26, Report:
#374806
Posted Date:
Sep 21 2008
Hughes Network Systems, LLC Did not let me know about Fair Access Policy. Have called numerous times concerning speed of satellite and was never told about FAP policy. Germantown Maryland
Didl not know about the FAP until yesterday, 9-20-08. HughsNet took over Direct Way and did not send out contracts or let us know about FAP. We were to understand nothing would change with the switch.
For the last few years we have called Custom Service to complain about the sa...
Entity
Hughes Network Systems, LLC
Categories: Satellite Dish Companies
27, Report:
#370211
Posted Date:
Sep 05 2008
Hughsnet.net Rip Off cost $370 per day Germantown, Maryland
I ordered Hughsnet on 6/28/08 they could not install until 7/13/08. When it was put in I was given no information, not even phone numbers, nothing was ever sent. It worked for two days and then quit. I called and talked to an oversea customer service and they said it was not ther...
Entity
Hughsnet.net
Categories: Communications & Networking
28, Report:
#343495
Posted Date:
Jun 24 2008
Hughsnet junk Lies ripoffs Nationwide
hughs net promised fast up loads and downloads at 200mb and 1500mbs. but what they did not tell me was you could only download 356mbs in a 24hour period then your download drops to 1mbs for the remainder of the 24 hrs.i spent mounths beating up my computer. woundering what wa...
Entity
Hughsnet
Categories: Internet Fraud
29, Report:
#338015
Posted Date:
Jun 07 2008
WildBlue ,WildBlue Communications Inc. Lied to me about my service then trying to rip me off for over $700 term fee Greenwood Village Colorado
On or about April 25th of this year, I signed up for WildBlue's satellite based internet/broadband service (ProPAK plan) on explicit expectations (via company advertisement claims and sales representative that I spoke with over the phone) that service availability would not be affec...
Entity
WildBlue Communications Inc.
Categories: Bait-and-Switch
30, Report:
#326452
Posted Date:
Apr 16 2008
Hughsnet Download speed wrongly advertised Internet
Download speed very seldom reaches advertised rate. Can never understand person from tech support (never english speaking). Equipment cost very expense and you are never told that the equipment you ordered will not support an upgrade. Extremely dissatisfied with company and service....
Entity
Hughsnet
Categories: Internet Service Providers
31, Report:
#285342
Posted Date:
Nov 19 2007
HughesNet Scandalous behavior, no customer service, all they tell you is to deal with it. Germantown Maryland
First I want to start off by saying, I live in the country, the only option we have is dial up, or satellite for internet.
I am disabled, and was forced to move back into my parents house. When my disability was finally approved, and I started getting paid, I decided to sign u...
Entity
HughesNet
Categories: Internet Service Providers
32, Report:
#214802
Posted Date:
Oct 09 2006
Direcway Hughes Network - Hughsnet - DirecTV ripoff, lies, deceptive business practice, false advertising, run around delux Internet
Direcway aka hughsnet is completely dishonest. Being in an area where getting a good enough line to even get a modem to work is impossible I fell for the line, satellite high speed Internet service.
This is a farce.
They use a FAP, fair access policy program to limit data speed ...
Entity
Direcway Hughes Network - Hughsnet - DirecTV
Categories: Satellite Dish Companies