26, Report:
#1327725
Posted Date:
Sep 12 2016
Sawgrass Grand Hotel This motel uses web sites such as getaroom.com (and others) to lure customers in at a $48 per night then adds $50 at check out on both the internet and at the motel. Total cost $80.89 per night. It is a scam because they even know the names of other web sites which have the same set up and they don't put a stop to it. BEWARE Sunrise Florida
Sawgrass Grand Hotel, Sunrise, Florida use fradualant booking sites. They advertise $48 per night with possibility of additional $15, which they immediately add to the bill upon checkout at the internet site. Then at check out- at the motel- they add another $15+per night ...
Entity
Sawgrass Grand Hotel
Categories: Hotel
27, Report:
#1309105
Posted Date:
Jun 02 2016
Getaroom.com Fail to confirm reservation-Memorial Day Weekend 2016 Internet
Failed to confirm reservation. On hold several minutes with being disconnected numerous times. Took them four hours to relocate us, to a hotel right down the street. Their lack of dependability could've left us on the street for the night. Very poor service with this agency.
Entity
Getaroom.com
Categories: Hotel
28, Report:
#1307006
Posted Date:
May 22 2016
GetARoom.com Made reservation in the wrong state, then told me to go where I wanted to get a room and physically walk in but would NOT refund my money Internet
Finding myself in Kanab, Utah on a monday evening and not being able to find a vacancy, we called GetARoom.com by telephone at 800-468-3578. They confirmed all rooms in Kanab were booked. Than offered a room in Springdale Utah, which was out of my way. Than they said they found...
Entity
GetARoom.com
Categories: Lodging
29, Report:
#1264541
Posted Date:
Oct 29 2015
expedia Expedia best price guarantee: They do not honor this so-called guarantee. I had a clear case of apples to apples on hotel, dates, all criteria and they deny my claim with some bogus response. This is false advertising. Internet
deborah f
Springfield...
Level Contributor
1 post
13 reviews
Save this Post
12. Re: Expedia best price guarantee
Oct 29, 2015, 6:03 PM
Expedia DOES NOT HONOR the price match guarantee for Hotels either. You can send claim form after claim form and they will re...
Entity
expedia
Categories: Travel Services
30, Report:
#1257374
Posted Date:
Sep 27 2015
Hotels.com Hotels.com LLCwww.Hotels.com DISHONEST BUSINESS PRACTICES Dallas, TX Internet
DISHONEST BUSINESS PRACTICES On 8/18/2015, I called Hotels.com while I was in Cancun about booking a room for two nights starting the same day, 8/18/2015, at a price matched with another website off of www.getaroom.com through Kayak.com. (I wanted to stick with Hotels.com as I have ...
Entity
Hotels.com
Categories: Hotel
31, Report:
#1250442
Posted Date:
Aug 24 2015
Getaroom getaroom.com Unprofessional,deceptive Internet
We did a search on the internet trying to find a room for a trip to fernie. We noticed several places and wife picked a Hotel we thought was nice. It was listed thew getaroom.com and we phoned to determine what it was, we were quoted 200 dollers for the two nights and thought it was...
Entity
Getaroom
Categories: Hotel
32, Report:
#1238698
Posted Date:
Jun 29 2015
getaroom.com DO NOT USE GETAROOM.COM NATIONWIDE
We went to Kayak and booked a room here. It gave us 2 options. King bed smoking or twin bed standard. We chose twin bed standard. We recoeved typical confirmation. We arrive at hotel to check and they try to put us in the king smoking. I explained I have allergies and needed the roo...
Entity
getaroom.com
Categories: Travel Services
33, Report:
#1229159
Posted Date:
May 14 2015
Getaroom.com Founded by Robert B. Diener and David Litman formerly of Hotels.com Getaroom Deceptive Practices Miami Florida
Read on if you don’t care to be misled or taken advantage of by Getaroom.com
I live in Canada and have a few reservations about getaroom.com There are some extremely scrupulous issues with this reservation system. First off it seems as though they are piggybacking off other reserv...
Entity
Getaroom.com
Categories: Hotel
34, Report:
#1205251
Posted Date:
Jan 29 2015
Getaroom.com and TripAdvisor.com Exorbitantly Overcharged by Misrepresenting Total/Final Hotel Price on Internet
Long story short -- Getaroom.com (a TripAdvisor booking partner) cheated me by offering me a final purchase price (which I clicked Buy on) for a Standard room for ~$1153, and then issuing a $1550 charge to my credit card for a different room -- an incredible overcharge of $400.
I r...
Entity
Getaroom.com
Categories: Hotel
35, Report:
#1189296
Posted Date:
Nov 16 2014
Travelocity Bogus Low Price Guarantee Internet
The famous guarantee from Travelocity that if you find a lower price for the same room on the same date from another website, they will refund the difference and add $50 to your Travelocity account is false.
I booked and paid in advance a non-refundable room price through Travel...
Entity
Travelocity
Categories: Travel Services
36, Report:
#1183426
Posted Date:
Oct 17 2014
GetARoom.Com Internet
While trying to find a last minute hotel in New Orleans, LA, I came across a room with www.getaroom.com. I booked the room online but did not get a response immediately. I contacted the hotel directly to confirm my reservation. The desk clerk told me that they had not received anyth...
Entity
GetARoom.Com
Categories: Hotel
37, Report:
#1168263
Posted Date:
Aug 08 2014
Get a Room Getaroom.com don't do business with. They lie and have no intentions of ever doing business professionally Dallas, tx Internet
I booked a hotel for two nights on August 5, 2014. When I received the confirmation, it stated cancellations before 8/3/14 @10pm are fully refundable. How am I supposed to cancel on 8/3/14 when i didn't book the reservation until 8/5.
Anyhow, I showed up at the hotel at 11pm on...
Entity
Get a Room
Categories: Hotel
38, Report:
#1121657
Posted Date:
Feb 07 2014
getaroom.com Hotel-Rates.com Scam Company-- won't honour your contract! http://www.getaroom.com/ Houston, Texas
Booked a 7 night stay for mid January at The Pearl Hotel in NYC back in Oct 2013. Phoned hotel a few days before travel to be told that no booking existed. Phoned Hotel-Rates.com ( same company as getaroom.com ) quoting my confirmation email reference number. After several further p...
Entity
getaroom.com
Categories: Travel Agents
39, Report:
#1085942
Posted Date:
Sep 20 2013
getaroom.com fraudulent charges on my credit card internet
On September 18, 2013, I tried to book a room in Days Inn Las Vegas through getaroom.com. I registered and provided my information including the length of stay from Set. 26 - 29 2013. It charges me a total of $142.98 for the duration of the stay. I entered my credit card information...
Entity
getaroom.com
Categories: Credit Card Fraud
40, Report:
#1004108
Posted Date:
Jan 27 2013
Metropolitan Resort Orlando Nightmare Hotel , Internet
I called on Thursday 1/24/2013, and Friday 1/25/2013. I was trying to resolve some complaints I had from my stay on 1/19-20/2013. I had booked my room thru Kayak.com upon arrival at the Metropolitan Resort we were told they were over booked and we would be walked to another Metropol...
Entity
Metropolitan Resort Orlando
Categories: Hotel
41, Report:
#970687
Posted Date:
Nov 17 2012
getaroom.com Misleading website, until after pay Dallas, Texas
This website has FALSE ADVERTISING, and MISLEADING information. Only after they charge your credit card do they provide additional information. Their cancellation policy does not exist.
www.getaroom.com website clearly listed a 'Non-Smoking' room and listed a price. ONLY after...
Entity
getaroom.com
Categories: Hotel
42, Report:
#940338
Posted Date:
Sep 13 2012
hotelplanner.com horrilble, ruined vacation. rip off. bad customer service, Internet
I had the worst experience ever using hotelplanner. So we booked a room at the Hyatt Regency in Newport Beach, a 5 star hotel on the beach, we get a confirmation number from hotelplanner and my debit card was charged. My confirmation that I printed out said Thank you, your reservati...
Entity
hotelplanner.com
Categories: Travel Services
43, Report:
#938183
Posted Date:
Sep 08 2012
Getaroom WC Travel Fake Room Booking and LIED TO by Customer Service, Company Operating Under False Name Southlake, Texas
I used Google when searching for a hotel to accomodate my parents on their recent trip to visit us in New York and stumbled across an offer from Getaroom. Having heard the brand name before, I trusted it blindly, and the price offered was lower than any other vendor, so I called to ...
Entity
Getaroom
Categories: Hotel
44, Report:
#925680
Posted Date:
Aug 20 2012
getaroom.com Deceptive practices. Charges pending to my bank account even though I never booked a room! Internet
I went on-line to find a hotel room to book. I stumbled onto the site for getaroom when i was looking for a reasonably priced room. I had never booked a room on-line before so I thought I'd give this a try because the room seemed very well priced. The site asked me...
Entity
getaroom.com
Categories: Travel Companies
45, Report:
#813224
Posted Date:
Dec 24 2011
GETAROOM.COM fraud company Internet
I was promised several things on my first experience with getaroom.com. When I arrived and my room had none of those things, I called to complain. I was offered a 50 dollar credit when I book another 2 nite stay thru getaroom.com The first time I tried to get this ...
Entity
GETAROOM.COM
Categories: Lodging
46, Report:
#743728
Posted Date:
Jun 22 2011
neat travel hotels.com, getaroom.com scam, catch me if you can charged my card, won't give it back Manila, Phillipines, Internet
Booked a motel on the internet with GetaRoom.com. Was given a nice description of the motel. Afterward, I went to the motel's web site and saw terrible pictures from disgruntled customers. Decided not to rent this motel. I called back to cancell and rebook somewhere else as it...
Entity
neat travel
Categories: Motels