- Report: #223827
Complaint Review: Guardsman Furniture Protection - Grand Rapids Michigan
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Author Confirmed
Why?
Guardsman Furniture Protection
P.o Box 88010 Grand Rapids, 49518-0010 Michigan, U.S.A.
Phone:
800-253-3957
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Guardsman Furniture Protection ripoff months of corraspondance and then get denied because the date was wrong Grand Rapids Michigan
I contacted guardsman to correct a problem with a seem in my leather couch and sofa. There process to place a claim is Absolutely ridiculous. I had filled out a form mail it to them for review.
They denied it because the damage was not done by a human error.so if i lied on the form and said i pilled something on it and cut it with a knife it would be covered. how stupid is that!!my request in the 5 days of first concidering it a problem. I stated that I did follow your procedures once I believed it was a problem with the seem.
You call the 1-800-253-3957 and you cannot discuss your denial with anybody. You have to submit another letter to go infront of a board for review. They spend more time fighting you then just backing there product.
if you notice i used half of the other report because we were treated ecactly the same way.needless to say if you go to buy furniture and they try to sell you a guardsman protection plan dont walk, run to the nearest exit !!
Dan
olyphant, Pennsylvania
U.S.A.
They denied it because the damage was not done by a human error.so if i lied on the form and said i pilled something on it and cut it with a knife it would be covered. how stupid is that!!my request in the 5 days of first concidering it a problem. I stated that I did follow your procedures once I believed it was a problem with the seem.
You call the 1-800-253-3957 and you cannot discuss your denial with anybody. You have to submit another letter to go infront of a board for review. They spend more time fighting you then just backing there product.
if you notice i used half of the other report because we were treated ecactly the same way.needless to say if you go to buy furniture and they try to sell you a guardsman protection plan dont walk, run to the nearest exit !!
Dan
olyphant, Pennsylvania
U.S.A.
