1, Report:
#1495692
Posted Date:
May 27 2020
A&E Factory Services A subsidiary of Sears Home Services Charged $300 for repair that did not fix my washer, it was as dead when tech left as when he arrived. Hoffman Estates Illinois
My 4 yr old washer stopped working. I contacted A&E Factory Services because they had serviced my machine a yr before just days before my extended warranty expired. I was very surprised to get a same day appointment.
The tech arrived, I explained what happened. The tech took out h...
Entity
A&E Factory Services
Categories: Appliance Repair
2, Report:
#1107932
Posted Date:
Jun 03 2014
A & E Factory Services A & E Factory Services This company is a huge rip -off been waiting for s simple microwave door to be fixed siunce August its now November and nothing Raleigh North Carolina
A&E has to be one of the most unprofessional un reliable companies I have ever worked with in my life. My husband & I contacted them in August to fix the microwave door. We had to pay up front for them to even come out to perform the repair. Well we had numerous tech's...
Entity
A & E Factory Services
Categories: Warranty Companies
3, Report:
#1049104
Posted Date:
May 07 2013
A&E factory services misrepresented services and are thieves lakewood New Jersey
I called for service on my LG dryer.. i explained that i need the exhaust to the outside inspected as I felt it was either clogged or crimped (installed in small drawer frame area) the person I spoke to made an appt for someone to come out and gave me a 3 hour window, never me...
Entity
A&E factory services
Categories: Appliances
4, Report:
#774798
Posted Date:
Sep 09 2011
A&E Factory Services Incompetent San Francisco, California
After waiting a week for our first appt, we have had an additional 3 service calls in the past 2 and a half weeks; had 3 parts installed and A&E Repair Service has still been unable to repair our Whirlpool Cambrio washer. We have already invested $250 with this group to fix our ...
Entity
A&E Factory Services
Categories: Home Improvements
5, Report:
#418119
Posted Date:
Jan 30 2009
Sears, Sears Holding Co., Sears Repair Service, A&E Factory Services Missing Sticker voids Warranty King Of Prussia Pennsylvania
Two nights ago, January 28, 2009, I received a phone call telling me the one year warranty was expiring on the Whirlpool washing machine purchased on February 7, 2008. The lady offered to sell me an extended service contract.
I said Oh, that's great! The machine is under warran...
Entity
Sears, Sears Holdings, A&E Factory Services
Categories: Appliances
6, Report:
#411467
Posted Date:
Jan 13 2009
Builders Fence Company Shoddy Materials and deceptive advertising Aldie Virginia
Builders Fence Co of Aldie, VA uses cheap, pine fence boards and not the oak boards needed in the humid, NOVA area. The company also does not do any type of 'small job' and will claim that you are out of their service area (although its website says Northern Virginia). Now to test...
Entity
Builders Fence Company
Categories: Builders & Contractors
7, Report:
#390524
Posted Date:
Dec 08 2008
A & E Factory Services charged almost double for diagnostic service Round Rock Texas
When I called A&E to arrange a service call, I was told very clearly that the diagnostic fee to determine why my dryer isn't working would be $75 ONLY. No other taxes or fees would be charged, unless I wanted a repair. A & E's number is 800-905-9505 in case anyone would like to conf...
Entity
A & E Factory Services
Categories: Appliances
8, Report:
#343496
Posted Date:
Jun 24 2008
A & E Factory Services WORST LITTLE REPAIR SERVICE IN BAMA! Huntsville Alabama Nationwide
This company is the worst outfit I have ever been affilitated with. And when I go buy my new washing machine, I will make good and sure this company will not be involved in any way. I have read other reports and am so glad they werent picking on us! I am not done w/ this I have cont...
Entity
A & E Factory Services
Categories: Employees
9, Report:
#324885
Posted Date:
Apr 09 2008
A & E Factory Services Very expensive but no repair Round Rock Texas
After spending $266.70 and more than half a day, I still have a dryer that does not work and a microwave that works intermittantly. The Technician for the dryer claimed he fixed a loose wire. However, the same afternoon I tried to dry a load of clothes and it got half-way dried and ...
Entity
A & E Factory Services
Categories: Appliances
10, Report:
#318259
Posted Date:
Mar 16 2008
A&E Factory Services, NO CUSTOMER Service Houston Texas
On Saturday, March 8, 2008 I made a call to A & E Services to repair my Maytag Dryer. I was told I would be charged a $59.00 fee just for sending out a repair man and that they could only come next Saturday, March 15 between the hours of 8 & 12. I accepted this regretfully as I was ...
Entity
A&E Factory Services
Categories: Appliances
11, Report:
#288537
Posted Date:
Dec 03 2007
Sears, A & E Factory Services No show appointment, false statements, unprofessional Internet, NationWide
I had waited for an appointment to fix my Maytag Dishwasher for nearly one month. The appointment was set for December 1, 2007 in the morning.
I received an automated phone message on Friday that informed me that the appointment was changed to December 1, at 5pm. There was no...
Entity
Sears, A & E Factory Services
Categories: Department & Outlet Stores