1, Report:
#959952
Posted Date:
Oct 25 2012
Blockbuster Express Messed up company Lakeside, Arizona
Received 5 receipts, by e-mail, stating that I had purchased 5 DVD'd from the local kiosk. Called the company to get charges taken off my account was not successful. Here is their logic. On Sept. 21 I did rent 5 movies, on Sept. 22 I called them to report one of the movies was not p...
Entity
Categories: Questionable Activities
2, Report:
#927813
Posted Date:
Aug 15 2012
blockbuster.com blockbuster express enter 30 day trail to receive dvd's which i did not receive than could not find my email account to cancel Internet
applied to online 30 day trail with blockbuster.com to receive free movies mailed to my house. Did not receive one movie. Cancelled however still charged fees after 30 days. Called again on 8/15/12 to cancel again because $10 fee was charged to my account.
blockbuster will ...
Entity
Categories: Mailbox Rentals
3, Report:
#919497
Posted Date:
Jul 30 2012
RedBox Criminal Expense for Mistake Casselberry, Florida
I dropped a Redbox video in a Blockbuster Express kiosk and dropped a Blockbuster video in a RedBox kiosk. Neither company has any indicator on the disk that the video belongs to them so it is easy for this to happen. Blockbuster Express got the Redbox video out of the k...
Entity
Categories: Video Stores
4, Report:
#916717
Posted Date:
Jul 24 2012
Blockbuster Express Redbox Automated Retail Stole Money Out Of MY Bank Acct for Returned DVDS Gastonia, North Carolina
I have been on the phone all day trying to explain to blockbuster how I returned movies over a month ago that were being rejected by there kiosk. when the movies finally did return after several attemps and driving to other locations I thought I was cleared. This morning I wak...
Entity
Categories: Video Stores
5, Report:
#913914
Posted Date:
Jul 18 2012
Blockbuster Express Charged me $32 for a returned DVD! Charlotte , North Carolina
I rented a movie from Blockbuster Express and returned it the next day. 2 weeks later a charge for $32 shows up in my account and when I call they tell me that no-one has rented that dvd and they have no proof I returned it. I did return it and they refuse to ...
Entity
Categories: Video Stores
6, Report:
#885426
Posted Date:
May 20 2012
Blockbuster Express kiosk out of order - could not return or RENT the new movie reserved on -line, Internet
For 2 days a blockbuster kiosk was out of order. I could not return. I also reserved a new movie on line and could not get the new one. I called and wanted credit. They said no. That is ridiculous. Red Box way better and 1/2 the price -- no rude customer service if you ever ha...
Entity
Categories: Video Stores
7, Report:
#868058
Posted Date:
Apr 13 2012
BLOCKBUSTER EXPRESS BLOCKBUSTER RENTAL, MOVIE, VIDEO, KIOSK, EXPRESS, Internet
Short and simple. I rented two movies from Blockbuster Express. I returned one a day later, another a couple of days after that. Blockbuster charged me 32.78 for each movie, totaling 65.56.
I should've paid about $6.00.
I'm in the process of disputing the charges with my bank...
Entity
Categories: Video Stores
8, Report:
#848108
Posted Date:
Mar 03 2012
BLOCKBUSTER EXPRESS Blockbuster Express, Blockbuster Kiosk BILLED ME FOR DVDs I RETURNED SAN FRANCISCO, California
I rented videos from a kiosk (also known as a vending machine). I returned the videos the next day, on time.
My credit card bill showed a $32 charge. I knew what they were up to because I had seen the Ripoff Reports and other reports. To the credit card company, I objected to the...
Entity
Categories: Video Stores
9, Report:
#838895
Posted Date:
Feb 14 2012
Blockbuster Express $30 if you lose the $5 DVD you rented..... (Check the T&C) BEWARE. Internet
Beware... Lose that $5 USED DVD and Blockbuster Express will charge you $30. Even though they would sell it to you for $5 No you can't replace it, No they won't convert it to a Sale after it's on rental agreement. Buried in the fine print... Don't use Blockbuster Express. Use your l...
Entity
Categories: Video Stores
10, Report:
#810017
Posted Date:
Jan 02 2012
blockbuster express NCR blockbuster entertainment group I only rent one movie at the time this company was charging me two times and trhee times at the time also they give you promo codes when the $1.00 that are all scratch and dirty they give you promo co Dallas, Texas
This company blockbuster express has been charging me for two and three times in one day when I only rent 1 movie a day. Also they have been giving me promo codes to get movies for free but when I used them they still charged me. This company is overcharging everybody it...
Entity
Categories: Video Stores
11, Report:
#811265
Posted Date:
Dec 19 2011
Redbox charged me $63 for a game I returned Oakbrook Terrace, Illinois
I rented an xbox 360 game at a local redbox. I returned the game 2 days later, without getting a chance to play it even once.
About a month later I see the $63 charge on my bank account for the game I returned. I contacted redbox and asked them what I could do about the issue. T...
Entity
Categories: Video Stores
12, Report:
#795240
Posted Date:
Nov 05 2011
Blockbuster express Fraudulant Charges Duluth, GA, Nationwide
The kiosk would not accept the rentals so they were brought inside the store, where they said they would give them to the company. There are now $60 in charges on my debit card when the movies were returned.
Entity
Categories: Video Stores
13, Report:
#761758
Posted Date:
Aug 07 2011
BLOCKBUSTEREXPRESS Kiosk 14057 They charged me twice for 2 videos that were scratched. I accidently swiped card twice. they said I charged one time on the internet but I was at the 99 cents store the whole time. I was standing at t Fontana, California
I went to the Blockbuster Express Kiosk 14057 in Fontana, Ca 99 cents store.
I rented two videos there. I used a mastercard and I had trouble renting the
scratched videos. so I swiped my card twice. I was charged $4.30 on 8/4/2011. I
checked online my credit card and on 8/5/11 th...
Entity
Categories: Video Stores
14, Report:
#682961
Posted Date:
Jun 04 2011
Blockbuster Express Blockbuster Express Kiosk in Woodstock GA Charged my Debit card $26.50 for a DVD I returned Next day Internet
I rented a DVD on Dec 14 2010 from the Blockbuster Express Kiosk in Woodstock, Georgia. I returned DVD the next day and should have been charged $1.
My debit card was charged $26.50. I called the 1800 number and they said they had never received DVD. I told them I had received DVD ...
Entity
Categories: Kiosks
15, Report:
#704908
Posted Date:
Apr 30 2011
Blockbuster Express Blockbuster Blockbuster Express Kiosk Ripoff -- You could be next!! -- Charged $27.19 for movie returned the next morning. No record of it being returned. Rancho Santa Margarita, California
I have been renting a few times from a kiosk at my local grocery store. On this occasion, the movie I wanted was never available (Social Network). I called and they sent me to another store where I managed to rent the dvd. I returned it the very next morning, so th...
Entity
Categories: Video Stores
16, Report:
#714837
Posted Date:
Apr 07 2011
Blockbuster Express Ignores Returns Buffalo Grove, Illinois
We rented a movie from the Blockbuster Express Kiosk on 3/10/2011, and returned it to the same kiosk on 3/12/2011. We didn't think to look for a receipt in our email, and never got one, or any reminder to return the movie. On 4/5/2011, we received an email from Blockbust...
Entity
Categories: Video Stores
17, Report:
#688209
Posted Date:
Jan 29 2011
Blockbuster Express NCR Corp, Sleezy, Shyster, disreputable, unethical, unscrupulous Duluth, Georgia
It is a leap of faith for you to give your credit card or debit card to this firm.
Read the terms. If the machine fails to register your return of the DVD YOU are solely responsible....whether their machine malfunctions or not.
They don't agree THAT the DVD works.
The only thin...
Entity
Categories: Video Stores
18, Report:
#688133
Posted Date:
Jan 28 2011
Blockbuster express Double CHARGED , Internet
I have been a big fan of redbox and then Blockbuster Express came into my neighborhood and I used them twice. The two times I used them I rented online and returned them to the kiosk ontime. Today I checked my bank statement and I noticed that they charged me twice both times I rent...
Entity
Categories: Video Stores
19, Report:
#685837
Posted Date:
Jan 23 2011
Blockbuster Express Shady Business Practices Peoria, Arizona
Blockbuster Express charged my credit card $57 for two movies that I DID return to the same kiosk, 2 days after renting. I watched them on Christmas Day and returned them the following day. Twenty-five days later, I noticed the charge on my credit card. I called Blockbuster customer...
Entity
Categories: Video Stores
20, Report:
#681054
Posted Date:
Jan 10 2011
Blockbuster Express Blockbuster express kiosk boxes charges RIP OFF santa clara, Internet
I had rented about 3 movies one day and returned it promptly to the nearby kiosk the next day. To my surprise i found after a few days 3 additional charges made to the tune of $6 & change to my credit card. When i called up the customer service number, i was told that i was late...
Entity
Categories: Kiosks
21, Report:
#679817
Posted Date:
Jan 07 2011
Blockbuster Express Falsifying rental charges Crescent City, California
I rented a DVD from a Blockbuster Express kiosk located inside a Safeway in Crescent City, CA. I rented it around 5PM and brought it back around 7PM the next day. I was charged for 2 days. The deadline for rental returns is 9PM. I should have been only charged for 1 day. Reading the...
Entity
Categories: Video Stores
22, Report:
#644109
Posted Date:
Oct 21 2010
Blockbuster Express double charged for a rental Blockbuster Express double charged for a rental Milpitas, California
On 10 September 2010, I rent a movie at Block Buster Express Kiosk at Safeway Store address 555 E Calaveras Blvd, Milpitas, California . I returned the movie about 6.55 PM before 9PM dateline . The machine charged me again for another night (late fee) .I called the Blockbuster 1877-...
Entity
Categories: Video Stores
23, Report:
#652435
Posted Date:
Oct 18 2010
Blockbuster Express Over charging rental fee after returning on time Santa Clara, California
Blockbuster Express kiosks at Rivermark Santa Clara Safeway location keep over charging for DVD return even though the DVD in question is returned on time (look at your receipt for Return Time and any other charge). I went back to my credit card statements and found that these multi...
Entity
Categories: Video Stores
24, Report:
#624397
Posted Date:
Jul 18 2010
Blockbuster late Fees Additional Charges when movie was returned ON TIME! Youngtown, Arizona
I rented a movie from a Blockbuster Express machine inside QT in Youngtown, AZ. The day I rented my movie was Friday 7-16-10 @ 5:55pm. My movie was due back the next day by 9pm.
I returned the movie at 8:45pm on the due date. When I opened my email this morning th...
Entity
Categories: Video Stores
25, Report:
#620958
Posted Date:
Jul 15 2010
Blockbuster Inc. Blockbuster Express Blockbuster Express is charged me for an additional night on 2 movies that were returned on time. AZ has it own time zone and they dont seem to know that. HOw many other people in AZ have been overcharged Houston, Texas
I rented 2 movies from the Blockbuster Express kiosk. The movies had to be returned by 9pm in order to not be charged for an additional night. I went to QuickTrip where the kiosk is located and returned the Movies at 8:38pm. After I returned the first movies I noticed the return tim...
Entity
Categories: Video Stores