51, Report:
#366990
Posted Date:
Aug 26 2008
Vonage Telephone Company Refuse to close my account and keeps charging my credit card Internet
I have been trying for a little over a year now to close my account with Vonage Phone service. The first time that I tried to close my account they told me that I had to pay a fee of 150.00 and I asked them why. They said that I had to buy out my time. When I explained to them that...
Entity
Vonage Telephone Company
Categories: Telephone Companies
52, Report:
#357674
Posted Date:
Jul 31 2008
Vonage Phone Company Tricks You Into Contract Through Lease Of Their Vonage Box, Charges Extra For Using Their Vonage Equipment, Huge Cancellation Fees WOODLAND HILLS, CALIFORNIA NEW JERSEY
When I signed up for Vonage phone service I spoke with one of their customer service reps over the phone who assured me that I would not be locked into a contract and that I could cancel my service anytime without penalties.
I made it clear that I did not want to be locked into a...
Entity
Vonage Phone Company
Categories: Telephone Companies
53, Report:
#354012
Posted Date:
Jul 22 2008
Vonage Phone Company Charging $118 without service... Crazy! Wolingbrook Illinois
It is so sad to have been abused in the country like USA where our democracy and legal right is said to be the best in the world. I have been using At&t phone service for the last 2 years now and vonage coustemer service agent contacted me a month ago with a price 0f $9 a month for ...
Entity
Vonage
Categories: Criminal Justice System
54, Report:
#351829
Posted Date:
Jul 16 2008
Vonage gave my Vonage number away without notice, kept billing, charged me to cancel Internet
I bought a Linksys router with Vonage phone ports at Best Buy for $115 with option for rebate if I signed with Vonage. I signed with Vonage but on a month-to-month basis, and I did not send in the rebate form for the router. I had fairly good phone service, but had issues with the r...
Entity
Vonage
Categories: Telephone Companies
55, Report:
#338589
Posted Date:
Jun 09 2008
VONAGE PHONE SERVICE I wanted to cancel service,took over 45 min.to get RON to shut up and do this INTERNET
Had Vonage for 8 m0.Every time internet went down so did phones. Also they were charging me more than I was told. Also had isues with 911 service. I was charged $169.57 to get gid of this crap service. Tell everyone you can to stay away from this UNSERVICE phone company. What A RI...
Entity
VONAGE PHONE SERVICE
Categories: Bait-and-Switch
56, Report:
#337316
Posted Date:
Jun 05 2008
Vonage Fraudlent billing Holmdell New Jersey
I canceled my Vonage phone account 08/07 and Vonage continued to billing my card for an additional year. I called Vonage who told me the maximum they would refund is $30.59 of a more than $367.08 over charge. I called the billing office who informed me that they can not credit my ...
Entity
Vonage
Categories: Internet Fraud
57, Report:
#336956
Posted Date:
Jun 04 2008
Vonage Phone Company Beware of Vonage Holmdel New Jersey
I got a Vonage phone in 2/2008. I was not told that it would be a monthly trial period. I thought that if you signed up it was just like any other phone. Well I had lots of problems with the service. No one could ever hear me. The service was so choppy and I was trying to work from ...
Entity
Vonage Phone Company
Categories: Telephone Companies
58, Report:
#332351
Posted Date:
May 14 2008
Vonage, VONAGE RIPPED ME OFF Internet
Hello everybody, I'm writing because of Vonage phone
service. I really just wanted to let everyone know
what kind of business Vonage is and how horrible their costumer service really is. I would greatly appreciate it if everyone would pass this on so everyone will know.
I d...
Entity
Vonage
Categories: Telephones
59, Report:
#331795
Posted Date:
May 10 2008
Suncoast Vacations, Suncoast LLC, Travel Services USA, United Vacation Network, United Vacation Netw Their reel contact information Clearwater Florida
There is a scam that has entered into your area the groups name they are using there is World Vacations also known as Sun Travel, Sun coast Travel, Global Access, United Vacations or UVN. They send out a postcard telling people that they have been selected to receive a free trip for...
Entity
Suncoast Vacations, Suncoast LLC, Travel Services USA, United Vacation Network, United Vacation Netw
Categories: Travel Services
60, Report:
#326703
Posted Date:
Apr 17 2008
Vonage Phone Company I called to cancel service they told me they have a right to charge my checking even if i don't use the phone service anymore and that was the ceo of the company who told me this and since the been charging me since july of 2007 so now i had to close my checking account so they won't keep taking money from me! Internet
I called to cancel service they told me they have a right to charge my checking even if i don't use the phone service anymore and that was the ceo of the company who told me this and since the been charging me since july of 2007 so now i had to close my checking account so they won'...
Entity
Vonage Phone Company
Categories: Telephone Companies
61, Report:
#323230
Posted Date:
Apr 03 2008
Vonage Didn't deliver phone service promised, promised correction w/o charge, then charged anyway, refused to refund, offered 2 months free to make up. Holmdel New Jersey
I signed up with Vonage for unlimited phone calls (made and recieved) for $24.99 per month (plus taxes, etc, of course). I was provided a phone number (by area code and prefix) assigned to a city in the local area that I can call and be called from without charge.
Within a week ...
Entity
Vonage
Categories: Telephone Companies
62, Report:
#318798
Posted Date:
Mar 18 2008
Vonage Phone Service Vonage Customer Service (NOT) Internet
We have had Vonage phone service (I say service sparingly) and have had consistent billing and service issues with this company.
As many have found, when you call their so called customer service line you get people who, instead of resolving your issues, they create more. They s...
Entity
Vonage Phone Service
Categories: Voicemail Services
63, Report:
#315554
Posted Date:
Mar 07 2008
VONAGE Vonage Is A Ripoff Holmdel New Jersey
Folks, I write to you guys today to express my nightmare with Vonage phone service. I have been with Vonage since 2005 on a mini plan paying $14.99 a month. Rarely use it, except to make international calls.
When I do use the Vonage line, the digitized packets (calls) are droppin...
Entity
VONAGE
Categories: Bait-and-Switch
64, Report:
#312917
Posted Date:
Feb 28 2008
Verizon FIOS Don't Get Verizon FIOS it is terrible very poor service they cheated me and lied to me New York New York
I have phoned , I have written this company is insulated against any and all attempts to have meaningful contacts to resolve any issues. If you have Time Warner Cable or Cablevison or DirectTV or Dish Network... KEEP IT you are better off... I have tried all by Dish Network but a ...
Entity
Verizon FIOS
Categories: Cable TV
65, Report:
#308277
Posted Date:
Feb 28 2008
Vonage REFUSES TO CANCEL MY ACCOUNT Adrian, employee # 010071, refused to cancel my account without me agreeing to $45 CANCELLATION FEE. I never agreed to this fee and refused and I want out! INTERNET
Vonage phone # was 646-415-8487. After 15 minutes on hold, a customer service rep came on and gave me a very hard time. He kept insisting my request to cancel was not valid because he could not find my account in his system. I asked for a supervisor, and he said the supervisor would...
Entity
Vonage
Categories: Telephone Companies
66, Report:
#308979
Posted Date:
Feb 15 2008
United Relocation Charged too much than their estimated quote ATlanta Georgia
I went to the website www.move.com for a moving quote from Fremont,CA to ALpharetta, GA. I quoted for one bed room apartment, without sofa set.
Like one King size bed , Dining table, 27''inch TV and like 20 big boxes. I honestly don't know hoe much cubic feet this will occupy.
...
Entity
United Relocation
Categories: Moving & Storage
67, Report:
#306177
Posted Date:
Feb 05 2008
Vonage Company Of Scammers New Jersey Holmdel Nationwide
On December 14, 2007, I signed up for Vonage phone service. Before I even committed to Vonage, I inquired on information about compatibility. I was told that Vonage would be a good option for my family and I. After receiving the Vonage device, I learned very quickly that the service...
Entity
Vonage
Categories: Telephone Companies
68, Report:
#301875
Posted Date:
Jan 20 2008
Vonage Phone Service it took months to be able to cancel, put on hold for hours, foreign speaking agents Jersey City New Jersey
In May of 2007 I I ordered a vonage phone system for use on the internet. There was no caveat or warning the service would not work on a satellite internet system. I have Wild Blue satellite service and after installing the Vonage equipment I attempted to call several friends. In ...
Entity
Vonage Phone Service
Categories: Telephone Companies
69, Report:
#298245
Posted Date:
Jan 09 2008
DRI*SWREG unauthorized charges on Visa Prairie Minnesota *EDitor's Suggestions on how to get your money back into your bank account!
This company made two unauthorized charges on my Visa account. How did they get my credit information? The unauthorized charges came immediately after I signed up with Vonage Phone System. Coincidence?
Hardly bathwater
Jamul, CaliforniaU.S.A.
EDitor's Suggestions on how ...
Entity
DRI*SWREG
Categories: Credit Card Fraud
70, Report:
#295720
Posted Date:
Dec 30 2007
Vonage Phone Service is stealing our money Nationwide
We signed up with vonage in hopes of saving money instead they ended up costing us $200.00, We have bank fees from over drafts from them and lost our atm cards, we had to close our bank acct. and open a new one to protect us from them stealing our money. They told us they worked wi...
Entity
Vonage Phone Service
Categories: Telephones
71, Report:
#287770
Posted Date:
Nov 29 2007
Circuit City Not ready to Honor Weekly Circular Printed Ad, Manager thinks fine prints are not part of Ad SUNNYVALE, CA-94087-3227, 408-720-1043SUNNYVALE, CA-, 408-720-1043SUNNYVALE, CA-, 408-SUNNYVALE, CA-, -SUNNYVALE California
I have complaint about the behavior and not honoring advertised sales of store Manager of Circuit City on 111 E EL CAMINO REAL SUNNYVALE, CA-94087-3227, 408-720-1043
I saw a deal on line in the Weekly Ad (release Nov 25 weekend) about the Vonage Phone and 1 year Service Agreement...
Entity
Circuit City
Categories: Audio & Electronic Retail Stores
72, Report:
#285357
Posted Date:
Nov 19 2007
Vonage Phone Company Disabled Husband Vonage is charging for Services that was never used Lakewood New Jersey Internet
I have a disabled husband and we live on a fixed income.We have medical life line hooked up to our phone.Was on internet and signed up with Vonage, who advertises a month free of service for $24.99 with a 60 day money back guarantee. Signed up for service on 10/13/07. Vonage obly ha...
Entity
Vonage Phone Company
Categories: Telephone Companies
73, Report:
#188609
Posted Date:
Oct 22 2007
Voicemail Direct USA ripoff Plantation Florida
I was reviewing my home Verizon phone bill and noticed a charge for Vmail Direct in the amount of $14.95. My wife had already paid the bill so she contacted Verizon who directed her to Voicemail Direct. They said that we had ordered the service online but they would reverse the ch...
Entity
Voicemail Direct USA
Categories: Voicemail Services
74, Report:
#279450
Posted Date:
Oct 18 2007
Vonage Unfair fees, Business practices, Won't even allow you to pay your own account. Holmdel New Jersey
We had Vonage phone service from Jan 18th to July 18th. We are still trying to get our account resolved 3 months later.
To summarize, We started unlimited phone service on Jan. 18th. The phone was unreliable and would drop calls, or the call would have a digital delay a...
Entity
Vonage
Categories: Telephone Companies
75, Report:
#265317
Posted Date:
Aug 05 2007
Vonage Phone Company Fraud & they rip us off when equipment does not work w/our pc as we can not get DSL and I had to the girl @ the time but she said it was okay..says they would not return our money and now they are trying to steal more money from us. never had service with them, would not work.. Lakewood New Jersey
When I called to get this service (Vonage) I was asked if I had internet service and I said yes, but also told the girl (customer serv) that I did not have DSL because she said something about another moden and I kept telling her I do not have DSL and she said that was okay and told...
Entity
Vonage Phone Company
Categories: Telephone Companies