1, Report:
#386494
Posted Date:
Oct 31 2008
AOL, American Online Cancelled twice and they charged my card for months! then refused to give refund and blocked my phone number! Cookeville Tennessee
About three years ago I signed up for AOL internet services to try them with the thirty day trial period. I cancelled before the thirty days was up because I went to another provider. I faxed in what I thought was all of my information and they sent a mailed request for more infor...
Entity
Categories: Internet Service Providers
2, Report:
#355281
Posted Date:
Jul 25 2008
AOL - American Online I paid for a free service for 3.5 years Dulles Virginia
3.5 years ago I purchased an email account from AOL. I cancelled it today because I could never use the service. It was just too slow.
When cancelling I learned that the email account was free. What?? I asked...If the email account was free, what did I pay 650.00 for?
Answe...
Entity
Categories: Sales People
3, Report:
#336658
Posted Date:
Jun 03 2008
AOL AMERICAN ONLINE AOL DID NOT CANCEL MY ACCOUNT AND WILL NOT REFUND DULLES Virginia
My wife and I are a American couple living in Germany, we have been here since Oct 2003, On 12 August 2005 we contacted AOL to cancel our account since we have a hard time acessing and using the account here, and wanted it closed, it was being billed thru a secondary account we have...
Entity
Categories: Internet Fraud
4, Report:
#151067
Posted Date:
Jul 24 2005
AOL American Online overcharge for years Internet
Hello, I have a long story about AOL charging. My brother and I were living in NYC before, and we both had AOL to use internet. My brother canceled AOL and left NY 4years ago. And I canceled AOL and left NY 2 and half years ago. (We both canceled on the phone from same address) But ...
Entity
Categories: Internet Service Providers
5, Report:
#136503
Posted Date:
Mar 27 2005
AOL, CREDIT ALERT, PrivacyGuard, Online Services, TLG Great Fun American Online, Trilegiant, Cedant ripoff fraudulent billing unauthorized credit card card charges organized crime Dulles Virginia
I had a problem with AOL back in 2001. On 11/23/01 a charge for 23.90 appeared on my credit card for online service that I did not order. I called immediately and had the account canceled and checked that the charge did not reappear in the next month; it did not.
However, t...
Entity
Categories: Internet Services
6, Report:
#136156
Posted Date:
Mar 23 2005
American Online AOL ripoff, false contact information on contract, fradulent billing Ogden Utah
I have not had any services with america online in over 4 to 5 months. I have called several times in regards to technical difficulties with logging onto my account. Each time that I phoned them, I was told that, We are updating our system so please give it about 25 to 30 minutes ...
Entity
Categories: Internet Service Providers
7, Report:
#116676
Posted Date:
Nov 08 2004
Video Professor, Inc. from AOL American OnLine charged me for an item that I have yet to receive. Rip-off! Denver Colorado
When I signed up for the internet through AOL they offered me a too good to be true deal. They stated that we could receive a free digital camera from Video Professor for only $1.00 all we had to do was review 3 tutorial discs from them and if we didn't want the discs they would ta...
Entity
Categories: Software
8, Report:
#107314
Posted Date:
Sep 07 2004
AOL - American Online Ripoff dishonest fradulent billing Nationwide
I had bought a new computer from Dell and they gave me a free 6 month membership with aol. After the 6 months was up I called to canceal I am not a huge fan of AOL internet service. I get a hold of one operator that says well I will give you one more month and If I choose I can get ...
Entity
Categories: Internet Service Providers
9, Report:
#88945
Posted Date:
Apr 26 2004
Aol American Online ripoff scam Internet
Aol is a ripoff, i found a dsl modem outside my home buried in a snow bank sent dsl modem back i did not order and still took my money, charging me for 60 day free trial cancelled before it was up ,cant get them out of my life like millions of others they are scamming.
William
...
Entity
Categories: Internet Services
10, Report:
#76579
Posted Date:
Jan 09 2004
AOL - American Online RIP-OFF Fraudulent charges Lousy customer service STAY AWAY and use their free CD as a frisbee Naples Florida Internet
After trying their service for a few days without any luck and multiple lengthy calls to their technical support (joke, no support there), I cancelled the service through their customer service dept(another joke, no service there) after many long waiting periods finally got a cancel...
Entity
Categories: Internet Services
11, Report:
#57395
Posted Date:
May 18 2003
AOL, American Online, bad service, and bad attribute, please don't trust it Nationwide Internet
I buy the dell notebook with free six month AOL service, the six months will be due next monday. Last week, I call AOL toll-free 1-800-827-6364, and want to cancel this AOL service. But I am told that I can have two Service Awards. Tell the truth, I don't know what Service Award mea...
Entity
Categories: Internet Services
12, Report:
#56128
Posted Date:
May 08 2003
AOL, American Online dishonest billing, fraudulent billing, rude customer service rep, horrible service Internet
Watch out for the free service. I tried to cancel my account numerous times and after the 30 minute sales pitch I gave in to continue getting my 'free' service. Then my account started to get charged. I called to figure out why and the representitive that I spoke with yelled at me a...
Entity
Categories: Internet Services
13, Report:
#49280
Posted Date:
Mar 15 2003
American Online false charges on my credit card, ripoff liars.. filed a fraud report.. my bank credited my account immediately Internet
Having purchased a new computer, brought it home and turned it on.. the first thing I did was uninstall undesireable (sp?) programs/applications.. Already knowing the shoddy reputation of AOL, they were the first to go..
Fast forward 4 months and I notice a charge from AOL for ab...
Entity
Categories: Internet Services
14, Report:
#33829
Posted Date:
Oct 30 2002
AOL American Online ripoff consumer rip-off fraud Maclean Virginia
AOL also continued billing me unknowlingly for six months due to auto credit card deductions. This was despite my telling them that I wanted to cancel and their confirming that they would cancel me.
Then, they didn't want to give me the refund but I insisted after an hour of pho...
Entity
Categories: Internet Services
15, Report:
#24955
Posted Date:
Jul 30 2002
AOL American Online ripoff, dishonest, and no reply dishonest ripoffs Internet Internet
I wanted to discontinue AOL, so I call and they asked me to give them another chance and that they would give me two months free service. However, they still deducted the two months service from my bank account.
Another problem I had was that they told me they'd send me billing i...
Entity
Categories: Internet Services
16, Report:
#23303
Posted Date:
Jun 24 2002
American Online AKA AOL is a ripoff, they scammed me after offering 2 months free net service. Internet, Worldwide
My mother wanted internet service on our home computer so I decided to pop the 45 day free trail CD in & give it a shot. Everything went ok. We signed up & went online. Used it a good bit for all of a week or two but the service was so slow (the pc was an older one) that we decided ...
Entity
Categories: Internet Services
17, Report:
#21070
Posted Date:
May 18 2002
aol american online aol ripoff cancel fee Internet
ST Louis ripoff.
I cancled aol over one year ago, and now they billed my checking account for $99.00 cancel fee. I was not told that if i went to another internet service that they would bill me for $99.00 for canceling their service.
mary
fenton, Missouri
Entity
Categories: Internet Services
18, Report:
#12594
Posted Date:
Jan 28 2002
AOL IS A BIG RIP-OFF
In last year 2001, I was ripped off by AOL also. They were taking money out of my checkings account for a service I didn't order. My internet service was free because it came free with my computer for 1-year. When I first noticed they were debiting my checkings account and contac...
Entity
Categories: Internet Services