1, Report:
#1198138
Posted Date:
Dec 29 2014
Bio Tech Research Eden Pure Excessive shipping charges for small bulb for an Air Purifier. $12.00+ for 6 bulb. Canton Ohio
I was told the the service rep that they had no control over shipping. Having shipped several things over the years, I know it does not cost $12.00 to ship a package 2x2 x6 from Canton, Ohio to West Alexandria, Ohio.
This is nothing more than a RIP OFF for a company to boost the...
Entity
Bio Tech Research
Categories: Electronic Manufacturers
2, Report:
#1191301
Posted Date:
Nov 25 2014
Lifesmart CSR 12 how can a company this big treat its money like this Plano Texas
The company Life smart will gladly sell you a pretty heater on Tuesday! Next day call Them.You will be put on hold for 30 days. They will call you back in 24 hours plus 364 days. That is almost a promise. LifeSmart has no customer service but they will ...
Entity
Lifesmart
Categories: BBB Better Business Bureau
3, Report:
#1118723
Posted Date:
Jan 27 2014
suarez corp/biotech research Eden pure.com I got ripped off by Eden pure Canton Ohio
I purchased two Eden pure heaters in 2012, one 750 version the other the Gen 1,000. When the heaters arrived the 750 did not blow hot air so I returned it. The 1000 starting blowing cold air on January 3rd (this heater maybe had about 50 hrs use totaled) I call customer service left...
Entity
suarez corp/biotech research
Categories: Miscellaneous Electronics
4, Report:
#1091758
Posted Date:
Oct 14 2013
Eden Pure deceptive, dishonest cusromer service tactics to avoid return of defective merchandise Canton ohio
This letter was finally compiled and sent after hours of frustration in response to deceptive, dishonest customer service tactics taught to phone reresentatives.Good day: At the request of my father, I have decided to intervene posthaste and conclude this matter for...
Entity
Eden Pure
Categories: Employees
5, Report:
#977245
Posted Date:
Dec 03 2012
BIOTECH RESEARCH SUAREZ CORPORATION INDUSTRIES sent me 2 crappy heaters that don't work refuse to refund my money N. Canton, Ohio
I want to file a report against the company of Biotech Research in north canton ohio. I bought a eden pure heater from them in nov 2011 used it 5 months put it up for the summer, got it out on oct.25 2011 and it didn't work I returned it only to receive an R...
Entity
BIOTECH RESEARCH
Categories: Heating, Cooling & Ventilation
6, Report:
#847546
Posted Date:
Mar 02 2012
Eden Pure Heaters Do Not Work, Are Fire Hazard, and Has Rude Customer Service Internet
We bought an EdenPure heater. It doesn't work that well. It is very cold in the house with it on. Furthermore, it melted my surge protector! I contacted Eden Pure and was e-mailing back and forth with an employee there. I gave her a copy of the receipt ...
Entity
Eden Pure
Categories: Heating, Cooling & Ventilation
7, Report:
#838188
Posted Date:
Feb 13 2012
EDEN PURE HEATER, Suarex Corp, Bob Villa, division of sci, OSRAM SYLVANIA Inc I had purchased 4 Edenpure heaters and could have been killed by 1 going up in smoke!! Internet
I had purchased 4 of these units, I gave 1 away as a gift to my Grandmother and have recently found out she has not even opened the box yet and the other 3 I kept, 2 smaller units and one of the 2 Lg units.I have only used 1 small 1 in my room this year that has work...
Entity
EDEN PURE HEATER,
Categories: Miscellaneous Electronics
8, Report:
#837929
Posted Date:
Feb 12 2012
Eden Pure defective heaters Internet
We are on our second Eden Pure Heater. The first one died within 90 days last winter, no one will repair them so you must pay to ship it to Ohio. Welp, the replacement heater just died after 120 days use. I'm not shipping this one for another $65. The energy bill is no savings at al...
Entity
Eden Pure
Categories: Heating, Cooling & Ventilation
9, Report:
#688200
Posted Date:
Jan 31 2011
EDEN PURE suarez , biotech research, resource partners, edenpure, suntwin Deceptive company knowingly selling defective units and keeping their own customer service representatives in the dark >>> N Canton, Ohio
I work at a call center who has Eden Pure / Suarez / Resource Partners as a client. Every winter we dread their customer service calls because usually we have no information to actually help them and edenpure purposefully leaves us in the dark as to whats going on with their units o...
Entity
EDEN PURE
Categories: Miscellaneous Electronics
10, Report:
#674420
Posted Date:
Dec 22 2010
Affordable Heat LLC Eden Pure Heaters Selling products which are known to be defective Adrian, Michigan
Two heaters purchased for total cost of $754.00. When they arrived the heaters did not operate properly. Company admitted that there was a defective part, about which they were aware. Now refund process is very slow and unfriendly.
Entity
Affordable Heat LLC
Categories: Heating, Cooling & Ventilation
11, Report:
#319032
Posted Date:
Oct 26 2010
Edenpure Store/ Affordable Heat LLC Edenpure Store Scam/ Deceiving Adrian Michigan
Do NOT buy anything from EDENPURE STORE ! You may get a letter in the mail about purchasing an eden pure product with a money back guarantee, but it is biotech research and they have a different return policy.
If you don't carefully read and check, edenpure store will charge you ...
Entity
Edenpure Store/ Affordable Heat LLC
Categories: Heating, Cooling & Ventilation
12, Report:
#547280
Posted Date:
Dec 30 2009
Eden Pure-Affordable Heat Air Purifier gave off Pullution Adrian, Michigan
We ordered the Eden Pure G-7 air purifier since we live in region that gets its share of dust. At first the machine would cut off by itself. After a few weeks this problem did not occur. After one month we cleaned the primary filter and catalytic screen, which were...
Entity
Eden Pure-Affordable Heat
Categories: Heating, Cooling & Ventilation
13, Report:
#420785
Posted Date:
Feb 06 2009
Eden Pure - Affordable Heat Did not Save a dime on Heating Bill. One month used Electric Bill was Higher Than Next Month Gas Bill which did not use this product. Adrian Michigan
After using the Eden Pure Gen 3 1000 Heater 2 months there was no savings - the Electric Bill was Approx. $180.00 when I used the Eden Pure Gen 3 1000 Heater and Gas was Approx. $70.00. The next Month we did not use the Eden Pure Gen 3 1000 Heater and our Gas Bill was Approx. $180.0...
Entity
Affordable Heat
Categories: Heating, Cooling & Ventilation
14, Report:
#382087
Posted Date:
Oct 17 2008
Biotech - Suarez Corporation & Tom Ditty - Employee Titty, of the Suarez Corp, joins private websites comprised of friends to find out their names and addresses then, tries to sell them trash from his rip-off company. Canton Ohio
Biotech, a division of the Suarez Corporation in Canton, OH. is infamous not only in Ohio, but in much of the U.S.A. for its shoddy and over priced products. I'm not from Ohio and have never bought anything from that unscrupulous... business. But I am familiar with Tom Ditty, one...
Entity
Biotech, Tom Ditty - Employee
Categories: Heating, Cooling & Ventilation
15, Report:
#358544
Posted Date:
Aug 03 2008
EDEN PURE - BIOLABS Eden pure rip off!!! Toledo Ohio
I bought a heater $397, never got it, was billed on my credit card, disputed the charges was credited by my credit card then suddenly 3 months later I got a USED banged up non working heater that was obviously a return from another customer (it had a soda can ring on the top)...they...
Entity
EDEN PURE - BIOLABS
Categories: Miscellaneous Electronics