1, Report:
#1160549
Posted Date:
Jul 08 2014
Hilton Head Guest Services J.M. boss of sales ,Coral Sands Resort, Booth at the beach set up to rip you off... Tineshare sales Hiltin Head South Carolina
This place is the biggest rip off going.........They target people from Atlanta Georgia and I heard them say it is because thier stupid.
If you work for J.M you can be sure he will rip you off all he can, the booths at the beach are trained liars and the salesmen are worse.They hous...
Entity
Hilton Head Guest Services
Categories: Resorts
2, Report:
#1159159
Posted Date:
Jul 02 2014
Vacation Play Hilton Head Vacation Play lied about what they were selling me! They sold me a second vacation and did not deliver. RIP OFF! Woodstock Georgia
Vacation Play Hilton Head Guest Services sold us two vacation packages and only allowed us to go on one trip. We paid for both trips by credit card. We took the first trip as paid for and was fine. When we got ready to take the second trip, we called to make the reservation ...
Entity
Vacation Play Hilton Head
Categories: Resorts
3, Report:
#913765
Posted Date:
Jul 18 2012
Hilton Head Guest Services Vacation Play We were charged incorrectly and did not get what we paid for. The resort did not live up to their words , Internet
We received a call from Vacation Play offering a 3 day 2 night getwaway for 139.00, plus 100.00 worth of gift certificates. I told the rep that was an awesome package but I was planning a birthday trip and would need one additional day. She said that would not be a pr...
Entity
Hilton Head Guest Services
Categories: Resorts
4, Report:
#483915
Posted Date:
Oct 09 2011
Hilton Head Guest Services They sold us tickets to the Spirit of Harbour Town Sunset Dinner Cruise without disclosing the extra fees of $10.00 each and the $5.00 parking. Undisclosed fees Marietta, Georgia
The company sold us tickets to the Spirit of Harbour Town Sunset Dinner Cruise without disclosing the extra $10.00 port fee for each ticket and the $5.00 parking fee.
In the evening when we entered the area, we had to pay the parking fee, and at the ticketing area we were told that...
Entity
Hilton Head Guest Services
Categories: Tours & Excursions
5, Report:
#621813
Posted Date:
Jul 10 2010
Hilton Head Hospitality, LLC, Hilton Head Guest Services, vacationplay, vacationplay.com, vacationplay.com, Resort Services. Fraud and deceptive sales practices Woodstock, Georgia
We were contacted 8/09 regarding a FREE vacation in HHI, SC THAT WED ALREADY EARNED. A refundable deposit of $150 upon completion of the vacation was charged to my CC in 8/09 w/o any disclosure of terms & conditions in any form prior to or during the aforementioned transaction. ...
Entity
Hilton Head Hospitality, LLC,
Categories: Resorts
6, Report:
#620651
Posted Date:
Jul 06 2010
Hilton Head Guest Services, Hilton Head Vacation Play Hilton Head guest services After persistant pestering, from vacation play I purchased a package deal and when I was ready to use my package, I found out that I could not go the the destination of my choice because I am single. Internet
After persistant pestering from a representative at Vacation play, I agreed to purchase one of the packages offered. Without incident on my part, Vaction Play recieved money for a package to 2 locations of my choosing. I was told the only thing I would have to do is book my trip and...
Entity
Hilton Head Guest Services, Hilton Head Vacation Play
Categories: Resorts
7, Report:
#607823
Posted Date:
May 31 2010
Hilton Head Guest Services, Hilton Head Vacation Play Vacation Play -False Advertising Internet
My relatives booked travel through Vacation Play. They were told that the vacation would be at the Coral Resorts on Hilton Head Island, SC. They were informed that it was a beachfront resort and the package included benefits such as 8 FREE rounds of golf. The only stipul...
Entity
Hilton Head Guest Services, Hilton Head Vacation Play
Categories: Resorts
8, Report:
#605372
Posted Date:
May 20 2010
Hilton Head Guest Services, Hilton Head Vacation Play Hilton Head Guest Services Charged my debit card without my permission! Woodstock, Georgia
These people pestered the crap out of me to go and I finally did. The hotel was not very nice - nothing like what they told me it would be. Resort my A**. They called me again and I thoguht maybe I'd go. They ended up charging my credit card without my author...
Entity
Hilton Head Guest Services, Hilton Head Vacation Play
Categories: Lodging
9, Report:
#467654
Posted Date:
Jul 09 2009
Hilton Head Guest Services, Hilton Head Vacation Play Bait and switch tactics and unethical sales practices Woodstock Georgia
A representative Lindsey Howell offered a package for 2 destinations for $99.00. I bought the package and upgraded and booked one of the destinations. Hours later I wanted to cancel the package. I called the company back, no one answered the phone.
I called back 2 days later ...
Entity
Hilton Head Guest Services, Hilton Head Vacation Play
Categories: Resorts
10, Report:
#403816
Posted Date:
Jan 09 2009
HILTON HEAD HOSPITALITY DECEPTIVE TIMESHARE SALES Woodstock Georgia
Makes introduction phone calls to customers that are on the National Do
Not Call List.
Sends paperwork that is confussing.
Charges Service Fee after Customer has returned home. When confronted they refuse to explain the reason for the service fee truefully
Refuse to ...
Entity
HILTON HEAD HOSPITALITY
Categories: Travel Services
11, Report:
#301300
Posted Date:
Sep 28 2008
Hilton Head Guest Services Deceptive high-pressure telephone solicitation with ABSOLUTELY NO REFUNDS Woodstock Georgia
My wife had been solicited by a time-share company to purchase a reduced-price vacation for 159.00. The telephone solicitor talked her into adding a free Florida vacation. Upon receipt of the paperwork, she noticed that she had been billed 60.00 for the free vacation. She spoke with...
Entity
Hilton Head Guest Services
Categories: Sales People
12, Report:
#266088
Posted Date:
Jan 04 2008
Granton Marketing - Smart Circle - Hilton Head Guest Services Deceptive & Fraudulent Horrible Customer Service Woodstock Georgia
All I know is that I purchased 3 differnet vacation weekend packages. First was used by my daughter. She wasn't given all of the correct information so upon her arrival, they were shocked she was there - but it was her fault, not theres.
We did our weekend and from the point of ...
Entity
Granton Marketing - Smart Circle - Hilton Head Guest Services
Categories: Travel Services