1, Report:
#1262204
Posted Date:
Oct 19 2015
Connect America medical alert Scam, fraud, lied, misused credit card, Broomall Pennsylvania
I set up this service for my mom and dad who are elderly and disabled. I live 650+ miles from them so this was supposed to be a peace of mind. My mom paid for the first 3 months like she was told to do and after that she was to receive a paper bill each month thereafter. I had thi...
Entity
Connect America medical alert
Categories: Assisted Living Elderly & Disabled
2, Report:
#1256598
Posted Date:
Sep 23 2015
Connect America/Medical Alert This company fraudulently extracted money from account, didn't repay and did not respond to alert button Broomall Pennsylvania
We needed a medic alert system to keep my 93 year old aunt independent as she is hard of hearing.We received the machine and button as promised and a contract that if we paid for 10 months we would get 12 months. We go south in the winter and put it on suspension after six months of...
Entity
Connect America/Medical Alert
Categories: Emergency Services
3, Report:
#1129655
Posted Date:
Nov 04 2014
Connect America Medical Alert Don't use for the elderly, you'll be paying even after they died... bala cynwyd Pennsylvania
My father passed away February 16, 2014 it's a shame he couldn't have died sooner that way I wouldn't have had to pay the full price for the month. I called in and told these ppl that he had passed away and I was suspending his account. He couldn't use it anymore (He's dead)! Aha!...
Entity
Connect America
Categories: Assisted Living Elderly & Disabled
4, Report:
#1157169
Posted Date:
Jun 24 2014
Connect America Medical Alert Refused refund for return of unused equipment and never-activated services. Policies not explained. Service area misrepresented. Over $200 for nothing except shipment to me. I offered to deduct their shipping charge. Broomall Pennsylvania
I got a call today from Connect America Medical Alert Company asking how I was doing with their equipment that I ordered last November. I told them it was still in the box it was shipped in. I had assumed that since it had never been unpacked and activated, no charges had been ...
Entity
Connect America
Categories: Communications & Networking
5, Report:
#1044394
Posted Date:
May 29 2014
Connect America Medical Alert Scam, Fraud, Lousy Customer service, impropper use of credit card Broomall, Pennsylvania
I had to change my credit card number because of their horrible business practices. My husband said he would refuse to wear the medical alert unit. I called back the very NEXT day and asked that the unit not be shipped out and to destroy my credit card information. ...
Entity
Connect America
Categories: Medical Supplies
6, Report:
#1058583
Posted Date:
May 29 2014
CONNECT AMERICA MEDICAL ALERT Received a bill yesterday (6-11-13) for $329.45 out of the blue?? Used this company a few years ago and had a terrible problem resolving cancelling; sent equipment back to them and they kep insisting they didn't get it, etc., etc. Now all of a sudden I get a bill for a one-year period of service dated Sale Date 06/01/13 and due 06/16/2013. BROOMALL Pennsylvania
Received a bill yesterday, 6-11-13 from CONNECT AMERICA (Medical Alarm Monitoring Co.) in the amount of $329.45 for a year of their services. I never signed up for aything and never spoke with anyone.
A few years ago I used this company and paid for a year's service and disconti...
Entity
CONNECT AMERICA MEDICAL ALERT
Categories: Security Services
7, Report:
#1003416
Posted Date:
May 29 2014
Connect America Medical Alert Company Ripped off for $89.95 not due to them Broomall, Pennsylvania
I got service with this company because I had a stroke and be at home alone from time to time. So in June, 2012 I was hospitalized for 2 months and after that I was in Rehab for 2 two months, at that time I suspended the service. So when I came home I restarted the service for a sho...
Entity
Connect America Medical Alert Company
Categories: Security Services
8, Report:
#1041003
Posted Date:
Apr 05 2013
Connect America Medical Alert Systems By Connect America Connect America/Medical Alarm KEEPS charging my credit card Broomall, Pennsylvania
Connect America, aka Medical Alarm company, continues to charge my credit card for their personal (elderly) alarm system which we had for my mother, even though we returned the unit. I even gave them the post office tracking info since they claim they do not have the unit in t...
Entity
Connect America
Categories: Security Services