1, Report:
#1448708
Posted Date:
Jun 24 2018
DR Power Equipment Country Home Products Over Charge forTheir Equipment Repair Parts Vergennes Vermont
I have several DR Country Home Products equipment and generally they work fine, but from time to time, they need repaired. DR only list a part number they assign to a part, and never uses the OEM part number in there manuals or online. I recently needed a starter Solenoid for a Tow ...
Entity
Categories: Repair Parts
2, Report:
#1331746
Posted Date:
Oct 05 2016
Country Home Products Rip Off on Return Fees and Charges Vergennes Vermont
I purchased a 3Pt Fence Line Trimmer pro-XL from Country Home Products on 8/25/16 and paid extra for shipping. I was told that it had a 90 day purchase if I was unsatisfied with it at that time it could be returned. the total cost came to $1108.59 as well I purchased the string to u...
Entity
Categories: Hardware & Tools
3, Report:
#1312654
Posted Date:
Jun 21 2016
Dr Power Equipment (Country Home Products) drpower.com False advertising, Poor customer care Vergennes VT Nationwide
DR Power division is a nightmare. I purchased a $1400 chipper online 3 weeks ago. Their web site says the order will be processed in 6 to 9 days. I'd heard nothing about my order so I called. The item hasn't even been built yet. They said it's supposed to be built in about a week th...
Entity
Categories: Hardware & Tools
4, Report:
#1055233
Posted Date:
May 31 2013
Dr Power Equipment (Country Home Products) Product Defective and company not honoring 30day/6 month return policy. Vergennes, Vermont
I purchased a DR Power Field and Brush Mower, with a 18.5 horse Kawasaki engine and a 30 cut. Online the videos showed the mower taking down 6ft grass with not problem and spreading the cut grass out evenly. With my experience the mower struggles to cut 1.5ft grass and will wind-r...
Entity
Categories: Outdoor Furniture & Equipment
5, Report:
#964341
Posted Date:
Mar 04 2013
DR Equipment Country Home Products 8 HP Lawn and Leaf Vac - A very inferior product Vergennes, Vermont
DR Equipment 8 HP Lawn and Leaf Vac
I have had many issues with this purchase. The first machine that was eventually returned for free replacement kept tearing away the rubber breakaway coupler regardless of whether the engine was experiencing a clog on the blade ...
Entity
Categories: Outdoor Furniture & Equipment
6, Report:
#792298
Posted Date:
Nov 05 2012
DR Power Equipment Country Home Products Leaf & Lawn Vacuum not reliable, rubber coupling between enginer and impeller has committed suicide twice in the last six months. Vergennes, Vermont
I purchase the DR Leaf and Vacuum in May 2011. Since May the rubber coupling between the enginer and impeller has committed suicide twice. How reliable is this unit? How long will it be before it fails again? When you pay $2000.00 plus for a piece of equipment, is it unreasonable to...
Entity
Categories: Landscaping
7, Report:
#903114
Posted Date:
Jul 11 2012
DR Power Equipment Division of Country Home Products Does not honor six month customer satisfaction warranty (advertised on web site) Vergennes, Vermont
I purchased a DR Powerwagon Pro 6.75 (with electric start) from a DR dealer in Utah. At age 72 I was hoping that this product would make life easier for my wife and I and make gardening that we enjoy a bit less physically taxing for us. The Powerwagon is depicted on the compan...
Entity
Categories: Outdoor Furniture & Equipment
8, Report:
#873122
Posted Date:
May 08 2012
Country Home Products DR Power Equipment DR Chipper JUNK, GARBAGE, American Country Products SCAMMERS Internet, Internet
I have a 13.5 H.P. DR Chipper. After using this chipper for less than 5 hours, the bearing on the side of the chipper went bad. This is an extremely poor design. I contacted a person (John S.) through the online chat feature on their site, but he was completely clueless....
Entity
Categories: Hardware & Tools
9, Report:
#729826
Posted Date:
May 16 2011
NEUTON MOWERS NEUTONPOWER,COM, Neuton Power Equipment, a division of Country Home Products (also dba DR Chipper and DR Field and Brush Mower) A battery powered lawn equipment company that doesn't stock batteries! Vergennes, Vermont
I placed an order for a replacement battery two weeks ago. I keep getting told that the batteries are on back order. It seem that a company that makes battery powered lawnmowers should have an ample supply of batteries! I called two local Neuton dealers and they don't have the batte...
Entity
Categories: Outdoor Furniture & Equipment
10, Report:
#525797
Posted Date:
Nov 19 2009
DR POWER EQUIPTMENT - Country Home Products, Inc. POWERWAGON BRAKES CAN FAIL, RESULTING IN PHTSICAL INJURY Internet
I PURCHASED ONE OF THIS COMPANY'S DR POWERWAGONS IN 2002. THIS POWERWAGON HAD A 2 WHEELED DEVICE WHERUPON THE USER CPULD RIDE THIS DEVICE, MUCH AS A ATV. I USED IT MOSTLY TO CARRY MY TRASH CANS DOWN TO THE BOTTOM OF MY BLOCK-LONG DRIVEWAT TO LATER BE EMPYIED BY REFU...
Entity
Categories: Auto manufactures
11, Report:
#513214
Posted Date:
Oct 22 2009
DR Power Equipment Country Home Products Does not work as advertised and told by telephone sales person Vergennes, Vermont
The Walk-behind Lawn Vacuum does not have the sucking volume as promoted. I am returning it but it still is costing me $300 for the shipping and the bio-filter bags.
I was seeking a vacuum that could suck the acorns off of my lawn. I read the promotional mater...
Entity
Categories: Hardware & Tools
12, Report:
#422160
Posted Date:
Feb 10 2009
Country Home Products Had To Replace 2 Bad/Defective Transmissions! Vergennes Vermont
I purchased the DR brush and field mower in 2005. The transmission was bad and was replaced in 2006. Then again another bad transmission in 2008! The first time, they did honor the warranty and replaced it for no charge. The second time , was not so great, They told the repair shop ...
Entity
Categories: Outdoor Furniture & Equipment
13, Report:
#111623
Posted Date:
Oct 08 2004
Country Home Products - DR Ripoff failed to provide merchandise cancelled order deleted my account Vergennes Vermont
On October 3, 2004 I ordered the new DR leaf and lawn vac, on sale and with an extended warranty. On Oct. 4th they called to confirm the order and interview me on my intended use of the product and to find out what kind of mower I had. I told them I intended to use the product as a ...
Entity
Categories: Outdoor Furniture & Equipment
14, Report:
#22160
Posted Date:
Sep 26 2002
Vermont Country Home Products ripoff ripoff deception Vergennes Vermont
Mom ordered the Whisper DX battery operated lawnmower. She was told they only had a demo left and that it had been totally restored to look like new. She ordered it thinking it would be nice.
Mower arrived in a worn out box. Mower was filled with old cut grass all along the un...
Entity
Categories: Appliances
15, Report:
#5786
Posted Date:
Aug 02 2002
Country Home Products/DR Power Equipment does NOT back their warranty!
I wrote the following letter (e-mail) to the company
July 12, 2001
Hello,
I am writing in regards to my DR Trimmer and its guarantee. I live in Prescott, AZ, which is a town in the mountains. Back in May of this year I got out my DR and proceeded to trim the weeds...
Entity
Categories: Hardware & Tools