- Report: #685837
Complaint Review: Blockbuster Express - Peoria Arizona
Reported By:
Dee -
Glendale, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Blockbuster Express
Blockbuster Kiosk - Safeway Peoria Road Peoria, Arizona, United States of America
Phone:
Web:
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Business Rating:
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Blockbuster Express Shady Business Practices Peoria, Arizona
Blockbuster Express charged my credit card $57 for two movies that I DID return to the same kiosk, 2 days after renting. I watched them on Christmas Day and returned them the following day. Twenty-five days later, I noticed the charge on my credit card. I called Blockbuster customer service to get some help, but was told there was nothing they could do - I was out the money.I asked why there was no e-mail sent to me as a "reminder of late movies" orany other courtesy notice sent, if they had felt I hadn't returned the movies in 25 days (they certainly send meplenty of "junk" e-mails each day!!!).The man on the phone didn't have aresponse for that. I told him I felt that this practice of charging for returned movies and no notification was certainly unethical at best. My advice to others it to STAY FAR AWAY from Blockbuster Express!!!
