- Report: #825878
Complaint Review: The Swanx - puyallup Washington
Reported By:
Michelle -
Park Ridge, Illinois, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
The Swanx
puyallup, Washington, United States of America
Phone:
800-203-2513
Web:
theswanx.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Swanx have been waiting 10 weeks for shoes, threatened that my causing a fuss would not get me my shoes any faster, blocked me from their facebook page, has not offered any compensation for the 4 week delay puyallup, Washington
I ordered a pair of shoes for Christmas for my mom, super cute! I knew the time to get the shoes was "up to six weeks" at week six I asked if I had a ship date, they said I would not have them for christmas and didn't I think the "artists deserved a break" I said yes, but it's the holidays and I placed my order on 11/11/11. I checked back the week after Christmas, still, "the artists are very behind, we only ship on Mondays" so the next Monday came and still no shipment. I honestly told them that I planned to use media outlets to express my displeasure, only to be told "threatening us will not get you your shoes any faster" I then waiting another couple weeks, only to now be told that the shoes (before the artist can even get them) are on back order. I promptly took to their Facebook page to express my disappointment (again) only to be completely blocked from their page.
At this point, I feel they are just waiting for me to cancel the order. But I refuse, I want what I paid for.
At this point, I feel they are just waiting for me to cancel the order. But I refuse, I want what I paid for.
