26, Report:
#942852
Posted Date:
Sep 21 2012
Sears/Kenmore Kenmore Gas Range Hoffman Estates, Illinois
Purchased a New Gas Range from Sears. Kenmore a brand they are known for. How could a range control panel come unglued after only 2 years. Stove only used about once a week and oven used much less than that. Where the stove heat is dispensed in the middle of the stove the heat is ve...
Entity
Sears/Kenmore
Categories: Miscellaneous Companies
27, Report:
#897832
Posted Date:
Jun 15 2012
Sears Sears Kenmore Air Conditioners is JUNK! Hoffman Estates, Illinois
I bought a Kenmore Air Conditioner from Sears on August 11, 2011, Sears sent (Harper heating & cooling) to install the air conditioner, Three days after it was installed ice was building up on the furnace along with a puddle of water surrounding the furnace, The technician...
Entity
Sears
Categories: Heating, Cooling & Ventilation
28, Report:
#885995
Posted Date:
Jun 02 2012
Sears Poor Product but even worse Warranty Hoffman Estates, Illinois
We purchased a Sears Kenmore Elite dryer 10/09. Within a year, the thermistor needed to be replaced and was carried out under the manufacturer warranty. After that warranty expired, Sears recommended that we purchase Sears Service Smart Protection for $205.63, to which we agreed. Th...
Entity
Sears
Categories: Appliances
29, Report:
#891014
Posted Date:
May 31 2012
Sears Kenmore Dangerous problem with Kenmore Range Tampa, Florida
I purchased a Kenmore Range from Sears. About a year later, when I opened the oven door, the door partially fell apart. I found the Screws that had fallen out and I put the multi-part door back together. I realized what the problem was: The screws that held the doo...
Entity
Sears
Categories: Appliances
30, Report:
#774724
Posted Date:
Sep 09 2011
SEARS EDWIN 800-573-8431 INEXCUSABLE SERVICE AND COOPERATION FROM SEARS AND THEIR MAINTAINCE AGREEMENT Internet
Hello,
I would like to outline my recent experiences with Sears/Sears protection plan/Sears Repair.
On 8/21/2011 we returned home from after a weekend away and noticed our Sears Kenmore refrigerator was not working at all. (Model number 71309). we have purchased ...
Entity
SEARS
Categories: Warranty Companies
31, Report:
#736124
Posted Date:
Sep 02 2011
Sears Better Business Bureau First sold garbage, second protected them - a racket! Internet
About 4 years ago my husband and I bought a very expensive high efficiency machine at Sears (Kenmore brand). We've had to have it repaired four separate times, with the repairs costing as much as the machine itself.
My husband and I live alone, and the wear and tear on the machin...
Entity
Sears
Categories: Appliances
32, Report:
#708797
Posted Date:
Mar 21 2011
Sears Kenmore Kenmore Black 22.1 cu ft top freezer refrigerator (6937) -- PLEASE DO NOT BUY THIS REFRIGERATOR Hoffman Estates, Illinois
Kenmore Black 22.1 cu ft top freezer refrigerator (6937). This refrigerator is defectively designed. I have had this refrigerator for about 7 months and it is has broken down 4 times. The defrost drain freezes over. Then the water backs up and ices, causing t...
Entity
Sears
Categories: Appliances
33, Report:
#704625
Posted Date:
Mar 10 2011
SEARS Kenmore ALL MY NEW KENMORE APPLIANCES BREAKING DOWN - SEARS WILL DO NOTHING Internet
In May of 09 my husband and I purchased an entire suite of Kenmore appliances - range/oven, microwave hood combo, dishwasher and trash compactor. We also own a Frigidaire (e.g. Sears) Affinity washer and dryer which we got about 4 years ago. Everything is breaking. ...
Entity
SEARS
Categories: Appliances
34, Report:
#698927
Posted Date:
Feb 23 2011
Sears Sent refurbished parts. Hoffman Estates,, Illinois
My timer went out on my Sears Kenmore Washer about a month ago. I called them they came back with a refurbished part. It's a good thing I check both appliances while washing clothes. I was able to catch it in time. I used it again and it bu...
Entity
Sears
Categories: Consumer Services
35, Report:
#675329
Posted Date:
Dec 26 2010
Sears Sears Holding Corporation Failed to deliver, Duplicate charges Hoffman Estates, Illinois
On Tuesday, Nov 16, 2010 I recd an e-mail from Sears advertising an appliance sale. I was interested in a Steam Washer and Steam Dryer. The prices indicated they were in effect until Thursday, Nov 18, 2010. On arrival at my local Sears Store (Brunswick, GA) I was advised that the pr...
Entity
Sears
Categories: Appliances
37, Report:
#518804
Posted Date:
Nov 03 2009
Frigidaire, Sears 'Kenmore', GE Mold, Mildew and Foul Odors In Front Loading Washers Martinez, Georgia
Further to my postings of 2nd and 5th October 2009 dealing with over pricing of spare parts and unsuitable (aluminium) components. I have a further development to report.
Prior to dismantling my Frigidaire built front loading washing machine because of bearing failure my wife had b...
Entity
Frigidaire, Sears 'Kenmore', GE
Categories: Appliances
38, Report:
#516435
Posted Date:
Oct 29 2009
Sears Kenmore Kenmore Kenmore Dehumidifiers are designed to last one year only Roanoke, Virginia
I have had 3 Sears Kenmore 70 pint dehumidifiers go bad in a 2 year period. Management will not do anything about it since there is a 12 month warranty. One of the units was replaced for free after 6 months, but after 13 months, the replacement unit filled ...
Entity
Sears Kenmore
Categories: Appliances
39, Report:
#504334
Posted Date:
Oct 05 2009
Sears 'Kenmore', Frigidaire Unsuitable (aluminium) components in Front Load Washers, Internet
POTENTIAL BUYERS BEWARE
(Current owners tough luck)
Some of these front load machines have aluminium (Al) spiders connecting the spin drum to the drive pulley.
Aluminium is corroded by, amongst other things, sodium hypochlorite (NaOCl) otherwise known as bleach, Sodium c...
Entity
Sears 'Kenmore', Frigidaire
Categories: Appliances
40, Report:
#503495
Posted Date:
Oct 03 2009
Sears, Kenmore 'Kenmore' Ripoff on Service Parts for Front Load Washers Internet
I have named three companies that I know are involved in this there could well be others.
I recently had to replace the drum bearings and seal in my Frigidaire built 'Kenmore' front load washer model number 417.41142000, 8 years old, so no question of warranty. Imagine my sur...
Entity
Sears, Kenmore
Categories: Appliances
41, Report:
#483455
Posted Date:
Aug 21 2009
Sears & Roebuck Sears Sears' Kenmore Appliances Called Junk by Sears' Blue Team Repair Tech allen, Texas
Two years ago, I bought my daughter a new Sears and Roebuck Kenmore Refrigerator. It was their top of the line model with all the whistles and bells. We felt safe buying Sears appliances since they were considered good quality and slightly less expensive.
Little did I k...
Entity
Sears & Roebuck
Categories: Appliances
42, Report:
#465804
Posted Date:
Jul 02 2009
Sears / Kenmore Horrible customer service Nationwide
Going to apparently be waiting a week to get a nearly new (less than a year old) refridgerator fixed. Hung up on by ESL call staff when politely requested a supervisor to discuss the problem (the crappy warranty service problem. At that point the customer service was ok). Looked up ...
Entity
Sears / Kenmore
Categories: Department & Outlet Stores
43, Report:
#457131
Posted Date:
Jun 12 2009
SEARS MEMOREX 27 INCH COLOR TV AWFUL TELEVISION CHICAGO Illinois
My sister bought me a 27 inch color tv and a cd-dvd player from sears for christmas present 2 years ago.After just 2 years both of these electronic items bought from sears do not work.I had to take out my 35 year old mitsubishi 13 inch color tv which still works.I will never buy a s...
Entity
SEARS MEMOREX 27 INCH COLOR TV
Categories: TVs & VCRs
44, Report:
#452188
Posted Date:
May 15 2009
Sears Kenmore Trio Refridgerator Is A ($2500 On Sale) Piece Of Junk San Antonio Texas
I started having problems immediately with this fridge. It would freeze everything in vegetable drawers. First visit repairman caulks behind drawers. Second visit repairman says he has to order a computer chip board. Third visit installs chip board. Fourth visit returns because...
Entity
Sears
Categories: Appliances
45, Report:
#449793
Posted Date:
May 08 2009
Sears, Kenmore BBQ Grill...TOO HOT TOO HANDLE!!!! Hoffman Estates Illinois
Well...I have a Kenmore Gas Grill I purchased from Sears on April 20th 2008. The 1yr warranty has since expired but I tried using the grill last night and noticed that the top above the 2 burner controls in the middle was getting very hot. I shut the grill off and noticed that the b...
Entity
Sears, Kenmore
Categories: Consumer Services
46, Report:
#423521
Posted Date:
Mar 15 2009
Sears Kemore And LG Appliance Sears Kenmore Elite Trio Refrigertor sold as meeting Energy Star, but does not Hoffman Estates Illinois
Both Sears and LG sold $2600 refrigerators with the Energy Star Logo on them for several years, when they were not. When a product has the energy star logo it is suppose to utilize 20% less electricity.
I bought mine in 2008, and started using it in December 2008 upon the comple...
Entity
Sears Kemore And LG Appliance
Categories: Appliances
47, Report:
#396469
Posted Date:
Mar 10 2009
Sears, Kenmore, Whirlpool Sears won't stand behind a One yr old Kenmore HE2t Front Load Washer (made by Whirlpool) Hoffman Estates Illinois
I purchased a Kenmore HE2t front load washer (Model #: 11047571601) last fall and it was delivered on 11/7/07. On Friday, 11/20/08 I got an error message of F01. Okay, no biggie, I thought, just call Sears they always stand by their products, right??! WRONG.
It will cost $349.07...
Entity
Sears, Kenmore, Whirlpool
Categories: Appliances
48, Report:
#396114
Posted Date:
Nov 30 2008
Sears Kenmore defective inferior products Hoffman Estates Illinois
i purchased a washer dryer combo from sears in april 2007, in may 2008 the item needed repairs that amounted to 1/3 the purchase cost. this is a peice of equipment i consider a major purchase and i expect item or appliances to be usable for a longer period of time than 14 months.
...
Entity
Sears Kenmore
Categories: Appliances
49, Report:
#372177
Posted Date:
Sep 12 2008
Sears Sears Roebuck Don't use sears KENMORE products. They also provide very bad customer service, watch out for liar salespeople!!! Hoffman Estates Illinois
We are all consumers and only find out about the problems with appliances either by purchasing and/or read some feedbacks from other users, people. Thanks to rippoff report that bring us these information. I wasn't aware of this website until I had a problem with my kenmore washer m...
Entity
Sears Roebuck
Categories: Appliances
50, Report:
#358364
Posted Date:
Aug 02 2008
Sears Kenmore Elite - buyer beware Enid Oklahoma
We purchased a Sears Kenmore Elite Trio in November 2006. In September it quit cooling, it took a week to get someone out. Then it still was not fixed, they had to order a fan motor kit and come back 21 days later to put the part on.
Then in January 2008 it quit working again. ...
Entity
Sears
Categories: Kitchens