26, Report:
#684320
Posted Date:
Jan 19 2011
Guardsman Furniture Protection - Valspar Corporation Bad Furniture Protection Plan, not worth the money spent on it, bad customer service Grand Rapids Michigan
I was doe-eyed with the promises Guardsman made about their product to protect my new sofa that cost a bit of money from La-Z-boy.
What I didn't expect from the purchase of the service was that it would basically cover nothing.
Even when I was prompt in reporting the damage/rip t...
Entity
Categories: Furniture & Furnishings
27, Report:
#656656
Posted Date:
Nov 19 2010
okinus credit solutions quality time tried to overcharge me Pelham, Georgia
Made the worst mistake when I agreed to finance my Ashley Furniture through Okinus Credit Solutions! This is a company in Pelham, Ga. (formerly known as Quality Time of America) and only became accredited with the BB on 9-30-10, which was 16 months after I signed a contract w...
Entity
Categories: Financial Services
28, Report:
#652884
Posted Date:
Oct 19 2010
Guardsman Furniture Protection Plan Guardsman Serious Rip Off Internet, Washington
Guardsman is the biggest rip off I have ever experienced. WE purchase the 5 year protection plan for our furntiure thru Mor Furniture in Renton, WA. We put in a claim and because of the words I used to describe the damage, my claim was denied. When I called back to...
Entity
Categories: Furniture & Furnishings
29, Report:
#615790
Posted Date:
Jun 21 2010
Guardsman Furniture protection Plan A furniture warranty company that did absolutely nothing for me; I purchased top of line 5 year gold in home service that was supposed to protect my furniture for 5 years; What a joke; I was denied & Internet
I purchased a five year furniture protection plan. I was assured that no matter what, this plan could be used for a total of 5 golden year; will my gold plan turned to dust;
I noticed my side arms were completely loosen from the chair; also after vaccuuming the sofa and flipping t...
Entity
Categories: Warranty Companies
30, Report:
#603416
Posted Date:
May 14 2010
Guardsman Furniture Protection Rip Off --Worst Customer Svc Ever, Internet
Dealing with this company has been the worst experience ever. As all the other posts have mentioned. They make it as hard as possible to file a claim. It must be mailed in, not faxed or emailed, although they do email you the initial request. Then it has to be mail...
Entity
Categories: Home Warranty Companies
31, Report:
#591068
Posted Date:
Apr 09 2010
Guardsman Furniture Protection Plan Valspar Read policy carefully - Writing the wrong date on request allows them to reject claim Grand Rapids, Michigan
It's been a while since I got scammed, so I wasn't on guard when I filled out Guardsman service request for getting my massage chair fixed. It had stopped working in August of 2009. I called Guardsman right away, within the 5 day allowed window of the problem occurrence....
Entity
Categories: Warranty Companies
32, Report:
#581038
Posted Date:
Mar 15 2010
Guardsman Furniture Protection Plan Guardsman Service Center Total Waste of Money and Biggest Furnitire Scam in History Grand Rapids, Minnesota
TOTAL SCAM DO NOT PURCHASE!!!!!!!!!!!!
Purchased the Guardsman Furniture Protection Plan through Lazy-Boy with my furniture purchase.
Sales Rep at Lazy Boy pitched the service as a Pick Up the Phone and Someone will be there to clean your sofa Sure....WHEN HE...
Entity
Categories: Cleaning Services
33, Report:
#543130
Posted Date:
Dec 21 2009
Guardsman Furniture Protectection Plan Valspar Guardsman Furniture Protection Plan, Classic Scam Internet
It's the classic extended warranty scam, sales person from Ashley Furniture claims the extended warranty is hassle free. One year later, the frame cracks and we file a claim with Guardsman, they deny the claim. I contact Valspar, the parent, they tell me this happens a l...
Entity
Categories: Warranty Companies
34, Report:
#500357
Posted Date:
Sep 25 2009
Guardsman Furniture Protection Valspar Service is not a word Guardsman understands Grand Rapids, Michigan
I purchased a 5 year warranty plan from Bob's Discount Furniture for a sofa and chair I bought from them last April. The service provider was Guardsman.
I called to report a couple of tears in various parts of the sofa on Sept 14th this year. they sent me a form to complete a...
Entity
Categories: Furniture & Furnishings
35, Report:
#479736
Posted Date:
Aug 14 2009
Guardsman Furniture Protection I purchased the Guadsman 5yr Plan in August 07. This year,frame broke, wheel fell off, & arm rest wiggles. They refused to fix it. Said it was normal wear & based it on stains that I haven't seen. Stains I don't see were the reason for not fixing my chair that has fallen apart. Penhook, Virginia
Two years ago, on August 14, 2007, I purchased the Gold 5yr Protection Plan from Guardsman to go with my furniture. I figured I could use them for stains with two kids. This year, in August 2009, I reported my chair frame was broken and the wheel had fallen off, along wit...
Entity
Categories: Furniture & Furnishings
36, Report:
#475050
Posted Date:
Aug 03 2009
Guardsman Valspar Corporation Not Fulfilling The Terms of Their Protection Plan and Service Agreement Grand Rapids Michigan
My wife and I bought a Guardsman Elite 5 Year Furniture Protection Plan from Linder's Furniture for our dining room table. Unfortunately our dining room table sustained water damage which resulted in bubbling of the wood.
We contacted Guardsman for a service request as indicated...
Entity
Categories: Warranty Companies
37, Report:
#472990
Posted Date:
Jul 24 2009
Guardsman Furniture Protection Is A RIPOFF!!! Don't purchase this! They will find every excuse in the book to not cover your claim! Grand Rapids Michigan
My wife purchased a fairly expensive sofa from Ethan Allen and purchased the Guardsman protection at the same time. About two months ago, out cat got locked out the room where we keep her box, and she decided the sofa was as good a place as any to pee. This was on a Thursday. My...
Entity
Categories: Warranty Companies
38, Report:
#471671
Posted Date:
Jul 20 2009
Guardsman Furniture Protectection Plan Bait and Switch Grand Rapids Michigan
I would advise potential customers to BEWARE of Guardsman Furniture protection promises!
I paid nearly $400.00 for my furniture plan. My warranty states, protection against Any breakage of welds. That's NOT true. After a technician came to my house, was there for 3 minutes, took ...
Entity
Categories: Warranty Companies
39, Report:
#436499
Posted Date:
Mar 22 2009
Guardsman Of The Valspar Corporation - Elite Protection Furniture Plan Rip Off Grand Rapids Michigan
Full disclosure was not provided when I purchased the protection plan from a now defunct furniture store. The plan listed all the problems that were covered & for the additional price of $179+ I purchased the plan.
When the company was contacted and all documentation was provide...
Entity
Categories: Small Business Services
40, Report:
#265920
Posted Date:
Aug 08 2007
Guardsman Guardsman Furniture Protection Plan is a big rip off Misleading Company. Ripoff Grand Rapids Michigan
I contacted guardsman to correct a problem with my chair and ottaman.
The right arm board of the furniture chair, came apart and the ottoman has a oil stain. First let start by saying I filled out the form three times because the customer rep claims they never received both of the ...
Entity
Categories: BBB Better Business Bureau
41, Report:
#223827
Posted Date:
Dec 05 2006
Guardsman Furniture Protection ripoff months of corraspondance and then get denied because the date was wrong Grand Rapids Michigan
I contacted guardsman to correct a problem with a seem in my leather couch and sofa. There process to place a claim is Absolutely ridiculous. I had filled out a form mail it to them for review.
They denied it because the damage was not done by a human error.so if i lied on the f...
Entity
Categories: Warranty Companies
42, Report:
#121133
Posted Date:
Dec 04 2004
Guardsman Furniture Protection ripoff, The Guardsman company will not back the service agreement Grand Rapids Michigan
I contacted guardsman to correct a problem with a seem in my leather couch. There process to place a claim is Absolutely ridiculous. I had filled out a form mail it to them for review.
They denied it because I had stated I noticed a few weeks back but put the claim in when it sta...
Entity
Categories: Warranty Companies