51, Report:
#313371
Posted Date:
Feb 29 2008
Verizon Online, Verizon DSL, Verizon Company has not paid credit balance in 6 months . . Internet
I canceled all of Verizon products in my home early September 2007 including phone and internet which always appeared on the same bill. After canceling all services, I received a bill stating that I have a credit balance of $30.35 and a collection notice for $39.63. After contacti...
Entity
Categories: Telephone Companies
52, Report:
#312917
Posted Date:
Feb 28 2008
Verizon FIOS Don't Get Verizon FIOS it is terrible very poor service they cheated me and lied to me New York New York
I have phoned , I have written this company is insulated against any and all attempts to have meaningful contacts to resolve any issues. If you have Time Warner Cable or Cablevison or DirectTV or Dish Network... KEEP IT you are better off... I have tried all by Dish Network but a ...
Entity
Categories: Cable TV
53, Report:
#307471
Posted Date:
Feb 09 2008
Hughes Network Over priced for service you can only use a couple hours a day Internet
I paid $649.00 for the modem, then they claim I have to give them my bank/credit card info because so they can draft the money or I can not have service. They offer a $100.00 dollar rebate you can collect after you receive your first bill and you only have so many days to claim it. ...
Entity
Categories: Internet Service Providers
54, Report:
#306806
Posted Date:
Feb 07 2008
Verizon DSL Services moving to new are not available Annapolis Maryland
I am a customer with Verizon for ten yrs. Ten yrs ago i had to go through the same situation. I was told no DSL Line was available in my area and they had to put me on a waiting list. I had to ask from a public utilities person to get involved. Only after the public utilites where i...
Entity
Categories: Internet Service Providers
55, Report:
#300354
Posted Date:
Jan 16 2008
Verizon Communications - fios - landline Verizon Horror story DSL, Landline, Fios, Verizon Communications, Bad credit New York New York
In about 05/2007 I signed up with verizon DSL and then got a home phone line. I thought is was great. Well, I figured Id get rif home the home line so, I called Verizon and told them I just wanted DSL. Well, It took several called but I thoght they fixed it. Well, They didnt. Verizo...
Entity
Categories: Corrupt Companies
56, Report:
#297734
Posted Date:
Jan 07 2008
Verizon DSL bait switch and not deliver Internet nationwide
August 2006 we decided to upgrade to DSL. . .we got a great ad in the mail $17.99 per month. So I phoned them on my Verizon land line. Sign me up I said. . .the reply was you can upgrade to high speed DSL for only a few dollars more.
HA!
So I agreed to the $21.95. . .but no. ...
Entity
Categories: Bait-and-Switch
57, Report:
#289446
Posted Date:
Dec 20 2007
Verizon DSL Incompetent, Indifferent, NOT Helpful - Total Ripoff Philadelphia, Pennsylvania, USA Pennsylvania
My DSL service hadn't worked for months. I called tech support on Thursday, 11/29/07. After going through an hour-long series of tests over the phone, I was told that they had to send a dispatch team to my home to fix the line. I made an appointment for them to come on Saturday 12/1...
Entity
Categories: Internet Service Providers
58, Report:
#292880
Posted Date:
Dec 19 2007
Verizon DSL Using hidden charges on DSL accounts, bad modem replacement, extra EULA Fredericksburg Internet, Virginia
I have a one year contract with Verizon DSL, I must use their service for the one year, or I must pay a cancellation fee (~$100).
At the beginning of the service I was forced to purchase their modem/router for $70. The sales rep tried to sell me an additional in-home service pla...
Entity
Categories: Internet Service Providers
59, Report:
#281368
Posted Date:
Nov 15 2007
Wild Blue, Hughes, Direcway, Dish Network Satellite is a scam Salisbury Maryland, Nationwide
I agree with you, satellite should be outlawed and they should be fined and sued, as should the greedy cable and dsl companies for not providing adequate coverage for larger areas. Hughes and the ilk limit you to very small download bandwith, any where from a few hundred k/b to a co...
Entity
Categories: Internet Service Providers
60, Report:
#284248
Posted Date:
Nov 12 2007
T-Mobile, T-mobile.com, T-mobile Wireless Internet Service Cost Me Over $350 for Crappy Service Purchased Online Internet
Although I was very happy with my Verizon DSL service I thought wireless internet would be the way to go. Considering I am a business women and I was a full-time student at the time I chose to get wireless internet with T-Mobile. I paid $150 for a wireless internet card that you can...
Entity
Categories: Internet Service Providers
61, Report:
#279001
Posted Date:
Oct 16 2007
Clearwire Wireless Clearwire misrepresents itself, does not state clearly upon installation there are down/upload limitations Las Vegas Nevada
(This is the initial complaint I filed with BBB)
Clearwire advertises it's broadband speeds, as a main selling point of their business/services. I signed up for the service, when a representative visited my house and signed me up.
I was NOT told at that time that there are limi...
Entity
Categories: Internet Service Providers
62, Report:
#278978
Posted Date:
Oct 16 2007
Verizon - mci - worldcom billing someone elses bill who lives in different state to me, altering billing statement to another persons name, have taped mci conversation in sealed mailed envelope, illegal collection tactics Beltsville maryland
verizon , mci, worldcom, afni, nco financial, etc-verizon-year-2000 asked my company ryder technology to verify an employee's working for me, gave me fax. sent verification had my business letterhead and business-federal ID-ssi-#
one day later verizon calls says cant find their t...
Entity
Categories: Internet Services
63, Report:
#276832
Posted Date:
Oct 03 2007
People PC Refuses to cancel my account and continues to bill my credit card. Atlanta Georgia
I attempted to enroll with PeoplePC in early May 2007 for their 30-day free trial. After twice trying to get access numbers in my area without success, I signed on to Verizon DSL service. My attempt at People PC access numbers resulted in 2 accounts being set up in my name without m...
Entity
Categories: Internet Service Providers
64, Report:
#274250
Posted Date:
Sep 12 2007
PeoplePC.com Continues to charge my bank acct $10.95 a mo. after cancellation 3 years ago! Internet
I canceled my account with PeoplePc.com in 2004. At that time, I had someone else handling my finances. Now, that I am in charge of my own finances, I can see that PeoplePC is still charging my bank account $10.95 a month. I canceled in 2004 and got Verizon DSL in place of it.
...
Entity
Categories: Internet Service Providers
65, Report:
#266294
Posted Date:
Aug 20 2007
Verizon DSL service in my area ripoff Internet
Two weeks ago, I called Verizon to order DSL service if it was available in my area. First person I spoke to checked and said it was but I would have to switch my landline phone service to Verizon. I got cut off, and called back, got a different person who also checked and said se...
Entity
Categories: Internet Service Providers
66, Report:
#267708
Posted Date:
Aug 15 2007
Verizon - New Jersey Poor Service Standards and Flawed Billing Practices Newark New Jersey
I ordered Verizon DSL several months ago at my new apartment in Avenel. I received a self-install package about a week later. When I used the self install kit to connect, I discovered there was no connection. I called the 1-800 number that was in the self install kit and was forward...
Entity
Categories: Internet Service Providers
67, Report:
#255910
Posted Date:
Jun 21 2007
Verizon DSL Taking money out of your account after being told not to Scottsburg indiana
I spoke with verizon dsl services on Monday June 18 because of a debit from my account of 37.00 (or should I say attempt debit). I did not have 37.00 in the account I had 24.13 to last us until payday which would have been fine. We have gas, we have food. I just needed to buy som...
Entity
Categories: Internet Service Providers
68, Report:
#250716
Posted Date:
Jun 08 2007
Verizon DSL & Telephone Service billed for canceled services gouged for international long distance Mission Hills California
Verizon's customer service is the worst. Expect to spend at least 10 minutes every time you try to call them trying to resolve an issue. I recently moved my home and business and got FIOS service at the new address, and I began to dread having to call Verizon for anything.
1. ...
Entity
Categories: Internet Services
69, Report:
#250699
Posted Date:
May 28 2007
Verizon DSL Verizon DSL has the worst tech support and have not did one single thing to fix that I have no internet connection Ripoff Philadelphia Pennsylvania Internet
Basically I just want to get the point of how horrible Verizon DSL tech support is and if anyone knows what I can do to fix the problem. Ive had many problems with them before mostly I have fixed them myself. Well this time my internet connection doesnt work because there is a probl...
Entity
Categories: Internet Service Providers
70, Report:
#240713
Posted Date:
Mar 26 2007
AFNI Notice For Questionable Debt Bloomington Illinois
I opened this notice today but it was sent March 15, 2007. I thought it was another credit card offer so i put it aside but something told me to open it up today insted of just throwin it away. To my surprise, it was a collection notice for a Verizon Maryland Inc. debt for $542.47 i...
Entity
Categories: Collection Agencies
71, Report:
#240052
Posted Date:
Mar 21 2007
Verizon DSL stop working for 2 weeks and do not know how long we have to wait Westford Massachusetts
I had Verizon local phone service and DSL service. On March 2nd, I placed a order to cancel local phone service and have drive loop DSL service only instead. Also I ordered IP phone service in order to take care of my phone service.
On March 7th, my local phone service stop work...
Entity
Categories: Telephone Companies
72, Report:
#231614
Posted Date:
Jan 20 2007
Vonage ripoff people by continung to charge fees, even after following procedures to cancel and now I am getting a collection notice. Ripoff Internet
I subscribed to Vonage after leaving MCI. The first day I should have receive service I did not have any telephone or interne service when I returned home from work. I called Verizon DSL, my internet provider. They informed me that I needed to restore my Verion phone service in o...
Entity
Categories: Telephone Companies
73, Report:
#205213
Posted Date:
Aug 21 2006
Verizon, Verizon DSL, ripoff, horrible customer service, rude people, tries to take you for more money than you owe Nationwide
Verizon is the worst comapny ever. They will try to take you for all of your money. After having service with them for a few months U finally realized that I had over paid them and that they were ripping me off.
If any one is considering going with verizon they should think t...
Entity
Categories: Internet Services
74, Report:
#185286
Posted Date:
Apr 06 2006
Verizon Yahoo ripoff Lafayette Indiana
In November of 2005 I ordered verizon dsl service. The service is supposed to include Yahoo services (instant message, e-mail, pop-up blocker, virus/spyware protection etc.) for free. In December of 2005 verizon shut off the dsl signal and cancelled my verizon/yahoo account due to n...
Entity
Categories: Internet
75, Report:
#171558
Posted Date:
Feb 27 2006
Verizon DSL ripoff Torrance California
I have been a loyal customer of Verizon for many years. I've had their DSL service for quite a few of those years. My husband and I decided to try the Vonage phone system. We stayed on the DSL plan we were on. However, we began to experience dropped calls. Our web pages were load...
Entity
Categories: Internet Service Providers