126, Report:
#350857
Posted Date:
Jul 14 2008
First American Home Buyers Protection BUYER BEWARE!!!!complete ripoff and scam artists Van Guys Texas
Where should I start? Well lets start with the fact that I've had no A/C for 2 months and it is 95 degrees in my house. Also I have two small children. My story is the same as most, this company is full of broken promises, lies, and absolute BS. Every time you call it takes at l...
Entity
First American Home Buyers Protection
Categories: Miscellaneous Companies
127, Report:
#350467
Posted Date:
Jul 13 2008
First American Home Mortgage, First American Home Buyers Protection Corporation Broken AC - No Customer Service - 13 Days and counting Santa Rosa California
Sunday, June 30th, my AC stopped blowing out cold air. We called the First American Home Buyers Protection Corporation to file a claim and have the AC fixed. No one returned our call. The following day, we called and got confirmation that Glatfelter & Sons would come out and serv...
Entity
First American Home Buyers Protection Corporation
Categories: BBB Better Business Bureau
128, Report:
#348472
Posted Date:
Jul 08 2008
First American Home Buyers Protection first American drops the ball again...and could care less! Van Nuys California
This is the second time in 2 months that First American has not provided any kind of service. I don't know how they are still in business with the way they handle their customers.
First time I had to call and our AC unit was not working. We told them it was an emergency as we wer...
Entity
First American Home Buyers Protection
Categories: Home Warranty Companies
129, Report:
#344616
Posted Date:
Jun 26 2008
First American Home Buyers Protection First American Home Buyers is a scam 1 month in over 90 Degree temperatures and still no AC Van Nuys California
I have been dealing with this company for over 1 month and I still do not have working air conditioning in my condo. I live in a loft (heat rises) so on extremely lot days, it is hotter in my home. On 05/28/08, First American had a local heating and cooling company come out to dia...
Entity
First American Home Buyers Protection
Categories: Home Warranty Companies
130, Report:
#344473
Posted Date:
Jun 26 2008
First American Home Buyers Protection Corporation Send shoddy repair people who just tell you it isn't covered NO MATTER WHAT the issue. They won't tell you its not covered on the phone because they want the deductible. Happens TIME AND TIME AGAIN Van Nuys California
This company is a joke. They would not fix our stove because the burners were not the original burners therefore it was not their fault it wasn't working.. (what kind of excuse is that?) They wouldn't fix the flickering lights because they were not completely out...(they did flick...
Entity
First American Home Buyers Protection Corporation
Categories: Appliances
131, Report:
#342892
Posted Date:
Jun 22 2008
First American Home Warranty Company Inc First American Home Buyers Protection Corporation Total Ripoff, They'll take your monthly fee, but will do NOTHING to help you. Worse than FEMA for quick response Van Nuys California
Ok, where to start: I have always paid my monthly fee of $60 for this company, thinking they'd be there when I need some home warranty problems. Well, about a month ago, I really needed them (I still do, meaning that they still have not solved the problem). We noticed water dripping...
Entity
First American Home Buyers Protection Corporation
Categories: Warranty Companies
132, Report:
#341570
Posted Date:
Jun 18 2008
First American Home Protection Corporation Non-service I have owned the home 2 weeks and made no claim whatsoever, yet they are billing me for a previous claim Santa Rosa California
We have owned our home for less than two weeks, yet First American Home Buyers Protection Corporation is billing us for a claim from months before. I thought a simple phone call would fix set things straight. Well on my first call, I was hung up on. On my second call, I was told ...
Entity
First American Home Protection Corporation
Categories: Home Warranty Companies
133, Report:
#336555
Posted Date:
Jun 03 2008
First American Home Buyers Protection - They Are Trouble!! Failed to pay a claim from January 2008. That is just the start! Van Nuys California
We have had quite the experience with First Amercian!! We have had problems in the past with service, but this is the worst so far. Just for background of the problem, we started having issues with our furnace sometime in the third week of January 2008. We notice that the furnace...
Entity
First American Home Buyers Protection
Categories: Customer
134, Report:
#333617
Posted Date:
May 20 2008
First American Home Buyers Protection This is what you can do Van Nuys California
The best thing you can do is to file a report with the BBB and get that BBB rating down to where it needs to be.
Here is my complaint:
Since first dealing with them I have fixed y ow water heater (after three plumbers and two electricians could not find the problem) and of cour...
Entity
First American Home Buyers Protection
Categories: BBB Better Business Bureau
135, Report:
#333480
Posted Date:
May 19 2008
First American Home Buyers Protection Corporation Non service, non responsive, non caring, liars, and thieves. Van Nuys California
This company increases the premiums annually while giving less or no service. I have had several instances where I had called the company to verify that my problem would be covered, but when the technician arrived he would say that the insurance would not cover my problem and would ...
Entity
First American Home Buyers Protection Corporation
Categories: Miscellaneous Companies
136, Report:
#330104
Posted Date:
May 02 2008
First American Home Buyers Protection Corporation Never ever sign up for home warranty with this company unless you want Mental stress and have too much time to keep calling them 50 times for an issue. Everyone from supervisors to customer service reps lie about calling back and you end up being on the phone forever trying to reach them. Van Nuys California
I had issues in past with my water Heater and dishwasher and I had to call them literally 20 times to get it taken care of and it took them over a month to get it fixed. Now the compressor on my refrigerator doesn't work I called them 2 months ago 5 times before they got the mechani...
Entity
First American Home Buyers Protection Corporation
Categories: Warranty Companies
137, Report:
#317294
Posted Date:
Mar 12 2008
First American Home Buyers Protection Plan As a past employee, I saw what the company did to the people it was supposed to help. Odessa, Tx : Van Nuys, Ca Texas
I worked for FAHBPP for a short while. I left because I could not stomach what this company was doing. The home owner pays a premium with promise of service and gets ripped off at every turn. The company hires the cheapest (read: least compa tent) contractors to do the work and us...
Entity
First American Home Buyers Protection Plan
Categories: Corrupt Companies
138, Report:
#314790
Posted Date:
Mar 05 2008
First American Home Buyers Protection You get nothing for your money! Van Nuys California
Save your hard earned money and DON'T sign up with this company! We've had 2 plumbing problems come up in the last 3 years and had nothing but problems and inconvenience related to the crummy plumbing companies we came in contact with. The 1st time I had to call for a plumber was ...
Entity
First American Home Buyers Protection
Categories: Warranty Companies
139, Report:
#310171
Posted Date:
Feb 26 2008
First American Home Buyers Protection Corporation CONSUMER ALERT!~ THIS COMPANY IS A SCAM!!! Van Nuys California
We have been a member for 11 months and have called them for service to our toilet, refrigerator, microwave and bathroom sink. We have been told each and every time that the the particular things that were broken on these items were NOT COVERED. They were rude and made it very cle...
Entity
First American Home Buyers Protection Corporation
Categories: Appliances
140, Report:
#307160
Posted Date:
Feb 08 2008
First American Home Buyers Protection Corporation This company is a rip off!! Van Nuys California
I took this protection out on my appliances so that I would be able to have them fixed. A friend of mine told me that they were a great company to have so I signed up with them. My dishwasher went out and I called them, they sent appliances repair man out and I was told that the m...
Entity
First American Home Buyers Protection Corporation
Categories: Warranty Companies
141, Report:
#301172
Posted Date:
Jan 18 2008
First American Home Buyer Protection Corporation Make up all reasons not to pay for fix Van Nuys California
This is regarding a plumbing leak that I request
service from first american home buyers protection
to cover, but can not get it resolved.
Around december 15th (I can not remember exact
date), I found water on garage floor while my wife
is using the sink in laundry room....
Entity
First American Home Buyer Protection Corporation
Categories: Home Warranty Companies
142, Report:
#300996
Posted Date:
Jan 17 2008
First American Home Buyers Protection Corp. A different problem every time I call Internet
Every time I call First American Home Buyers Protection Corp., I get a different run around. This time they are claiming a vent required for my heating system is not covered under the warranty. The contractor went to bat for me and said it is an integral part of the system, but AH...
Entity
First American Home Buyers Protection Corp.
Categories: Home Warranty Companies
143, Report:
#297677
Posted Date:
Jan 07 2008
First American Home Buyers Protection Leaves me without A/C for weeks in the summer now weeks w/o heat Atlanta Georgia
With rare exception, every time something has to be fixed or looked at this company can't even find their own contractors.
1 They lost their contractor for multiple weeks when my whole house fan went out, then finally just had to send a new one out because they never did get ah...
Entity
First American Home Buyers Protection
Categories: Home Warranty Companies
144, Report:
#291649
Posted Date:
Dec 17 2007
First American Home Buyers Protection 37 degrees out - 2 weeks with no heat and they won't call back! Van Nuys California
My furnace has been deemed inoperable by the tech that First American sent. San Diego Gas & Electric has red tagged it because of large cracks. It is 37 degrees at night and for two weeks I have called and put 4 messages on the FA web-site pleading with them to call me and fix my fu...
Entity
First American Home Buyers Protection
Categories: Warranty Companies
145, Report:
#289378
Posted Date:
Dec 06 2007
First American Home Buyers Protection Pathetic customer service, exclude everything, pay for almost nothing Van Nuys California
First American Home Buyers Protection is a total ripoff and a scam. I bought a 20 year old house and paid for a home warranty with them. Both of my furnaces were acting up so I placed a claim. They dispatched a rinky dink hvac company who said my furnace needed to be cleaned and mai...
Entity
First American Home Buyers Protection
Categories: Home Warranty Companies
146, Report:
#283346
Posted Date:
Nov 06 2007
First American/First American Home Warranties/FirstFirst American/First American Home Warranties/First American Home Buyers Protection Home Warranty/Insurance and Home Warranty/Mortgage Services Van Nuys California
The Company says:
1. As a subsidiary of First American Corporation, we have the financial strength to protect our customers.
2. We offer comprehensive coverage on all standard systems and appliances.
3. We have no size or age limitations on systems and appliances.
4. We have...
Entity
First American/First American Home Warranties/First American Home Buyers Protection
Categories: BBB Better Business Bureau
147, Report:
#283291
Posted Date:
Nov 06 2007
First American Home Warranty First American First American Home Buyers Protection Corporation dropping the ball and poor customer service Austell Van Nuys California
contacted First American on 10/25/07 concerning busted water heater . Tech came out on 10/27/07, tech did not fax the report until 10/28/07 , FA rep caontacted me on 10/29/07 to authorize additional charges before they would order a new W.H. ordered W.H. on 10/30/07 told it may tak...
Entity
First American Home Buyers Protection Corporation
Categories: Home Warranty Companies
148, Report:
#276974
Posted Date:
Oct 04 2007
First American Home Buyers Protection Corporation First American Home Buyers is Last Van Nuys California
Every negative comment about this company is true. I have been without an oven for almost a month and finally gave up and now I'm going to wait to see if they'll pay for the part that was supposed to be installed.
The technicians they send are the worst. The holding time to ...
Entity
First American Home Buyers Protection Corporation
Categories: Corrupt Companies
149, Report:
#275202
Posted Date:
Sep 18 2007
First American Home Buyers Protection Company Attrocious Non existent customer service Extremely long hold times Unreturned Telephone Calls Sub Standard Response Contractors Van Nuys California
I can only agree with all the reports previously filed with regard to First American Home Buyers Protection Corporation. I have experienced all the behavior patterns mentioned. We have been without AC since August 6, 2007. Living in Tempe,AZ during that time we have had an average ...
Entity
First American Home Buyers Protection Company
Categories: Home Warranty Companies
150, Report:
#271723
Posted Date:
Sep 01 2007
First American Home Buyers Protection, Home Warranty Company Beware: First American wants your premium, not your claims! This insurance is a bad joke. Van Nuys California
First of all I would like to mention that I'm the owner of an interior design company and that I deal with general and specialized contractors, handymen and other service providers on an everyday basis. With the purchase of my private residence came a home warranty plan by First Ame...
Entity
First American Home Buyers Protection
Categories: Home Warranty Companies