1, Report:
#1517914
Posted Date:
Aug 19 2022
Hughes net Satellite This company offered a 30-day trial, with trouble shooting, and quality internet speeds. Hughes did not have support for us with trouble shooting, or hnnor the 30 day trial with no fee's if we cancel return equipment. Illinois
We were told inconsistent statements several times in a three-way call regarding this 30-Day trial. Hughes Net did not honor this for us. I filed a complaint to the management, with news channel 3 to help with this issue, and the BBB regarding all the circumstances to Nate 3/15 hook...
Entity
Categories: Satellite Dish Companies
2, Report:
#1125374
Posted Date:
Feb 21 2014
Hughes Net Satellite HUGHES NET SATELLITE SERVICE NEED TO BE RAN OUT OF TOWN ON A RAIL MS
This company is ridiculous. I have been a customer since 8/11. They have been highjacking my bill since inception. To start with if you go to customercare and make a payment without logging into your account and make the payment online. They system ask you if you are makin...
Entity
Categories: Satellite Companies
3, Report:
#1120955
Posted Date:
Feb 05 2014
Anna McIntyre Would not refund complete amount Moody Texas
Hughes Net Satellite Internet Stated Free installation and set up with money back if not happy with services within 30 days. Was charged $385.99. refunded $99. stated it was $200 service install. Never received anything in writing Gaithersburg, Maryland. I was told free install.This...
Entity
Categories: Credit & Debt Services
4, Report:
#1094010
Posted Date:
Oct 23 2013
Hughes Network Systems Hughes Net, Hughes Net Satellite A miserable 4.5 years Gaithersburg Maryland
A customer of Hughesnet Satellite internet services since Nov of 2008, (way to long). I have never before bothered with the rating or reviewing of any company, even after I have had bad experiences, but this is a company that was able to rock my world and get me to share my many mis...
Entity
Categories: Internet Service Providers
5, Report:
#1074057
Posted Date:
Aug 08 2013
Hughes Net Satellite Internet Poor Service, Fraud and Stole from My Bank Acct Germantown Maryland
Had Service with Hughes Net for 1 year. Had poor service with Daily poor Internet connections. Had contacted Technical Service many times. Was never resolved. Raised our bill without notice but Internet connection went worse. Finally had enough. Decided to cancel the Service and l...
Entity
Categories: Internet Service Providers
6, Report:
#952248
Posted Date:
Oct 08 2012
Hughes net they lied and said my equip was broken in order to up sell me to Gen 4 service. germantown, Maryland
a wind storm moved my dish. tech said my modem was bad after he did a system check. a service tech came out and found it was only the dish but they had already up sold me to Gen 4. the dish was installed in the open next to the bay and is exposed to very high winds. I am told ...
Entity
Categories: Satellite Companies
7, Report:
#952214
Posted Date:
Oct 08 2012
Hughes net they lied and said my equip was broken in order to up sell me to Gen 4 service. germantown, Maryland
a wind storm moved my dish. tech said my modem was bad after he did a system check. a service tech came out and found it was only the dish but they had already up sold me to Gen 4. the dish was installed in the open next to the bay and is exposed to very high winds. I am told ...
Entity
Categories: Satellite Companies
8, Report:
#904323
Posted Date:
Jun 28 2012
HUGHES NET SATELLITE Installer lied and said that the updates at midnight would make the internet work the next day. Nationwide
First of all, Hughes Net has oversold their services and continue to sell internet service they cannot provide. Everyone I know within 50 square miles has complained and I wish I heard the complaints before I signed up. I have not used my internet at all. The first...
Entity
Categories: Internet Service Providers
9, Report:
#814854
Posted Date:
Dec 28 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/82a77bdd-873a-4c16-9abf-e1631803c2a6.png)
hughes net Stole over $300 for their own mistake out of my bank account Internet
I had canceled my hughes net satellite internet service due to temporally moving out of state. The reason for moving was being relocated due to my husband being in the military.We had no problems canceling the service, our payments have always been on time and we did not owe them an...
Entity
Categories: Credit Card Fraud
10, Report:
#778080
Posted Date:
Sep 18 2011
hughes net satellite refusing to honor refund after sending back the paid for equipment, Internet
had hughes net for under a year.paid the early termination fee and sent back the equipment for refund since you pay for it on installation. waited after receiving the notice of receipt from the hughes net website. still no word after a month and a half. called them to ask where the ...
Entity
Categories: Internet Service Providers
11, Report:
#555813
Posted Date:
Jan 17 2010
WildBlue Communications Inc deceptive advertising, possibly outright fraud Greenwood Village, Colorado
I live in rural Nevada where the only way to receive broad band internet service is via satellite. I received an offer for a so-called gamers package of high speed internet from AT&T in partnership with Wildblue for $79.99 a month with a 15 month contract. For the first month it...
Entity
Categories: Internet Service Providers
12, Report:
#512906
Posted Date:
Oct 21 2009
Hughes Net Satellite Internet Stated Free installation and set up with money back if not happy with services within 30 days. Was charged $470. refunded $268. stated it was $200 service charge. Never received anything in writing Gaithersburg, Maryland
Ordered hughes internet per phone from salesman in South Carolina ask many questions regarding service and explained what it was being used for. He stated had special of free installation and set up with new system. Unlimited internet access. If not happy with service full ref...
Entity
Categories: Internet Fraud
13, Report:
#447244
Posted Date:
Apr 28 2009
Hughes Net Satellite Internet connectivity issues, proxy server usage, (creates poor performance) cacheing server, limits usage to old static html, F minus Lineville Alabama
The service and support that I have seen so far is very poor.
The service was advertised as a premium service but what was delivered was actually poor second rate service, using old technology like proxy servers and cacheing servers that hold static information about the interne...
Entity
Categories: Internet Service Providers
14, Report:
#446804
Posted Date:
Apr 27 2009
Hughes Satellite Network, Hughes Network Systems, LLC Hughes Net technical support is horrible Germantown Maryland
Hughes Net Satellite systems in general is horrible.
It started out with the installation. It took 10 days to get the installation completed and in the end I feel it was the lousy installation job that was the reason for the poor performance of the systems itself. The connection...
Entity
Categories: Miscellaneous Companies
15, Report:
#437842
Posted Date:
Mar 26 2009
Hughes Net Technical Support is horrible Germantown Maryland
4 months ago I ordered Hughes Net satellite internet and have had nothing but trouble from the start. Installation took over 10 days. The original installer was 4 hours late and then told me he could not install the dish on the roof. So I installed a metal pole in my yard. I then ca...
Entity
Categories: Miscellaneous Companies
16, Report:
#434420
Posted Date:
Mar 15 2009
Hughes Net Satellite Internet Fighting for No Service Www.hughesnet.com Internet
It sounds like I'm not the only one that has had serious problems with HughesNet. I signed up for their service the end of December, 2008. I also had problems with downloading.
My service was supposed to be buying the equipment for $20/month on top of my regular bill. On January ...
Entity
Categories: Internet Service Providers
17, Report:
#369301
Posted Date:
Sep 03 2008
Hughes Net Statlite, Hughes Net Satellite Too much money for not enough service Delaware Internet
Unfortunately I've had this service for over two but I have no choice.(well I do but). I'm running a eBay /web base business and dial wont cut it. The problem I have is that I pay $70.00 per month for browsing. If I wont to download any large updates I have to do it at 3am, and some...
Entity
Categories: Internet Service Providers
18, Report:
#351315
Posted Date:
Jul 15 2008
Hughes Net Satellite INTERNET RIP OFF Germantown Maryland
This company is nothing but fraudulent. They promise high speed internet. You call to order the service and are NEVER told about any fair access until you begin to have problems with the service. My current dial up speed provides faster service than theirs ever did. After contac...
Entity
Categories: Cable Companies
19, Report:
#334617
Posted Date:
May 24 2008
Hughes Net Satellite, HughesNet Sattellite Avoid at all cost. The ads on TV are a joke. There are better companies that work. Germantown Maryland
We live in the country and had dial up service but we needed faster service for because my wife was doing online school. We signed up for satellite service because we had DirectWay before and it worked OK. My old system wouldn't work with the new one so we had to purchase a new sy...
Entity
Categories: Internet Service Providers
20, Report:
#317335
Posted Date:
Mar 12 2008
Hughes Net Charged me an installation that wasn't mine in another state on my credit card. Internet
1) 3/8/08 Had new Hughes Net satellite installed. All well at this point.
2) 3/10/08 in PM checked account status online and found my account co-mingled with another, not mine. Both to be paid by a credit card....mine! Someone either made a mistake on their end or had made a bogu...
Entity
Categories: Internet Service Providers
21, Report:
#311967
Posted Date:
Feb 26 2008
Hughes Satellite Network & Their Cronies! Complete rip-offs concerning service, up time, fair access, support, price Germantown Maryland
Since I've had hughes net satellite services I've had NOTHING but problems! First and foremost, these sleaze bags fail to make sure that you understand that they do not have the bandwidth to support the service they're selling. They offer very minimal bandwidth usage, even with thei...
Entity
Categories: Internet Service Providers
22, Report:
#295847
Posted Date:
Dec 31 2007
Hughes Net Hughes Net is a fraud Chicago Illinois
Hughes Net satellite service is definately a last resort!
I am unable to get cable high speed internet here, so I called hughes Net service. Everything went well although expensive, to line up installation. Then the day came, I did 80% of the work ( under house and in attic line ...
Entity
Categories: Internet Service Providers
23, Report:
#264407
Posted Date:
Jul 31 2007
Hughes Net Satellite Service Satellite Robbery!, system failure, lack of credibility, charged for poor service and no service and faulty equipment and shipping charges! Germantown Maryland
Mislead by commercials that claim faster internet connections, only to be sold the slowest piece of equipment known to man that fails minutes after the warranty expires- imagine that-- an hour and twenty minutes has been the shortest phone call I have experienced with customer serv...
Entity
Categories: Internet Service Providers
24, Report:
#248232
Posted Date:
May 11 2007
Hughes.Net Satellite Broadband Speed Less than Dial-Up Nationwide
After nearly 10 years of flawless broadband service in Tampa Bay, Florida (with TimeWarner/RoadRunner ISP) I moved to a rural area of Indiana so I could near my family. I am a college student and freelance CG animator and a reliable broadband connection is very important to me. In t...
Entity
Categories: Internet Service Providers