1, Report:
#1471542
Posted Date:
Jan 17 2019
CPO Outlets $678 return fee on $1,235 Order that hadn't shipped when I canceled
On 12/29/18 I placed a $1,163 order through Amazon ($1,235 w/ tax) (via CPO Outlets) for a Laguna Tools 1412 bandsaw. Large heavy item that requires a lift gate service to deliver. This charge showed pending on my credit card statement a day later. On 1/4/19 (6 days later) I noticed...
Entity
CPO Outlets
Categories: tools
2, Report:
#1429418
Posted Date:
Feb 15 2018
Laguna Tools - California Never Shipped - promised 3x to ship - ultimately promised to ship RUSH ---shipped GROUND service Irvine California
I placed an order online on 2/2/18 for some simple sanding belts. They were in stock. Laguna is in California, we are in Oregon. On 2/6 I called to inquire about the order as I hadn't received a shipping confirmation and just wanted to know for our cabinet shop whe...
Entity
Laguna Tools - California
Categories: Customer Service & Support
3, Report:
#1313868
Posted Date:
Jun 28 2016
Laguna tools Jointer/Planer scam California Internet
After purchasing a jointer/ planer from Laguna tools I found everything relatively fine...however, the knives that were installed in my tool were junk. I called my sales rep and he was able to send me new knives...3 replacements were sent for a 4 blade head. I was given a case...
Entity
Laguna tools
Categories: Questionable Activities
4, Report:
#1078444
Posted Date:
Aug 23 2013
Laguna Tools Worst nightmare of my life Irvine California
DO NOT DO BUSINESS WITH THIS COMPANY! My company bought a CNC Router from Laguna tools and it was a total nightmare. When we were in the process of purchasing the machine everyone was very much customer service oriented. Once they received the deposit for the machine everything went...
Entity
Laguna Tools
Categories: Miscellaneous Electronics
5, Report:
#723296
Posted Date:
Oct 22 2012
Laguna Tools Catherine Helshoj, Torben Helshoj, Rick Kerrigan, Steve Alvarez, Jerry Goodman, Jason Cotton shoddy company lies origin of their products and treats employees poorly not paying as agreed deplorable service all their salespeople are forced liars , Internet
DO NOT DO BUSINESS WITH THIS COMPANY! The machines are chinese crap and they deceive you by their website with descriptions european style. The Customer service is run by Jason Cotton who has the worst personality traits and simply doesn't care about anyone or anything. Their s...
Entity
Laguna Tools
Categories: Employers
6, Report:
#822632
Posted Date:
Jan 14 2012
Laguna tools rip off Irvine, California
Laguna tools misrepresented a 5 year old machine to me as new.. Parts had been cannibalized off it. It had been set up and used as a demo somewhere. The salesman totally misrepresented this machine. As soon as we received it we could tell it was used. When called on it he conti...
Entity
Laguna tools
Categories: Bait-and-Switch