26, Report:
#632018
Posted Date:
Aug 17 2010
Rodan & Fields Proactiv Solution Meagan, in billing, did not want to cancel a charge on a returned item they received. Des Moines, Iowa
In May of this year a one time purchase of the Proactiv Solution product was made for my daughter for her wedding day. In June, I received an additional package from the company without any request on my part. The package was returned, with a notation that cancel the acc...
Entity
Categories: Miscellaneous Companies
27, Report:
#612671
Posted Date:
Jun 10 2010
Proactiv Solution Nondisclosure of billing & ordering practices, Internet
Ahhh, proactiv...where to begin...I guess I'll just tell my story.My acne isn't really that bad...so I only want to use Proactiv every once in a while. I had used it before, but my father had purchased it for me and I didn't know the exact details of how their program works.&n...
Entity
Categories: Drug Manufacturers
28, Report:
#597965
Posted Date:
Apr 29 2010
Proactiv Solution ,by Guthy Renker - Rodan & Fields, Proactive Over Charged us. Cancelled account in Jan 09 and they reopened the account in Jul 09 without our permission. Des Moines, Iowa
Product provides some help for some people but, not us.
Biggest problem is cancelling. Company apparently refused to cancel account when requested. I cancelled the account in January 2009 based on their records. After cancelling and closing my account and auto-pay, not so p...
Entity
Categories: Misc. Health Specialists
29, Report:
#591236
Posted Date:
Apr 09 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) unauthorized charges Internet
I made an initial order with Proactive and was charged March 11th 2010 in the amount of 29.95 and received my package March 15th. Two weeks later a charge was made to my account in the amount of 37.94 for an additional package that I did not request. I immediately called on Mar...
Entity
Categories: Drug Manufacturers
30, Report:
#586454
Posted Date:
Mar 28 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) Proactiv Skin Care AVOID!!! DO NOT ORDER!! I have been trying to cancel my account for over 1 year each time they say they will send out a letter confirming but it does not happen more product shows up 6 weeks they bill des moines, Iowa *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
AVOID PROACTIV THE WILL AUTO BILL YOUR CREDIT CARD AND WILL NOT STOP!!!!
I have been trying to cancel my account for over 1 year, each time I get the same result a letter will be sent confirming the cancelation. 6 weeks later more product show ups and they bill my Credit Card, when...
Entity
Categories: Drug Manufacturers
31, Report:
#586173
Posted Date:
Mar 27 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) Fraud, and Overcharged Scam San Leandro, California
Simple and straight to the point. I purchased Proactiv Solution as of 1/22/10. After nearly a month of using this, I decided this was not for me and went to cancel this membership right after the second billing. Proactiv Solution are scammers. Not only did ...
Entity
Categories: Drug Manufacturers
32, Report:
#579881
Posted Date:
Mar 11 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) SCAMMED BY PROACTIVE SPRIGN, Texas
DONT TRY PROACTIV!!! First off the product didnt work for me. I tried for several months and it made NO difference. That is not what this complaint is about. After several months as a member with this company, I called cust service and cancelled my monthly kit subscription. This was...
Entity
Categories: Customer
34, Report:
#553385
Posted Date:
Jan 15 2010
Proactiv Solution Kept sending stuff and billing my card Des Moines, Iowa
I sent for a ONE TIME offer from these people. I wanted to see if the product would work. I looked at all the bottles touted for different things for facial blemishes and IT'S ALL THE SAME ACTIVE INGREDIENT. To make matters worse these rip off artists started billi...
Entity
Categories: Drug Manufacturers
35, Report:
#555192
Posted Date:
Jan 15 2010
Proactiv Solution, Guthy-Renker harrassment Internet, California
I thought about putting this under con artists since that would be just as accurate. Anyway, here is what happened. I ordered their product for my stepson. I paid by check since I did not want a recurring charge on my credit cards and I knew that it would be easier...
Entity
Categories: Drug Manufacturers
36, Report:
#554141
Posted Date:
Jan 14 2010
Proactiv Solution (by Guthy Renker - Rodan & Fields) Biggest rip-off I've ever come across! Internet
Yes, I too was mislead by the many happy faces on www.proactiv.com testifying as to how well the Proactiv products work.
The company does advise the customers to use the products for at least 60 days in order to see results, and say they would give me my money back...
Entity
Categories: Drug Manufacturers
37, Report:
#535484
Posted Date:
Dec 08 2009
Guthy Renker - Proactiv Solutions Numerous unauthorized charges to credit card Palm Desert, California *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
Proactiv Solution charged my credit card twice for items I had already paid for and had the checks to prove it. I always paid the invoice by check and was surprised when I saw extra charges on my credit card. I had charged a bottle of lotion on my credit card over ...
Entity
Categories: Consumer Services
38, Report:
#525707
Posted Date:
Nov 19 2009
Proactiv Solution By Guthy-Renker And Rodan & Fields Proactiv Solution Auto-ship Internet
Upon signing up for one month's supply of the Proactiv acne system I was asked if I wanted to lock-in the pricing for future purchases by signing up for their auto-ship program. I refused, but later discovered they had indeed signed me up and only cancelled the auto-ship once ...
Entity
Categories: Credit Card Fraud
39, Report:
#451080
Posted Date:
May 12 2009
Proactiv Solution/Guthy-RenkerProactiv Solution/Guthy-Renker Proactiv Solution likes to bill for products they never send! Palm Desert California
Back in January I was billed $19.95 for your starter kit. After I was out of the renewing cleanser I order this online along with the cover up stick and never received any of it!Next my credit card was bill $15.42 & $15.43 for it anyway. I also noticed this company decided to send ...
Entity
Categories: Miscellaneous Companies
40, Report:
#422362
Posted Date:
Feb 10 2009
Proactiv Solution - Guthy Renker Continued to Ship Product & Bill After Cancellation Internet
Originally purchased the product for my son, when his acne did not improve, we cancelled (August 2008). Proactiv continued to ship and bill. When we refused to pay for any additional shipments they sent the account to a collection agency!
This company is a pure rip-off and en...
Entity
Categories: Home HealthCare
41, Report:
#421063
Posted Date:
Feb 06 2009
American Grant.com - BidFuel.com - Google Tree - NetFlix American Internet *NOTICE..!! this ripoff has nothing to do with Google search engine - many rip-off businesses use the Google name to fool consumers.
On Feb.4th, I made an online purchase from Snapfish. I received my confirmation from Snapfish, and 2 minutes later, I got a confirmation from Proactiv Solution for my order. I knew something wasn't right, so I contacted my bank. Within minutes, they had received charges from the ...
Entity
Categories: Consumer Services
42, Report:
#280322
Posted Date:
Dec 16 2008
GRC Vita Power Program minor daughter order proactive using my debit card getting acct.charged from vita power now. No way to cancel Internet
My 13 year old daughter got my debit card without my permission and ordered proactiv solution over the phone. I have since been charged money twice for these vitamins GRC vita power program and their is a whole lot of complaints on the internet about people getting done the same way...
Entity
Categories: Corrupt Companies
43, Report:
#386345
Posted Date:
Dec 01 2008
Proactiv - Rodan And Fields - Guthy Renker Obtained our Corporate Credit Card information and subscribed our company to Proactiv Solution without consent Des Moines Iowa
On October 29th, our company received products from Proactiv Solution (in my name) that I did not order. They were billed to my corporate credit card and shipped to my attention at one of my company's extension offices.
I called Proactiv Solution and they told me that an internet...
Entity
Categories: Drug Manufacturers
44, Report:
#383473
Posted Date:
Oct 21 2008
Proactiv Solution, Guthy-Renker LLC Unsolicited products shipped and unauthorized use of corporate purchasing card Santa Monica California
In September, I received products from Proactiv Solution that I did not order. They were billed to my corporate credit card and shipped to my attention at one of my company's satellite offices where I only work for a few days every 1-2 months.
I called Proactiv Solution and they...
Entity
Categories: On-Line Stores
45, Report:
#346688
Posted Date:
Jul 15 2008
Proactiv Solution Proactiv continually deducts money from my bank account without my permission, causing it to overdraw, causing EXTREME monetary and mental distress Des Moines Iowa
After cancelling my membership at least twice in the past because Proactiv continually withdraws money from my bank account without my permission, I decided to try one last time by ordering a single box online. I NEVER agreed to becoming one of their members and I was very careful ...
Entity
Categories: BBB Better Business Bureau
46, Report:
#283103
Posted Date:
Feb 05 2008
Tri-Clear Membership Rip-Off Bristol Connecticut
I fell into the Tri-Clear scam over a month ago.
I purchased some tickets through Ticketmaster on-line, and after the purchase was completed, I was given this free trial from Tri-Clear. So, I signed up for it.
Well, I got the stuff, tried it, and found that my acne got worse ...
Entity
Categories: Drug Manufacturers
47, Report:
#303807
Posted Date:
Jan 27 2008
Guthy Renker Vita Power Crooks scamming innocent people Pueblo Colorado
In 2006 I ordered the Proactiv solution by phone. I tried it and it didn't work for me so I canceled it. I thought that was the end of it until a few weeks ago I was looking at my December 2007 bank statement. I usually don't have time to look at it, but for some reason I did.
I...
Entity
Categories: Credit Card Fraud
48, Report:
#269393
Posted Date:
Aug 22 2007
Proactiv And Vita Clear Enrollment in Automatic Club without Proper Notification Des Moines Iowa
I decided that I wanted to try the Proactiv solution because I have a little problem of adult acne. However, when I ordered Proactiv they offer to send me a 30 day supply of Vita Clear vitamins for one dollar. So I thought that it sounded like a good deal and if I liked the vitamins...
Entity
Categories: On-Line Stores
49, Report:
#243010
Posted Date:
Apr 09 2007
Guthy-Renker, Proactiv Solution sent product and taken money out of my bank, after I said no, see my bank statement Des Moines Iowa *EDitor's Suggestions on how to get your money back into your bank account!
I tried the product and did not like it and i said no to not receive any more but the second month they sent the product
anyway
i sent it back and they put the money back in my
bank account, but they keep on sending the product and taken my money without my say so.
i cal...
Entity
Categories: Drug Manufacturers
50, Report:
#195022
Posted Date:
Jun 06 2006
Proactiv Solution continued charges after not being able to cancel Ripoff Internet
This company sells a nice face wash product, but they don't tell you that you are signing up to get charged every couple of weeks. I canceled my membership on 4/12/06, but was billed on 4/17/06. This charge over drafted my account, which I was unaware of. I accumulated $389.19 in ov...
Entity
Categories: Beauty Salons