- Report: #1410558
Complaint Review: FRONTIER AIRLINES - New Jersey
Reported By:
KIMAWANDA -
East Orange, New Jersey, United States
Submitted:
Updated:
-
Author Confirmed
Why?
FRONTIER AIRLINES
New Jersey, United States
Web:
FLYFROTIERAIRLINES.COM
Categories:
Business Rating:
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FRONTIER AIRLINES MY TICKET WAS NOT CANCELED LIKE I ASKED WITHIN THE 24 HOURS TIMEFRAME. New Jersey
I BOUGHT A TICKET FROM FRONTIER AIRLINES AND BEFORE I HIT THE SUBMIT BUTTON. IT STATED THERE IS FREE CANCELLATION WITHIN 24 HOURS. EVERYTHING WAS CONFIRMED AT 624 ON NOV 5 2017. I CALLED BACK ON NOV 6 AT 608 WANTED TO CANCEL. I WAS WITHIN THE 24 HOUR TIMEFRAME. CUSTOMER SERVICE TOLD ME I HAD TO CALL BY 545. ON THE WEBSITE I DID NOT SEE WHAT TIME I HAD TO CALL. WITHIN 24 HOURS MEANS I CAN CALL ANYTIME WITHIN THAT TIMEFRAME.
