1, Report:
#1366597
Posted Date:
Sep 28 2023
Walmart family mobil Told me to purches a web pack for data thats not for data Albuquerque New Mexico
So one of your workers told me to purchase a webpack to add data to my phone service but a webpack does not add data to the phone service it only makes it allowed to make international phone calls why would you tell me to purchase webpack if webpack is not for web it is for intern...
Entity
Categories: Telephone Companies
2, Report:
#1244273
Posted Date:
Jul 25 2015
WALMART FAMILY MOBIL scam / ripoff milwaukee wisconsin
I own a WALMART FAMILY PLAN PREPAID cell phone , which is $45.00 for 30 days. my service was last on for the month of june. and terminated for the month of july because i did not pay the prepay fee. I went to walmart service counter on 07/24/2015 ...
Entity
Categories: Cross-Border Scams
3, Report:
#1079318
Posted Date:
Aug 27 2013
walmart family mobil cell phone plans very poor customer service and very confusing bill cycles and cant get the same answer twice for the same question Nashville Tennessee
I bought a 200$ phone from wal mart and went with the wal mart family plan because i thought that walmart stood behind what they sold to the american consumer. First complaint i have is i upgraded my supposedly unlimited data plan because once u use a certain amount it slows your sp...
Entity
Categories: Cellular Phone Companies
4, Report:
#1046775
Posted Date:
Apr 29 2013
Walmart Family Mobile $100 back promotion a lie! Internet
I bought my phone January the 2nd (the Walmart Family Mobile $100 back promotion lasted until January the 6th) and I have also not received any credits on my account. Each month I have called customer service and each month I am told it will be on next bill.
At the time I bought...
Entity
Categories: Cellular Phone Companies
5, Report:
#1045999
Posted Date:
Apr 25 2013
WALMART FAMILY MOBILE TMOBILE, FAMILY MOBILE, TMOBILE PREPAID, PREPAID PHONES BY WALMART FAMILY MOBILE LAWSUIT OVER THE FALSE $100 PROMOTION AND OTHER PROBLEMS Internet
Hello Everyone,
I bought a phone in Dec 2012 when Walmart Family Mobile was doing the $100 promotion. They said it would take 2 billing cycles to show up which would have been at the end of FEB. 2013 it is now almost May 2013 and still no credits on my account. Now I am see...
Entity
Categories: Cellular Phone Companies
6, Report:
#1041718
Posted Date:
Apr 08 2013
Walmart Family Mobile non contract rebate catch rip off!!! Springfield, Massachusetts
I was told specificly that the service was prepaid, now they say its month to month. But yet, I was charged for a service that I didn't got!!!
RE: Family Mobile Account Number 873060034
Dear Damaris Perez-Pizarro:
Walmart Family Mobile Powered by T-Mobil...
Entity
Categories: Cellular Phone Companies
7, Report:
#1038680
Posted Date:
Mar 28 2013
Walmart Family Mobile Refuse to acknowledge that I repeatedly called and turned off my service and continue to bill me. They tell me to email customer relations and it won't let me because it says that my service was cancelled Internet
We got a phone for our daughter at the end of November 2011 from a Walmart and we specifically asked if it was a prepaid phone and we were told yes, this was the first lie. If we didn't pay the bill it, would not work or be charged. His daughter called the 611 n...
Entity
Categories: Cellular Phone Companies
8, Report:
#1014823
Posted Date:
Mar 01 2013
Walmart Family Mobile Broke My Family! Wichita, Kansas
So I got a smart phone from Wal-mart Family Mobile, and they told me that since I was purchasing that I would get $100 off my bill, $20 off for four months. I am going on 6 months with this sh*tty service company and still have not received ANY money off my bill. When I call I get t...
Entity
Categories: Cellular Phone Companies
9, Report:
#1021396
Posted Date:
Feb 28 2013
Walmart Family Mobile Won't honor promotional rate, endless runaround, EPICALLY BAD CUSTOMER SERVICE! -- SCAM ALERT! Nationwide
SCAM ALERT!!
Just like many of the other recent authors, I am also a victim of the $100 bill credit scam. I bought a smart phone during a promotion last fall where they offered a $100 rebate on a smart phone, split across your FIRST five bills as a bill credit.
Four mon...
Entity
Categories: Cellular Phone Companies
10, Report:
#1008512
Posted Date:
Feb 04 2013
walmart family mobile I have been paying for internet, but I do not recieve the service. This is the only way I can pay my bills, since I do not have a computer. Internet
I have been paying for internet and I do not have the service. This is the only way I pay my bill, since I do not have a computer.
Entity
Categories: Media
11, Report:
#1001642
Posted Date:
Jan 23 2013
Walmart Family Mobile illegal billing Bentonville, Arkansas
I have been trying to contact the WALMART FAMILY MOBILE for months but there is no reliable phone number or email address that I can use which was provided by the employees of Walmart Family Mobile Store at Walmart Store. Many attempt to call the phone numbers provided by the ...
Entity
Categories: Cellular Phone Companies
12, Report:
#998133
Posted Date:
Jan 17 2013
walmart family mobile false information chico, California
When using family mobile I didn't need to use any more
I had asked Walmart assosiate how to cancel my account that I didn't need to use .
They had told me.that I just needed to not pay and it would cancle
By itself. So I didn't and know I'm getting. Charged for two month that I ...
Entity
Categories: Cash Services
13, Report:
#994347
Posted Date:
Jan 10 2013
walmart family mobile over charged cellphone bill conyers, Georgia
I called to cancel my contract and was double charged for two additional months, which I no longer used the cellphone
Entity
Categories: Cellular Phone Companies
14, Report:
#983097
Posted Date:
Dec 17 2012
Walmart Family Mobile Charging me for two lines. I have one line. Las Vegas, Nevada
Icalled Family Mobile to cancel one of two lines then activate a new device with a new number. This was on 12/2/12. The representative told me my billing cycle was on the 26th and other phone would automatically deactivate. On 12/12 I received a text from Family Mobile stating my n...
Entity
Categories: Cellular Phone Companies
15, Report:
#981866
Posted Date:
Dec 14 2012
walmart family mobile unfulfilled promises,promises to remove SPEED BOOST from my account,for the last three and one half months!!! Internet
I have tried in vain for over three months to remove a speed boost service that never has worked from my account. The first time I had it removed I was told that it could only be removed on the exact cut-off date (I called on the 8th of Sept.,I had used 15 days of ...
Entity
Categories: Cellular Phone Companies
16, Report:
#981151
Posted Date:
Dec 12 2012
walmart family mobil T mobil were supposed to disconnect phones in september.final bill was paid. still receiving bills in december. this should not go against my credit. chattanooga, Tennessee
walmart took my final payment on my walmart family mobil plan in september. they said they took care of it. now we are in december and we are receiving bills for the same bill. im disputing this bill. i spend alot of money with walmart and would like to resolve thi...
Entity
Categories: Stereos
17, Report:
#789704
Posted Date:
Nov 23 2012
Walmart family mobile no contract walmart family mobily by t-mobile Walmart family mobile false advertising 3 lines for 75 extra like 25=100 jacksonville, Florida
I signed up with the walmart family plan for only three lines. Had to buy the phones and sim cards and at the time it was suppose to be 75 plus tax. But when I got my bill it was $99.49. So I paid it and the next month I got one for my brother which an extra like so it should be 100...
Entity
Categories: Cellular Phone Companies
18, Report:
#945955
Posted Date:
Sep 24 2012
walmart family mobile walmart family mobile will charge $25.00 for lost or damage phone sim cards replacement jax, Florida
Walmart will charge $25.00 for replacement cell phone sim card when you lost or damaged your sim, when AT&T & T-mobile will giving you free.
Entity
Categories: Cellular Phone Companies
19, Report:
#945776
Posted Date:
Sep 24 2012
Walmart Family mobile I made a switch to verzion on july 21st. Have made several attempts to cancel phone. They say they do not have records of it El Dorado hills, California
I made a switch to verzion an July 21st. Have made several call to t mobile about this issue. One person told me to send email i try that email came back no such email and it was customerrealations@myfamily mobile.com. I try to cancel agin on sep 19. Called again on sep 24 @ 9:35 th...
Entity
Categories: Liars
20, Report:
#933877
Posted Date:
Aug 29 2012
Walmart Family Mobile Crooks,Thieves,Liars,Misrepesatative Internet
Someone gave my son an iphone 3g that didnt have service,so we went to walmart to get an at&t simcard. The employee recommended that we try Walmart family mobile because it was cheaper and would work with the phone. She told us to bring it back if it didnt and we would receive a...
Entity
Categories: Department & Outlet Stores
21, Report:
#933791
Posted Date:
Aug 28 2012
Walmart Family Mobilw This company is nothing but frauds and liars i closed my service 1mo ago and my account had a $0.00 balance and this month they sent me a bill even though i dont have service with them Internet
This company is trying to still charge me for service even though i have no service with them any more when i left i had a $0.00 balance on my account when it was ended and they just now sent me another bill and when i talked to customer service they claimed i had to pay and told me...
Entity
Categories: Cellular Phone Companies
22, Report:
#911231
Posted Date:
Jul 12 2012
Walmart Family Mobile Was charge for a extra line suppose to be one line and was charge for two lines cause i got a new sim card cause the phone i had got locked out of it EL Dorado Hills, California
I had one line and I forgot my access code to my phone so I attempyted to remember and got lock out my phone. so I went to walmart to purchase another sim card and the worker told me that they would call and let the company know that i had purchase another card cause i burn ou...
Entity
Categories: Cellular Phone Companies
23, Report:
#898496
Posted Date:
Jun 16 2012
Walmart T Mobile cell phone service fraud, scam, misleading Henrietta, New York
This is the same exact thing as what this link says:
http://www.ripoffreport.com/telephones/walmart-family-mobil/walmart-family-mobile-miss-l-5a919.htm
I was looking for a no contract phone and when I asked how do I stop service to cancel, I was told to stop using the phone an...
Entity
Categories: Cellular Phone Companies
24, Report:
#878765
Posted Date:
May 05 2012
Walmart family mobile Miss leading prepaid calling servicet, Internet
Was told by walmart cs rep phone service was prepaid no contract can discontinue anytime. Stop using phone service march paid last bill march. Received last bill may 5th dated april 29th 179.57 for 2 months. Called 1-877-760-8760 to dispute. was told not a prepaid service by r...
Entity
Categories: Telephones
25, Report:
#847914
Posted Date:
Mar 03 2012
WALMART FAMILY MOBILE RIPOFF/MISLEADING WHEN OPENING FAMILY MOBILE ACCOUNT ORLANDO, Florida
WHEN I OPEN MY ACCOUNT I TALK TO ELECTRONIC MGR. THAT I WANT TO GET A FAMILY MOBILE DEAL WHICH IS STATED THAT 1ST LINE IS $45 ADD'L LINES IS $35 THEN WE AGREED ME TO HAVE A TWO LINE IN ONE ACCOUNT. HE DIDN'T SAY ANYTHING WHEN HE PROCESSED OUR PAPER WORKS HE TOLD ME THAT ONE LINE STA...
Entity
Categories: Cellular Phone Companies