1, Report:
#1528867
Posted Date:
Sep 23 2023
Frontier Airlines Cancelation policy states within 24 hrs and refund will be issued. They kept my money. unknown unknown
I lost two family members in the matter of days. I booked with Frontier and despite the fact that the flights were pretty awful, I needed to travel to the funeral services. There was a date/time change so within hours, I canceled. They refused to refund my credit card in the full am...
Entity
Categories: Airline Companies, Airlines
2, Report:
#1522771
Posted Date:
Dec 03 2022
Frontier Airlines Their customer service suck Nationwide
I booked a flight through Priceline with flight insurance and needed to change or get a flight credit and the airline has no way to speak with a representative over the phone and when you enter their chat they never respond.
Entity
Categories: Airline
3, Report:
#1521355
Posted Date:
Sep 23 2022
Frontier Airlines Scam when they cancel a flight on you Bradenton FL
I had a flight with Frontier, and they canceled it on me. They sent me an email saying it had been canceled in April 2022. I called yesterday, Sept 22, 2022, and was told the money was lost because I didn't use it in 90 days.
I never was informed about a 90-day period, and the ...
Entity
Categories: Airline, Airline Companies, Airlines
4, Report:
#1520631
Posted Date:
Aug 20 2022
American Airlines If you want your plans to happen as expected, don´t trust this airline! Forthworth Texas
American Airlines Issues
Dear Mr. Doug Parker, Mrs. Alice Curry and to whom else it may concern.
With a very heavy heart I decided to write this letter to share a long list of mistakes made by American Airlines in our last travel experience. We had no idea how much trouble we ...
Entity
Categories: Airlines
5, Report:
#1511704
Posted Date:
Sep 08 2021
Frontier Airlines Rescinded refund, broken website, terrible customer service Colorado Denver
My complaint against Frontier Airlines spans over the course of four months and several instances of terrible customer service. It takes a lot for me to complain about a business, but these are the worst business practices I have ever experienced. Specifically:• A broken reservati...
Entity
Categories: Airline Companies, Airlines
6, Report:
#1499997
Posted Date:
Sep 18 2020
Frontier Airlines False advertising - they are not enforcing their mask requirement that they keep advertising Denver CO
My husband & I decided to travel to Lake Tahoe for a three week backpacking trip. Due to covid, we weighed the pros & cons of driving vs. airtravel. Frontier had super low fares and advertises enhanced cleaning, hepa filters, temperature checks & a mandatory mask requirement ...
Entity
Categories: Air Tickets, Air Travel, Airlines
7, Report:
#1499550
Posted Date:
Sep 06 2020
Frontier Airlines Kept over $800 of my money
Frontier Airlines
Frontier Airlines is known as a deeply discounted airline. We have flown Frontier a couple of times, and have found the customer service to be non-existent, the seats to be terribly uncomfortable, and very cramped. Our family flew across the country on an ...
Entity
Categories: Airline, Airline Companies, Airlines
8, Report:
#1496648
Posted Date:
Jun 22 2020
Frontier Airlines Lied to me about my COVID-19 voucher
Frontier Airlines SUCK!!! So I we had to cancel our flight to Florida 3/24/20 and received a voucher for $375.00 to use within 90 days. I called today 6/22/2020 to extend the time to use it because Tampa is a seasonal winter route and want to go there in Feb or March 2021. The custo...
Entity
Categories: Airline
9, Report:
#1496268
Posted Date:
Jun 12 2020
FRONTIER AIRLINES FLYFRONTIER.COM Not given credit for cancelled flight due to Covid-19 Nationwide
I have been trying to use my flight credits from a previous flight cancellation due to covid-19 and the website continues to say there's an error. One of the flight credits is under 1 confirmation # and the other is under another 1. The total cost of the ticket was $512. Their websi...
Entity
Categories: Airline, Airline Companies, Airline Personnel, Airlines
10, Report:
#1496247
Posted Date:
Jun 11 2020
Frontier Airlines Frontier refuse to refund tickets of flights during COVID19 Denver Colorado
Frontier Airlines played a nasty game to encourage people to cancel their reservation during COVID-19, knowing very well that their flights will be cancelled anyway. We had a flight in April that we couldn’t take due to the lockdown. I called them two weeks before the flight ho...
Entity
Categories: Flight ticket
11, Report:
#1496133
Posted Date:
Jun 08 2020
Frontier Airlines Cancelled flight due to coronavires; gave me a credit; Said I must book within XX days to use credit. I booked a flight, gave them the credit number, then they charged my acoount for $xx. When I called to protest, they said I could not use the credit, since I did no book within 24 hours.
Frontier Airlines Cancelled my flight due to coronavirus; They gave me a credit of $1,103, the cost of the tickets; They said I must book within 90 days, by June 12th to use the credit.
I booked a flight on June 1st for $524, and, gave them the credit number. Then they charged my ...
Entity
Categories: Air Travel
12, Report:
#1494391
Posted Date:
Apr 24 2020
frontier airlines I purchased tickets to disney world in florida.when the virus hit they told me to wait for april 15th to see if it would clear.Id did not so I asked for a refund on my tickets and they fought me saying they would not refund my money.after fighting with them they returned 1300. and kept 1000.00 Midland Texas
when i bought the tickets jack told me that if something happened they would refund my money.disney is closed and will be for awhile.they are asking to not travel unless it,s necessary.the first time i talked to the agent he said wait til april to find out if disney would open by ju...
Entity
Categories: Air Tickets
13, Report:
#1490380
Posted Date:
Jan 14 2020
Frontier Airlines Refused to refund me even though I purchased travel insurance. Denver Colorado
I arrived at my gate two hours ahead of my scheduled departure and waited until 30 minutes past my departure time. There was NEVER an announcement made of a gate change, nor did anyone at the counter bother to let the passengers know of a gate change, even though they were standing ...
Entity
Categories: Airlines
14, Report:
#1483026
Posted Date:
Aug 06 2019
Frontier Airlines - Skyway Robbery Cheap fare until you add on charges for seats, carry-on, checked bags, beverages and snacks.
After booking, I went to the website to pay for seats, bags, etc. Was unable to complete form because I could not fill in contact info. Had to call customer service and wait on hold. When connected, rep informed me that, since I had booked thru a third party carrier, I had to ...
Entity
Categories: Airlines
15, Report:
#1468662
Posted Date:
Dec 03 2018
Frontier Airline Watch the bait and switch Phoenix Az Arizona
Frontier airlines up sells services on flight reservations they know are ‘missed flights.’The website enables seat selection and also offers hotel reservations to be made at a discount on flights you will not make any time soon. My new arrival date is 2 days 2 overnights later.I...
Entity
Categories: pricing, false advertisement, Airlines
16, Report:
#1433454
Posted Date:
Mar 09 2018
frontier airline excessive baggage fees
flew to phohnix az on a airline and charged $25 dollar bag fee. On return trip I flew on frontier airlines and was charged $45 dollars for one check in bag and $90 dollars for two small carry on bags. Its bad policy for a airline to have low air fares and stick it to you with outrag...
Entity
Categories: Airline Companies
17, Report:
#1410558
Posted Date:
Nov 06 2017
FRONTIER AIRLINES MY TICKET WAS NOT CANCELED LIKE I ASKED WITHIN THE 24 HOURS TIMEFRAME. New Jersey
I BOUGHT A TICKET FROM FRONTIER AIRLINES AND BEFORE I HIT THE SUBMIT BUTTON. IT STATED THERE IS FREE CANCELLATION WITHIN 24 HOURS. EVERYTHING WAS CONFIRMED AT 624 ON NOV 5 2017. I CALLED BACK ON NOV 6 AT 608 WANTED TO CANCEL. I WAS WITHIN THE 24 HOUR TIMEFRAME. CUSTOMER SERVICE TOLD...
Entity
Categories: Questionable Activities
18, Report:
#1395476
Posted Date:
Aug 25 2017
Insight Global, LLC Insight Global Unethical, Deceitful Denver Colorado
I am inactively looking for a new position because I am not satisfied where I am at. I am a data analyst at a company that is losing it's workforce's interest and is lacking inspiration. With that said, I am not going to leave for no reason; it would need to be a good fit.
A few w...
Entity
Categories: Employment Services
19, Report:
#1381145
Posted Date:
Jun 25 2017
frontier airlines (phx) Denise insensitive, cold, LIARS, uncaring, indifference, truely not people oriented, horrid people skills Phoenix Arizona
was in line 45 before flight. 9 other people ahead of me, they All were checked in promptly. I got up to counter and was told that I missed my flight. when I'm fact it was not leaving for another 35 minutes. I had nothing to check in. and explained that I was there on time and ne...
Entity
Categories: Airline Personnel
20, Report:
#1364682
Posted Date:
Apr 06 2017
COLLINS EGONU - EGONU COLLINS COLLINS EGONU - EGONU COLLINS SCAM AIRLINE TICKET CRAIGSLIST SCAM FRAUD (916)583-6684 EGONU COLLINS EGONU HOUSTON Nationwide, TEXAS
(916)583-6684 SCAM ALERT AIRLINE AIRFARE BEWARE 916-583-6684 SCAM ALERT AIRLINE AIRFARE BEWARE
AIRLINE TICKET AIRFARE TICKET FRAUD (916)583-6684
AIRLINE TICKET AIRFARE TICKET SCAM 916-583-6684
AIRLINE TICKET AIRFARE TICKET FRAUD COLLINS EGONU
AIRLINE TICKET AIRFARE TICKET SCAM COL...
Entity
Categories: Air Travel
21, Report:
#1353431
Posted Date:
Feb 02 2017
Frontier Airlines Lost luggage lied ignored emails disconnect phone calls Denver, Colorado Nationwide
I was flying from Ca. To Iowa. I paid to have my luggage checked. I had valuables in my luggage and was reassured it would meet me at my destination. It was not. It was lost! I called the airline to get a refund on my checked bag. They denied that much. I now want them to pay for ...
Entity
Categories: Airlines
22, Report:
#1346872
Posted Date:
Dec 31 2016
Frontier Airlines Cancelled a flight Philadelphia,Pennsylvania Nationwide
I scheduled a round trip from Philadelpha, Pa to Denver, Co. After I arrived at the airpot gate, I saw that the flight had been cancelled. Talking to personnel behine the Fronteir desk offered another flight on Saturday, this was Tuesday,. even the flight attendents were unaware...
Entity
Categories: Airline Companies
23, Report:
#1335152
Posted Date:
Oct 26 2016
Frontier Airlines Lost car seats and now won't reimburse Dallas Texas
We flew into Dallas at 11 PM two weeks ago and Frontier Airlines had lost our car seats. They had a few spare ones, but didn't have anything small enough for my 2 year old so we were stuck at the airport. The entire time the lady was trying to get us to use a booster seat for a 2 ye...
Entity
Categories: Airline Companies
24, Report:
#1329467
Posted Date:
Sep 22 2016
Frontier Airlines, Inc. Frontier Airlines Failure to delivery baggage, failure to locate baggage and failure to communciate with customer, rude staff, never answer phones, runaround Denver Colorado
I flew with Frontier Airlines, Inc. from PDX to DSM with a layover in DEN on September 18, 2016, flight 788. I checked one bag with the airline 1.5 hours before the scheduled departure time of 10:32 am and flew without significant issues to DEN and then on to DSM. However, my bag wa...
Entity
Categories: Air Travel
25, Report:
#1319309
Posted Date:
Jul 28 2016
Aeromexico Airlines messy, below standars, poorly trained unprofessional and rude staff... worst experience ever! Nationwide
THERE IS NO MONEY IN THE WOULD THAT WOULD COMPENSATE THE HUMILIATION AND STRESS... Our flight to Cancun (Aeromexico 9301) was supposed to leave sunday july 10th at 9:35am. We had everything packed 1 day before and then I got an email telling that the flight would delay almost 1...
Entity
Categories: Airline Companies