26, Report:
#810871
Posted Date:
Dec 19 2011
Bright House Networks terrible internet service, bad customer service, workers lying to me on phone Internet
I recently switched to Roadrunner Ligthining. Since I have my service has been terrible. I have had 4 repair people at my house all stating something was wrong but none of them being able to fix it. My modem was switched. It didn't work. The cables in the houses were switched. It di...
Entity
Bright House Networks
Categories: Cable Companies
27, Report:
#806458
Posted Date:
Dec 08 2011
Bright House Networks CrapHouse Internet Service is intermitent Orlando, Florida
I was living in an apartment complex last year and had the cable light service ...This is supposed to be on 24 hours a day. I experienced many many days of outage and calls to BH.They were always trying to swap out the cable box .... They have a huge pink form to sign wh...
Entity
Bright House Networks
Categories: Internet
28, Report:
#765015
Posted Date:
Aug 14 2011
Brighthouse took money out of checking account without authorization Lecanto, Florida *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
My mother has been with brighthouse for 23 years and has paid all her bills. Recently, an amount of $100.00 dollars was taken out of her account without authorization. When the company was made aware of this, they claimed it was a simple misunderstanding and that they will refund th...
Entity
Brighthouse
Categories: Cable TV
29, Report:
#662571
Posted Date:
Nov 18 2010
Bright House Networks Pinellas County Florida Time Warner, John Dosser 13 Repair Visits Failed To Repair Problems Then Interrupts Service?! St Petersburg, Florida
I am very disappointed in the service that I have been getting lately. I had problems in the past but they were rectified immediately. What has happened to 'my brighthouse'?
1. After 13 visits from repair men my phone STILL DOES NOT WORK. They fixed the ...
Entity
Bright House Networks Pinellas County Florida
Categories: Internet Service Providers
30, Report:
#650224
Posted Date:
Oct 13 2010
Bright House Networks Central Florida Poor Quality Cable, Very Rude Customer Service Reps, Internet
I came home to find my internet was not working. I knew it would be something simple, like just re-setting it. But that's something they have to do from their end.
I called and there are so many confusing menus to get through before you can talk to a person. I was disconnected 3 t...
Entity
Bright House Networks Central Florida
Categories: Internet Service Providers
31, Report:
#649617
Posted Date:
Oct 11 2010
Verizon Florida LLC Verizon Bait and switch Brandon, Florida
On August 13, 2010, I changed providers from
Bright-house to FIOS in a cost saving move. I was offered and accepted a FIOS
$69.99 (Triple-Play) deal over the telephone that I found on the internet that
was for 2 years, no contract, free movie pkg. I also had a $50 American Expres...
Entity
Verizon Florida LLC
Categories: Internet
32, Report:
#639071
Posted Date:
Sep 09 2010
Brighthouse Networks failed to deliver on service, called me a liar, completely uninterested in me as a customer Internet
I am writing to express my frustration, anger and now
disgust at the level of service given to me in the last 24 hours or so.I am a brighthouse networks account holder at two homes in
Florida, spending close to $4k a year for your services. At my home in Rockledge, I have had prob...
Entity
Brighthouse Networks
Categories: Cable TV
33, Report:
#617995
Posted Date:
Jun 27 2010
Bright House Ad Sales - Ira Heller Bill Mac Inanaey Advertising on cable TV in Volusia County is way out of line with today's economy! Ira is very rude and completely clueless!! Daytona Beach, Florida
I own a small restaurant in Volusia County. I was exploring advertising options and one was Bright House Cable TV. I called the Orlando office and was told someone from the local office in Daytona Beach would get back with me as soon as possible. Well, 2 weeks later, I r...
Entity
Bright House Ad Sales - Ira Heller
Categories: Advertising / Deceptive
34, Report:
#596796
Posted Date:
Apr 26 2010
Bright House Networks Bright House Bait and Switch Promotions Cape Canaveral, Florida
Bright House blatantly practices bait and switch on it's customers. They sign you up for phone/internet combo at $60 per month without telling you it is a promotional rate only. Three months later your bill goes up without warning.
During my first call with them the...
Entity
Bright House Networks
Categories: Telephone Companies
35, Report:
#593955
Posted Date:
Apr 16 2010
BRIGHT HOUSE NETWORKS Damage to property orlando, Florida
My internet service was provided by Bright House networks
My TV service was provided by Dish Network
Due to problems with my internet service,I've requested BHN to send a repair person to my property, on Jan 28th 2010 they did send a technician which solved the issue of the inte...
Entity
BRIGHT HOUSE NETWORKS
Categories: Cable TV
36, Report:
#585957
Posted Date:
Mar 27 2010
1 Publishing - Publishers Clearing House,lay away new products. Publishers CH new computer battered/Happy Stick Sad, Internet
I paid on the eventual delivery of a new, or reconditioned NEW compter for over a year. It came with disks for trials of programs. It was delivered without set up or order information except the box. It has XP and iwas easy to load free Office.com. etc.,a plus. But,...
Entity
1 Publishing - Publishers Clearing House
Categories: Computer Dealers
37, Report:
#584470
Posted Date:
Mar 23 2010
Bright House Networks ,Time Warner Cable Knight Enterprise BrightHouse Knight Enterprise Destroyed my home Internet
I called BrightHouse to come out and do an internet install in my mobile home. The tech that shows up is from Knight Enterprise his name is Robert strange. He asks if he can do the install in the back of the home and I tell him that the only thing back there is a bathroom and my son...
Entity
Bright House Networks AKA Time Warner Cable
Categories: Internet
38, Report:
#513685
Posted Date:
Oct 25 2009
BRIGHT HOUSE NETWORKS - BHN brighthouse Allows primary contract holders to mislead and abuse sub-contracted laborers. Auburndale, Florida
Bright House Networks utilizes contracted companies for the majority of its' rsidential and commercial installation of Video, VOIP and high speed internet services. These contracted companies have mislead and abused the work force by missclassifying employees as ...
Entity
BRIGHT HOUSE NETWORKS
Categories: Cable TV
39, Report:
#510821
Posted Date:
Oct 17 2009
Bright House Networks - Indianapolis, Indiana Bright House Networks Customer service does not respond to my emails. Only collect $150 monthly payment. Careless about customer satisfaction. Indianapolis, Indiana
I am so angry and irate at Indiana's Bright House Network's customer service department. I have emailed them PLENTY of times in regards to adding two particular channels to their service. Guess what? Rather than sending me a response, these f--kers refuse to send me any acknowledgem...
Entity
Bright House Networks - Indianapolis, Indiana
Categories: Cable TV
40, Report:
#478573
Posted Date:
Aug 11 2009
BRIGHT HOUSE NETWORKS DISHONESTY GALORE, THEY CAN'T GET THINGS RIGHT Orlando Florida
I have relocated from Washington State to Florida as my Mom is dying of lung cancer and I wanted to spend some time with her prior to her demise. I am a widow with four children so the move was stressful to say the least but my purpose of being here is good! Well, I have to find a j...
Entity
BRIGHT HOUSE NETWORKS
Categories: Telephone Companies
41, Report:
#468456
Posted Date:
Jul 20 2009
Bb&t Bank excessive overdraft fees New Port Richey Florida
I deposited 224. 400. 300 and had to go to ohio to bury my mom. I only use my atm card and verify funds via internet. i spent maybe 100.00 going up maybe 2-3 hundred there and hundred to get back...all awhile keeping an eye on my balance- every single day!!, and using atm card so if...
Entity
Bb&t Bank
Categories: Miscellaneous Companies
42, Report:
#426982
Posted Date:
Feb 22 2009
Bright House Networks After 3 years as a loyal customer I have had all I can take of a company who cares little about its customers. Orlando Florida
I have been with BH CFL for 3 years. I have a bundle including phone, cable and DSL. I have been having problems with them over the last few months. Not only billing issues but also cable and connectivity issues as well. It takes at minimum 20 minutes to get through to a customer se...
Entity
Bright House Networks
Categories: Internet Service Providers
43, Report:
#426269
Posted Date:
Feb 20 2009
DIRECTV Liars, making up charges of services never ordered, false cancellation fees Atlanta Georgia
On April of 2007 I ordered Direct TV service. It was supposed to be a Verizon package: telephone, computer, and Direct TV for 99.00 plus tax monthly. After a few months of not being satisfied with their billing and service, I called Direct TV to cancel the service. They informed ...
Entity
DIRECTV
Categories: Bait-and-Switch
44, Report:
#425556
Posted Date:
Feb 18 2009
HOMES.ORG SCAM 3RD PARTY COMPANY FT. LAUDERDALE Florida
I looked up my local cable compay telephone number and called the 800 number and spoke to a rep. I told the rep that i was moving to a new address and needed to transfer my service. The rep asked me several questions about my account as well as my new address etc.
At the time i...
Entity
HOMES.ORG
Categories: Liars
45, Report:
#413354
Posted Date:
Jan 18 2009
Brighthouse Networks RoadRunner Internet is a Scam Bradenton Florida
I have been a RoadRunner Customer for 6 years and the price has never stopped rising. First you sign up with a 6 month deal for $29.95/month and then it increases to $34.95/month, no big deal, well it wasn't for 3 years until they raised the price again. It's now $39.95, understanda...
Entity
Brighthouse Networks RoadRunner
Categories: Cable TV
46, Report:
#352996
Posted Date:
Jul 19 2008
Bright House Networks Service is NOT their business Port Orange Florida
Recently our internet connection stopped working. We called repair, got somebody apparently located out of state. After walking me through several procedures, the man gave us a number (which he said was a local contact but was actually in another area code and county) in case he l...
Entity
Bright House Networks
Categories: Cable TV
47, Report:
#348628
Posted Date:
Jul 08 2008
Bright House Networks incompetent brighthouse leaves us with no phone, internet & cable, yet still charges us for the service!!! Birmingham alabama
In November of 2007, we decided to put all of our cable, phone & internet services together, We decided on Bright House Networks, since we already had cable with them, and we had not had problems with them. What a hugh mistake!!!. We have had nothing but problems since. Even in the ...
Entity
Bright House Networks
Categories: Cable TV
48, Report:
#345917
Posted Date:
Jun 30 2008
Bright House internet scam bayer be wear Lakeland Florida
bright advertising 32.99 i thing for what the want you to thing 7.00 mbs of speed you will never get thet no way all you will get his on a good day 4.5 to 5.6 the rest gos to a other costumer they will do a speed test on their sever which is prapt to show you 7.00mbs and then y...
Entity
Bright House
Categories: Internet Service Providers
49, Report:
#340120
Posted Date:
Jun 14 2008
Verizon These sons of guns are trying to rob me blind! Dallas Texas
My NIGHTMARE with Verizon actually began about a year ago when I started having problem with FIOS TV and internet. I was calling 1 to 2 times a week over an eight week period before they came in a replaced the wireless router. I moved recently and that is another NIGHTMARE. They gav...
Entity
Verizon
Categories: Telephone Companies
50, Report:
#308322
Posted Date:
Mar 19 2008
BRIGHT HOUSE NETWORKS Unpredictable, Unreliable, Horribble Service and Customer Care Auburndale Florida
We have been Bright House Customers for the past two years. We came over from Verizon. That was a huge mistake in itself. Last year I was on the phone every three days calling Bright House due to a problem with the TV pixilating, the modem going out (where we had no access to the...
Entity
BRIGHT HOUSE NETWORKS
Categories: Internet