1, Report:
#943111
Posted Date:
Sep 18 2012
Earthlink internet provider Lies to Customers about pricing Internet
I have been a customer of Earthlink for about three years. When I got it, I was told that there was a trial period when I would be charged $14.00 per month, then after 3 months, the price would go up to 21.00 per month. Fine. What they did not tell me was that the ...
Entity
Earthlink internet provider
Categories: Internet Service Providers
2, Report:
#546076
Posted Date:
Dec 28 2009
Earthlink Internet Provider Prevented Me From Closing Account Internet
Earthlink used several deceptive practices to BLOCK me from closing out an email account with them which I no longer wanted.
When I initially requested closing the account, several months ago, the representative suggested that I keep the email account open for 1 month more FREE, an...
Entity
Earthlink Internet Provider
Categories: Internet Service Providers
3, Report:
#349262
Posted Date:
Jul 09 2008
Earthlink In mid May 2008, I inquired with earthlink in regards to their e-mail service only. I had just cancelled my internet account with them since I purchased a pc ubs aircard. The first week of June I receive a bill for $9.95. I called and tried to explain to their rep that I did not order the account, only inquired about it. Please cancel. Atlanta Georgia
Upon trying to cancel my account, I spoke with three different reps over 45 minutes. They all tried to get me to purchase additional items and didn't wish to even discuss cancelling the account. Finallyt the last person stated that they could not close an account with a balance du...
Entity
Earthlink Internet Provider
Categories: Internet Service Providers
4, Report:
#287124
Posted Date:
Nov 27 2007
People Pc Earthlink Internet Provider San Francisco California
I allowed my daughter to use my account so she could have internet with People Pc. My daughter has been trying for 6months or longer to cancel.
Last month they again took money out of my account and when my daughter called again to cancel they reimburrsed the monthly fee but did ...
Entity
People Pc Earthlink
Categories: Internet Fraud
5, Report:
#249714
Posted Date:
May 22 2007
Earthlink Fraudulent Monthly Wireless sign up and router promises Atlanta Georgia
A year ago I called Earthlink support with a problem I had with a laptop. After 2 hours on the phone the woman from India could not help me BUT talked me into getting a Linksys router from Earthlink for $14.95. I decided I would rather pick a router from the store instead. SORRY, sh...
Entity
Earthlink Internet Provider
Categories: Internet Service Providers