2, Report:
#1499749
Posted Date:
Sep 12 2020
Best Buy Online Appliance Best Buy Best Buy Online Appliance Horrible Customer Service
I purchased a new washer and dryer from Best Buy and you would not believe what we went through to get it installed.
45 days ago we visited a store in Cary, NC during covid. We were stopped at the front and the lady said she would check us in. The computers were having issues...
Entity
Best Buy Online Appliance
Categories: Appliances
3, Report:
#1470752
Posted Date:
Jan 04 2019
Best Buy SCAM ALERT In fact, the CEO is looking for another job. Best Buy Online Sales SCAM ALERT
We olaced an order for a computer on Dec. 22. They promised delivery on Dec. 26. We sat here all day waiting. It never came. The big shock is calling their support line. It’s a call center in Vietnam or somewhere. They would not promise delivery and t...
Entity
Best Buy
Categories: Computer Dealers
4, Report:
#1354797
Posted Date:
Feb 08 2017
Best Buy Best Buy CoBest Buy Co, INC Fraud in online purchases Internet
Do not order From Best Buy online. They sell products they don't have. The show they've shipped the items, then do not give the item to the carrier. They promise 2 day shipping on large purchases, then send them by ground.
Now my purchase will not arrive before I leave the c...
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
5, Report:
#1330184
Posted Date:
Sep 26 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1330184-usqlzg-sugspiiyeg.png)
Best Buy Hiring Practices Discriminatory - Rampant Age Discrimination Columbus Georgia
I knew I was in trouble when the Best Buy online job app was fishing with questions that would reveal my age. Required fields make it impossible to pass over those questions and if you put in false information you can be fired.Best Buy only agreed to interview me to fill out the sta...
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
6, Report:
#1086895
Posted Date:
Sep 24 2013
Best Buy Phone Trade-In Scam N/A N/A
I was quoted $250 for my fully functional Nexus 4 phone through the Best Buy online trade in tool as my phone met the description provided.
i sent my phone in and, upon inspection the price was dropped to $112.50. They asked me if I wanted to accept that price and I said no. They re...
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
7, Report:
#851317
Posted Date:
Apr 05 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/ecba4a41-9932-4382-88d2-a226704d75e8.png)
BESTBUY.COM BEST BUY STORE BAD/POOR BUSINESS PRACTICES, EXTREMELY POOR CUSTOMER SERVICE, BIG MISTAKES-TAKE IT OUT ON PAYING CUSTOMERS! Internet, Internet
Oh Gosh! having made my purchase online at best buy has been the worst experience ever! I placed an order on the 26th or 27th on their site, for a DJ light, for my party that WAS going to happen this Saturday, March 10th.
I had received an email with tracking information, t...
Entity
BESTBUY.COM
Categories: On-Line Stores
8, Report:
#829436
Posted Date:
Jan 27 2012
Best Buy Geek Squad Scam Richfield, Minnesota
The events happened on 9/12/2011. My claim is based on the following facts: We purchased a Nikon DSLR camera on 1/28/11 and a 3 year warranty for a total of $1,850.87. The camera is covered under Nikon Manufacturer's warranty for 1 year from the time of purchase, and the Best Buy Wa...
Entity
Best Buy
Categories: Cameras & Video
9, Report:
#809533
Posted Date:
Dec 15 2011
Best Buy Best Buy sold me a Toshiba laptop computer that was used with previous owner's files still on machine, plus broken disk drive Santa Maria, California
I bought a Toshiba Satellite U205-S5034 laptop from Best Buy. I flew out of the US immediately with the new computer. When I turned it on, I found the disk drive to be broken and completely inoperable. I also found the previous owner's files on the computer.
From overseas I wrot...
Entity
Best Buy
Categories: Computer Dealers
10, Report:
#700563
Posted Date:
Feb 27 2011
Best Buy www.BestBuy.com Best Buy Email ABUSE manchester, Connecticut
.This complaint may seem trivial to others, but if you buy anything from Best Buy online, and if you give them your email address, be prepared for constant bombarding of their junk mailings. It does not matter that you did not subscribe top it, it does not matter that you clic...
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
11, Report:
#681629
Posted Date:
Jan 16 2011
BestBuy.com Best Buy Verified BestBuy.com rebate qualifying store eligibility with 1-888- BEST BUY representative before making purchase. Rebate declined by clearing house for purchase from a non qualifying store Internet
On 4/23/2010 I purchased a Callaway-uPro Golf GPS for $299.99 from Bestbuy.com. There was a $100 mail in rebate offered from Callaway for qualifying store purchases.I did a click to call from the bestbuy.com website and spoke to Brittney on 4/23/2010 at 10:13AM from Estara Inc who v...
Entity
BestBuy.com
Categories: Audio & Electronic Retail Stores
14, Report:
#555203
Posted Date:
Jan 15 2010
BEST BUY Can't access my online account Minneapolis, Minnesota
I purchased an item from Best Buy online with my credit card. when I checked my Visa there were 2 additional amounts taken off of my card.
I cannot even access my account to get my order # because these scum suckers have changed my password.
Do not purchase anything online from th...
Entity
BEST BUY
Categories: Audio & Electronic Retail Stores
15, Report:
#543991
Posted Date:
Dec 23 2009
Best Buy - Online Store best buy RIP OFF out of stock, yet call you to schedule delivery and take your money Internet
Unbelivable I found posts back to 2004 on this company. My Experience has been horrible.
1. order tv adverstised as bundle with xbox Guaranteed shipping for xmas
2. they debit my account $776.49 on 12-10-2009 day I order as store is out of stock
3. receive confirmati...
Entity
Best Buy - Online Store
Categories: TVs & VCRs
16, Report:
#511009
Posted Date:
Oct 18 2009
Best Buy - Online Store Future Shop Extended Warranty Ripp-off Internet
I sent my laptop in for a warranty repair with no hard drive because I was concerned that Best Buy would just wipe it. It came back and would not recognize the primary hard slot, basically they never tested their repair.
I had my hard drive backed up, as their was not...
Entity
Best Buy - Online Store
Categories: Miscellaneous Electronics
17, Report:
#444715
Posted Date:
Apr 20 2009
Best Buy Bad Customer Service completely screws customers over Seattle Washington
I have a Toshiba laptop purchased from best buy under the standard one year warranty. I contacted best buy online when the computer acted up, and the assured me that if I broiught the laptop into the store they would take care of it. they also told me that they HAD to, and not to ...
Entity
Best Buy
Categories: Computer Service & Repair
18, Report:
#406083
Posted Date:
Jan 19 2009
Best Buy / BestBuy.com price matching for online store pick up purchases misleading Moreno Valley California
11 year old son received a gift card for birthday. Ordered a DS game online for store pick up. Picked up item, purchase amount deducted from gift card, signed and left. Two days later item was on sale at a competitor.
Went back to store to get a price match and was told i had ...
Entity
Best Buy / BestBuy.com
Categories: Miscellaneous Electronics
19, Report:
#390390
Posted Date:
Nov 12 2008
Fridgeadaire do not buy fridgeadaire products appliances catch fire and they will not replace even under warranty Augusta Georgia
we purchased from best buy online a fridgeadaire window heat and air unit. I need the heat now with children. they claim they are replacing it and that best buy is the hold up with paperwork since we bought it from them online. We have gotten the run around over two months. I think ...
Entity
Fridgeadaire
Categories: Electronic Manufacturers
20, Report:
#385963
Posted Date:
Oct 29 2008
Best Buy purchased defective appliance and waiting weeks for replacement with no responses on why or when to expect it. Hephzibah Georgia
My husband purchased at best buy online a window unit with heat and air only a few months ago and it melted the cover. We paid over 800.00 for something defective. I spoke with the manufacturer and best buy and continue to get the run around. No one can tell us where the replacement...
Entity
Best Buy
Categories: Appliances
21, Report:
#350531
Posted Date:
Jul 12 2008
Best Buy Online Best Buy doesn't care it takes months between purchase+delivery+installation--it's just your time Nationwide
I bought a $1400.00 dishwasher from Best Buy online; their website said for a fee (which I paid) they would deliver and install the new dishwasher and take away my old one. What they don't tell you, until after they have your money, that it will be months between each step, and you ...
Entity
Best Buy Online
Categories: Appliances
22, Report:
#268345
Posted Date:
Aug 18 2007
Hp my compaq presario laptop went out after only five months, they keep promising a new one but only keeps moving the date up they have now had it for 4 months and have put me off until 9/17/2007. Ripoff Internet
on 1/29/2007 i treated my self to a compaq presario laptop,this was purchased at best buy online. on april 23,2007 it went out,hp support told me to take it back to best buy and they would send it to be repaired.
this wasthe 25th of april.in which time i was given a date of repair...
Entity
Hp
Categories: Computer Service & Repair
23, Report:
#170916
Posted Date:
Jan 08 2006
Best Buy Online BestBuy online passes the buck to a best buy store thats's near you, the kicker is Best Buy Stores can't help you if you ordered from Bestbuy online Internet
I had ordered an Apple 60GB iPod with a warranty, in December from Bestbuy online because it wasn't listed as sold out. I guess Best Buy forgot to mark it off as sold out because I got an e-mail telling me it is back ordered. Well I waited for the iPod. BestBuy online ship me the wr...
Entity
Best Buy Online
Categories: Audio & Electronics Shops
24, Report:
#64687
Posted Date:
Aug 11 2004
Best Buy ripoff deception, never have to go through this kind of BS Bellevue Washington
I recently ordered a stick of memory (crucial 512mb) from Best Buy online and selected to pick it up at the Bellevue, WA store. I went to go pick it up as soon as it was available and showed the cashier all of the required information in order to receive my memory I already paid for...
Entity
Best Buy
Categories: Audio & Electronics Shops
25, Report:
#89651
Posted Date:
Apr 30 2004
Best Buy - Online Store Items not shipped as promised - Do NOT ever order online with them! Rip-off! Internet
I ordered a piece of software with a time-critical delivery. I ordered the software on 15 April, the software had a public release date of 28 April (it was released to stores the day previous to be shelved on the 28th for sale). I also ordered 2nd day air delivery, so I should hav...
Entity
Best Buy - Online Store
Categories: On-Line Stores