51, Report:
#448757
Posted Date:
May 05 2009
HSBC Card Services - AccountCentralOnline.Com Hike Interest Rate and Cut Credit Limit Without Fault Of Customer CAROL STREAM Nationwide
I will start this off as one appauling and triffiling way that a company can deal with a client that has been responsible and outstanding on paying one's bills year after year, HSBC had the raw nerves to not only cut my credit amount from $6500.00 to 1300.00 and raise my rate from ...
Entity
Categories: Bait-and-Switch
52, Report:
#292327
Posted Date:
Apr 20 2009
HSBC Card Services (aka Orchard Bank) NEVER, EVER IN YOUR LIFE GET THIS CREDIT CARD, THEY'RE A RIP-OFF!!!! Salinas California
This company has been reporting me late to the credit bureaus & their excuse was because of new federal laws that took place two years ago that stated you can no longer just pay the min. pmt, but must pay late fees too. My wife has the EXACT SAME CARD, we got the cards at the exact ...
Entity
Categories: Financial Services
53, Report:
#441822
Posted Date:
Apr 08 2009
HSBC Card Services - HSBC misuses its customer data base Salinas California
HSBC misuses it's customer data base by providing affiliates with their client's personal information. They allow other affiliates to send their clients checks as an enrollment incentive that are difficult to distinguish from the rewards checks HSBC sends their customers. Not only d...
Entity
Categories: Credit & Debt Services
54, Report:
#441190
Posted Date:
Apr 06 2009
HSBC Card Services Refusal To Negotiate Carol Stream Illinois
Finding myself with some rather delinquent credit cards brought about due to the economic situation, I tried contacting HSBC (one of the credit card companies I was issued a credit card by).
Before contacting HSBC, I exhausted all but two possible options (those being a series of...
Entity
Categories: Dating Services
55, Report:
#440870
Posted Date:
Apr 04 2009
HSBC Card Services Refusal To Accept Payment Carol Stream Illinois
Due to the economic situation, sometime back I found myself with some rather delinquent credit cards, with one of those being a cincinnati reds credit card issued by HSBC (seperate from my original HSBC account).
Unable to send full payment, I sent a token payment and informed th...
Entity
Categories: Credit Services
56, Report:
#439020
Posted Date:
Mar 30 2009
Orchard Bank - HSBC Card Services not following advertised terms and conditions Carol Stream Illinois
I have had my Orchard Bank account since November of 2006.
In May of 2007 I went over my credit limit by a few dollars (less than $50)
My intrest rate went up from 14.9% to 27.990% which was the default apr.
I accept that this was an error on my part, and there is no one to blame...
Entity
Categories: Credit & Debt Services
57, Report:
#435810
Posted Date:
Mar 20 2009
HSBC Card Services / Orchard Bank THEY WON'T LET ME KICK THEM TO THE CURB! Salinas California
On January 29, 2009 I wrote a letter to HSBC Card Services/Orchard Bank requesting to close my credit card account. I had paid off the account for over a year and no longer used it.
On February 26, 2009 I received a statement from HSBC Card Services/Orchard Bank for the annual f...
Entity
Categories: Credit Card Processing (ACH) Companies
58, Report:
#430362
Posted Date:
Mar 03 2009
HSBC Card Services Credit Limit Decrease caused me to be over my limit Online Natiownide
I went online on 2/25 to double check that my payment was due. Nothing looked unusual and I setup my payment. I checked back on 3/1 and suddenly, I have a giant stop sign on my account saying I am over my credit limit.
I saw my limit decrease by $610.00. I read anything I get ...
Entity
Categories: Banks
59, Report:
#426784
Posted Date:
Feb 21 2009
HSBC Card Services Dishonorable Company Salinas California
I have been a loyal customer of HSBC bank, having even opened my Business checking and savings account with them. I have had a HSBC Discover card for over 2 years, which in that time period my credit line has increased 2 times due to being a good customer. I am never over 50% of my ...
Entity
Categories: BBB Better Business Bureau
60, Report:
#417155
Posted Date:
Jan 28 2009
Midland Credit Management Trying to collect on an account they no longer own Oaks Pennsylvania
I had an overdue account with HSBC Card Services which they put in collections. Midland took the account into their services in '06'. They acknowledge that I had made a payment to them to start paying the bill off gradually.
On January 11, 2007 I received a letter from Cambece ...
Entity
Categories: Collection Agency's
61, Report:
#400363
Posted Date:
Dec 11 2008
HSBC Card Services - Orchard Bank raised interest from 13% to 30% Salinas California
Shame on them! I phoned today to find out my balance when I was advised due to a late payment, my interest rate was raised to 30 %. The balance on my account is $1400.00. I begged them not to do this to me and with this incease my payments would be at $420.00 per month. I am not...
Entity
Categories: Credit & Debt Services
62, Report:
#395802
Posted Date:
Nov 28 2008
HSBC Card Services ,Sears Solutions Mastercard Offered discount at time of purchase, rejected application, never recived card ,few months later started billing for rejected charge with late fees Wood DaleCarol Stream Illinois
Back in the spring of 2008 I was at Sears. At the register I was offered a % discount to fill out an application for a Mastercard. I was rejected for the Mastercard so I paid with my debt card. Approximately 3 months later I got a bill from Sears Mastercard which I never recieved...
Entity
Categories: Credit Card Processing (ACH) Companies
63, Report:
#390474
Posted Date:
Nov 12 2008
Orchard Bank AKA HSBC Card Services Frudulent and unauthorized transaction from my bank account, failure to report hidden fee's that were charged to my credit card. Salinas California
Orchard Bank fradulently and without my permission removed funds in the amount of $75.00 from my checking account. I told the representative 3 times that I will only pay them via the internet after they charged me for a telephone transaction.
Failed to report hidden fee's in the ...
Entity
Categories: Credit & Debt Services
64, Report:
#389079
Posted Date:
Nov 08 2008
HSBC Card Services Fraudulent charges Salinas California
HSBC card services charged my account a $30.00 late fee even though I made the payment on the due date and notified HSBC by phone when the payment went through. They deliberately will not post the payment for two days causing my account to be late. I spoke with a customer service ...
Entity
Categories: Credit Card Processing (ACH) Companies
65, Report:
#374328
Posted Date:
Sep 19 2008
HSBC Card Services - Orchard Bank Card Lying about Annual Fees Baltimore Maryland
When I received a pre-approved credit card solicitation from Orchard Bank, it said nothing about annual fees associated with the card. So when I called to respond to solicitation, the first thing I asked an account representative was whether or not the card had an annual fee. I was ...
Entity
Categories: Bait-and-Switch
66, Report:
#372341
Posted Date:
Sep 12 2008
HSBC AccountSecure BFC Insurance Agency of Nevada City Of Industry California
I have a MasterCard with HSBC Card Services - Household Bank/Orchard Bank. I elected to sign up for the AccountSecure Plus package when I received this credit card. AccountSecure is administeed through BFC Insurance Agency of Nevea, located in Bridgewater, NJ. AccountSecure provides...
Entity
Categories: Credit Services
67, Report:
#371397
Posted Date:
Sep 10 2008
Orchard Bank HSBC Card Services Double dipping into bank account Baltimore Maryland
I was recently trying to pay off a debt to HSBC credit services using their online bill payment option, I originally made a mistake and entered an amount of $50.00 as a recurring amount to be deducted from my checking account on a monthly basis.
After realizing my mistake, I imme...
Entity
Categories: BBB Better Business Bureau
68, Report:
#371125
Posted Date:
Sep 09 2008
HSBC Finance Corp.HSBC Card Services Did not honor the provisions of Account Plus Insurance Salinas California
Being declared disabled by Socil Security on December 14, 2007 I appliep for disabilty benifits from Account Secure. They assigned me case number c07839899 when I applied for activation in December. They denied my request because I did not notify administrator of the qualifying even...
Entity
Categories: Credit & Debt Services
69, Report:
#233426
Posted Date:
Aug 25 2008
Best Buy Reward Zone Master Card - HSBC Card Services - HSBC Bank Nevada dishonest fraudulant billing and online deception ripoff Salinas California
I went to www.bestbuy.com and clicked on the link to fill out an application for a Reward Zone Mastercard and read all the little fine print links they had. There was all the normal jabber about interest rates, billing cycles, over the limit charges, late fees, etc and where it says...
Entity
Categories: Credit & Debt Services
70, Report:
#366436
Posted Date:
Aug 25 2008
ORCHARD BANK - HSBC CARD SERVICES SCAMMING RIPOFF CHARGED OVERLIMIT FEE ON ACCT I WAS TOLD NOT TO PAY DUE TO COMBING OF MY 2 ACCTS. CAROL STREAM Illinois
I have 2 cc accts with this company and due to my personal economy , I called them to combine my 2 accts. The rep I talked to said he is doing that and i would get a letter to fill out and sign. Once i returned the letter and they received the same, the 2 accts would be combined. I...
Entity
Categories: Credit Card Processing (ACH) Companies
71, Report:
#364482
Posted Date:
Aug 24 2008
HSBC Card Services Platinum Mastercard Cashed my payment check and purposely did not post the payment to my account City Of Industry California
I took out a consolidation loan with my personal bank in order to pay off a few higher interest credit cards, HSBC being one of them. The loan officer from my bank had all the payoff checks printed and mail them. All of the check cleared and were posted to my credit card accounts wi...
Entity
Categories: Banks
72, Report:
#358740
Posted Date:
Aug 11 2008
HSBC Card Services, Household Bank, HSBC Bank Nevada, Mastercard Closed my account when the balance was transferred to another person's credit card. Salinas California
I was with Household Bank (HSBC Card Services) for little over 2 years. I had to be hospitalized for a medical problem that I've had since 2002 and I couldn't make payments while I was in the hospital and not having income at that time. My boyfriend had told them that I was in the h...
Entity
Categories: Credit Card Processing (ACH) Companies
73, Report:
#350327
Posted Date:
Jul 13 2008
Household Finance Company HSBC Card Services HouseHold Bank Ripoff City Of Industry, California
Anyone have a couple days grace period on their credit card? NOT with this company.
Try to make your payment on time a day before it is due. Use the convenient on line feature so you will have electronic proof. Nope they charge you a rush fee of $12.95. Pay it on a weekend, o...
Entity
Categories: Credit Card Processing (ACH) Companies
74, Report:
#347871
Posted Date:
Jul 06 2008
HSBC Card Services, Household Bank, HSBC Bank Nevada, Mastercard Closed my account with NO WARNING, NO NOTIFICATION, and NO REASON GIVEN Salinas California
I paid my bill every month, and was in good standing with this company (or so I thought!), until one day I tried to use my card and it was refused.
So, I called the company to see what was going on and was simply told, Oh, your account was closed. I asked, WHY? and Why wasn't ...
Entity
Categories: Credit & Debt Services
75, Report:
#343922
Posted Date:
Jun 25 2008
HSBC CARD SERVICES (HOUSEHOLD BANK PLATINUM) BAD NEWS HSBC. DON'T BELIEVE IT IF THEY SAY PAY US X AMOUNT AND YOUR ACCOUNT WILL PAID OFF AND CLOSED. Salinas California
Approximately four weeks ago, I spent an exasperating hour talking and being routed to various customer service people for HSBC, trying to pay off my last credit card and close the account. Finally, one of these agreed that $575.00, which was subsequently deducted from my bank acco...
Entity
Categories: Credit Card Processing (ACH) Companies