm Springs Nationwide
After buying the most expensive Washing Machine and Dryer from Sears in Palm Desert California and then purchasing the five year additional warranty, the washing machine went out and come to find had many issues that people had reported on line. No parts available however Sears he...
Entity
SEARS HOLDINGS LLC
Categories: Department & Outlet Stores
13, Report:
#1254304
Posted Date:
Sep 11 2015
Sears, Roebuck + Co Poorly designed grass bag Dallas Texas
Ordered a grass bag for my lawn mower. Replacement bag,, while nicely designed and engineered to fit original frame,,, is, in reality,, a poor fit. Plastic clips fit on left side and bottom, however, on top and right side I had to put wire ties on them to hold it to the frame. And...
Entity
Sears, Roebuck + Co
Categories: Landscaping
14, Report:
#1225533
Posted Date:
Apr 28 2015
Sears Roebuck & co. despicable,liars, unprofessional, dishonest,deceptive, frauds, crooks prescott Arizona
Sears in Prescott, AZ and their corp. office are liars, unprofessional, rude, disgusting people.. Their unconditional money back guarantee is a joke. Which use to be printed on the receipt!
They don't honor the money back guarantee, They do not honor the replacement when t...
Entity
Sears Roebuck & co.
Categories: Department & Outlet Stores
15, Report:
#1217960
Posted Date:
Mar 25 2015
Sears Sears Roebuck and Co., Kenmore Electric Built-In Oven- Explosive Device -Glass Warfare Lexington, Kentucky Nationwide
July 2013, I purchased an Electric Built-In Oven, model 790-4876-3901. It replaced a Hotpoint, 33 years old, one heating element at age 25, no working problem when replaced. On March 21, 2015, about the 20 th time I used it; I had finished baking a dish and turned the oven off. Ab...
Entity
Sears
Categories: Appliances
16, Report:
#1203736
Posted Date:
Jan 23 2015
Sears Roebuck Sears Service Agreements Sears Does Not Honor Its Warranty Tampa Nationwide
On March 7, 2014, I bought a Sears Service Smart Protection Agreement for $249.99. Fast forward 8 months later, and on November 1, 2014, there was an issue with the appliance, so I set up an appointment (order# 000824541258535) with Sears Blue Service Crew to have it repaired on N...
Entity
Sears Roebuck
Categories: Appliances
17, Report:
#1170337
Posted Date:
Aug 17 2014
SEARS Home Improvement Products, Inc. a division of Sears, Roebuck and Co. Reimbursement for subcontractor damage was not paid as promised. San Diego Ca.; Nationwide
Sales personnel stated multiple times that SEARS would reimburse cost of any damage caused by airconditioning technicians. Damage in the amount of $213.30 has never been paid.
The damage was to the home security system that their supervisor promised to pay several times. Aircond...
Entity
SEARS Home Improvement Products, Inc.
Categories: Heating, Cooling & Ventilation
18, Report:
#1164488
Posted Date:
Jul 24 2014
Sears replacement windows Sears Roebuck & Co poor customer servcie, fraud Tulsa Nationwide
On July 6th of this year, my wife and I were stopped in the mall by a Sears home improvment worker talking about making sure “home windows” were not causing unnecessary energy loss. We mentioned to her we needed a new patio sliding door and asked what it cost. She said ruffly ar...
Entity
Sears replacement windows
Categories: Blinds / Shutters / Window Care
19, Report:
#1148138
Posted Date:
May 20 2014
Sears, Roebuck and Company Sears Unreliable customer service - you may be stuck with a defective product Nationwide
I purchased a Sear's Craftsman garage door opener with battery backup for $180. I had purchased it over the internet and picked it up at our local mall. Within one month the unit was indicating a low battery. A sear's repairman replaced the battery which may have been defectiv...
Entity
Sears, Roebuck and Company
Categories: Department & Outlet Stores
20, Report:
#1104769
Posted Date:
Dec 06 2013
sears sears roebuck CANT GET UNDER WARRANTY TRACTOR REPAIRED Internet
i HAVE tried to get my tractor repaired under warranty since 9/7/13. Sears has made 5 appointments and the day before called to move up the date. The 6th appointment is scheduled for 12/9/13. We'll see if this happens. I have tried everything the manuel...
Entity
sears
Categories: Outdoor Furniture & Equipment
21, Report:
#1097881
Posted Date:
Nov 08 2013
Sears Sears, Roebuck and Company, Sears.com Sears will steal your money, steal your time. They are not honest and do not stand by their word. Miami Florida
Sears sells substandard products and then lies about its guarantee. I have bought appliances from them and never learn. The salesmen claim they stand behind their products... but they do not.
I bought an appliance from them aand it did not work. They refused to take the...
Entity
Sears
Categories: Appliances
22, Report:
#1042802
Posted Date:
Apr 21 2013
diakon logistics sears roebuck sears/diakon logistics/ zippy performance ripoffs, scam artists, frauds, liars, slave labor advocates, minimum wage dodgers riverside, Missouri
First off, id like to start by saying that Sears, by just being associated with the likes of Diakon Logistics and Zippy Performance(Shelton Tim McDaniels), has to be one of the worst companies around. Although it may not directly be thier fault, they are advocating labor abuse and f...
Entity
diakon logistics
Categories: Department & Outlet Stores
23, Report:
#1041081
Posted Date:
Apr 06 2013
Sears Roebuck Sears Tupelo, MS., Sold Me A Faulty Washer...Replaced It With A Worse One. Tupelo, Mississippi
Sears Tupelo, MS., sold me a faulty washer ($700.00), and when I went through all sorts of Hell trying to get them to replace it with one that worked, they brought me, after over a week, another washer that was worse than the one I had.
Entity
Sears Roebuck
Categories: Home & Garden Stores
24, Report:
#952696
Posted Date:
Oct 10 2012
Sears , Roebuck and Co. Sears Auto, 6163 I took my car in to get ready for winter . I had a new battery installed , new wipers , oil change , and coolant exchange . ( Radiator flush ) . I left shop and next day turned on my heat , and it Internet
Lynn Sagus Ma. Brought my car in for a new battery , wipers , oil change and raditor flush . To prepar for winter. Left the repair shop , turned heat on next day and it was making a horrible noise . Broug...
Entity
Sears , Roebuck and Co.
Categories: Auto Repair Service
25, Report:
#939405
Posted Date:
Sep 18 2012
Sears Home Services Sears Roebuck & Company Repair Service Ripoff Gainesville, Florida
Kenmore refrigerator quit cooling. Kenmore/Sears service was setup online.
Although I said I would pay when the refrigerator was fixed, payment in advance was required by the serviceman. I paid him with a Bank of America credit card.
He told me the part he ordered ...
Entity
Sears Home Services
Categories: Appliances