1, Report:
#1164981
Posted Date:
Jul 25 2014
The Swanx SwanxThe Swanx LLC18710 Meridian ESuite #115-83Puyallup, WA 98375 The Swanx took my money but never delivered my shoes! Internet
The Swanx took my money but never delivered the 2 pairs of shoes I ordered. I received lie after lie from their customer service that my shoes would eventually be delivered but they weren't. Now the company has closed without a word.
I have saved emails from The Swanx which I shared...
Entity
Categories: Specialty Stores
2, Report:
#1155318
Posted Date:
Jun 17 2014
Swanx Shoes The Swanx shoes ruined my wish list! Internet
I ordered a pair of Swanx shoes from their website in April 2013. I'd been checking the site for months, waiting until I had the money to order the shoes I'd fallen in love with after an agonizing decision on their many choices. When I saw they had shoes on sale, I made my order and...
Entity
Categories: BBB Better Business Bureau
3, Report:
#1149488
Posted Date:
May 25 2014
The Swanx COMPLETE SCAM RIPOFF SITE Puyallup Washington
I paid for a pair of shoes which I ordered in July of 2013. After 18 emails and ten months, I realize I will never receive my $118 shoes, which I was promised by email several times.
This company has no phone contact and I have contacted the BBB and Attorney General in Washington ...
Entity
Categories: Sales People
4, Report:
#1110963
Posted Date:
Dec 27 2013
The Swanx Don't Purchase Puyallup Washington
I purchased a pair of clogs onJuly 23,2013. I still haven't recieved them. I called the phone number listed and its out oforder! I emailed them to cancel my order and they emailed me back and said that they couldn't refund my money because they are going to make the shoes and ...
Entity
Categories: Specialty Stores
5, Report:
#1107848
Posted Date:
Dec 18 2013
The Swanx LLC It could be a scam. Gave money and had nothing so far Puyallup Washington
On July 31 this year, I paid for 1 pair of shoes, they took the money from my checking card, it five months and there is no news about the merchandise I paid for. I tried e-mailing, I spoke to them ...
Entity
Categories: Clothing Stores
6, Report:
#1107659
Posted Date:
Dec 17 2013
the swanx llc Hand painted shoes.... Buyer beware Puyallup Washington
Buyer beware! Company displaces cute handpainted nursing shoes. I orderEd two pair on 10/6/13 and to date as of 12/17 I have not received my order. They were quick to take my money. I emailed the company and their response was that they could not tell me where my order was i...
Entity
Categories: Clothing Stores
7, Report:
#1106468
Posted Date:
Dec 12 2013
Lauri Mabry charged my credit card before services were rndered, including shipping and 8 weeks later I still do not have my order and they refuse to crefund me Puyallup WA
The Swanx for ordering hand painted clogs (Sanitas) I placed an order October 16th..yep over 8 weeks ago. The company was quick to charge me for the clogs $99.95 and shipping of $15.00! I was not given a choice on shipping. I called and emailed asking if it was considered no...
Entity
Categories: BBB Better Business Bureau
8, Report:
#1097636
Posted Date:
Nov 07 2013
The Swanx Took 5 months to get order, shoes don't fit, no one answers Swanx phones, mailbox full. :Puyallup Washington
Placed order for 2 pairs of shoes on May 25, 2013 with The Swanx and finally received order on Oct 30, 2013 which is 5 months delivery instead of 8-10 week delivery promised by The Swanx. Shoes do not fit and I have not been able to contact anyone at The Swanx as their phone is ...
Entity
Categories: Consumer Services
9, Report:
#1071897
Posted Date:
Aug 01 2013
The Swanx Poor Customer Service, Poor Communication, Fradulent Misrepresentation of Shipping Time Puyallup Washington
On Feb 13, 2013, I placed an online order with The Swanx, a company who creates beautiful hand painted shoes. When I placed the order, the website clearly stated it would take 8 to 10 weeks. When May was nearly finished, I started checking the status of my order.&n...
Entity
Categories: Clothing Stores
10, Report:
#1045835
Posted Date:
Apr 24 2013
The Swanx Fraudulent shipping promises protected by a flimsy disclaimer that won't hold up in court Puyallup, Washington
I ordered hand painted clogs on 2/1/13. I read that it takes up to 8 weeks. They do not send out any updates. I emailed at 8 weeks, or as one of their passive aggressive employees pointed out, it had only been 7 weeks and 29 days. I wanted to cancel, but they...
Entity
Categories: Clothing Stores
11, Report:
#1044110
Posted Date:
Apr 18 2013
The Swanx LLC Buyer Beware! No shoes for A Lot of Bucks! Puyallup, Washington
What a horrible experience! I purchased a pair of hand-painted clogs through this company's on-line site www.theswanx.com and after seeing all their glowing reports on their Facebook page. I should have checked their reviews first or checked their BBB status (which happens to be a F...
Entity
Categories: Specialty Stores
12, Report:
#1024529
Posted Date:
Mar 06 2013
The Swanx Takes Your Money and Runs Puyallup, Washington
I placed 2 orders with The Swanx, one on 11/6/12, and another on 11/23/12. I was charged for the products pretty soon thereafter, however, by mid January I had received no updates or shoes. I sent an inquiry and was told that they had more orders than expected and the ar...
Entity
Categories: Specialty Stores
13, Report:
#1020857
Posted Date:
Feb 27 2013
The Swanx Takes your order and money, doesn't send product, Internet
I placed an order on 11/30/2012 for a pair for hand-painted shoes (work-nursing shoes). In the info, it said it could take up to 8 weeks to receive product. At the end of Jan 2013, I still had not received my order or heard from the company. Upon checking my order online, it said it...
Entity
Categories: Clothing Stores
14, Report:
#1016558
Posted Date:
Feb 19 2013
The Swanx The Swanx LLC Another victim Internet
I wish there was a way for me to give this business ZERO stars. I placed an order with The Swanx on May 26, '12 and was fully prepared to wait the 6-8 weeks for the shoes to be delivered. After the 8 week time frame I checked the website for an update on my order status. I contacted...
Entity
Categories: Clothing Stores
15, Report:
#995510
Posted Date:
Jan 12 2013
The Swanx LLC Took 13 weeks to get shoes, I cancelled order, then the charged me $44.80 cancellation fees Internet
Shoes were ordered from The Swanx LLC on 8/21/2012. Shipping policy says the shoes would be send in 6-8 weeks. On 10/6/2012 (6 weeks after the order date) I emailed the company because I had not received the merchandise. On 10/22/2012 (9 weeks after the order date) I emailed them ag...
Entity
Categories: Specialty Stores
16, Report:
#980764
Posted Date:
Dec 12 2012
The Swanx Very Bad for Hand Painted Sanitas, Internet
I ordered a pair of Hand Pinted Christmas Sanitas on September 1/2012 hoping to have by Thankgsgivving. My credit card was charged at that time. I checked regularly on the progress and since October the site said in the final stages.. The beginning of November I contacte...
Entity
Categories: Specialty Stores
17, Report:
#887661
Posted Date:
May 24 2012
The swanx I've waited 3 months ,so far, for my shoes, which haven't arrived! Internet, Internet
Theswanx hand-painted clogs looked great on line. After waiting over three months for my order to arrive, I have become beyond frustrated with this company.The company will not provide any information about when my order will arrive, nor will they provide a refund. I feel they have ...
Entity
Categories: Clothing Stores
18, Report:
#882603
Posted Date:
May 14 2012
The swanx They will take your money and give you nothing Internet
On 15 Feb 2012 i ordered a pair of shoes for my fiance for $150 dollars.
The site showed 8 weeks delivery time.
At 15 weeks I have no shoes, no refund, and no customer service.
They tell me to wait another week or two each time i call. They offer no refund, just a new gift ...
Entity
Categories: Clothing Stores
19, Report:
#877915
Posted Date:
May 03 2012
The Swanx Galse advertising, terrible customer service Internet, Internet
Theswanx is the worst company I have ever dealt with. Iplaced an order with them in February and I am still waiting for my shoes.
Everytime I try to contact them, I get very rude and abrasive responses. The person answering the emails refuses to give me their name and refuses to...
Entity
Categories: Specialty Stores
20, Report:
#825878
Posted Date:
Jan 20 2012
The Swanx have been waiting 10 weeks for shoes, threatened that my causing a fuss would not get me my shoes any faster, blocked me from their facebook page, has not offered any compensation for the 4 week delay puyallup, Washington
I ordered a pair of shoes for Christmas for my mom, super cute! I knew the time to get the shoes was up to six weeks at week six I asked if I had a ship date, they said I would not have them for christmas and didn't I think the artists deserved a break I said yes, but it's the holid...
Entity
Categories: Specialty Stores
21, Report:
#790157
Posted Date:
Oct 18 2011
The Swanx none known at this time I placed an order on their website, and my bank account was charged for the entire order, I still do not have my order. and there is NO ONE to talk to via phone or live web chat feature on their websi Internet, Internet
I placed and order for two pair of custom painted clogs, on August 23, 2011. My bank notified me that it was debited for the amount of $336.70 on August 23, 2011. I felt that this was not right, since they did not ship my order when placed. I understand that they had to be pain...
Entity
Categories: Specialty Stores
22, Report:
#660753
Posted Date:
Nov 11 2010
The Swanx Shoes Original Handpainted shoes NOT original in their NO return policy orting, Washington
I am a Surgical Nurse and am on my feet 8-12 hours each work day. I need comfortable shoes. I do, however, like to show personality, which is almost impossible, since we all were identical scrubs. Shoes are a way of expressing oneself. SO, I was drawn to the Original hand pain...
Entity
Categories: Clothing Stores