1, Report:
#1347134
Posted Date:
Jan 02 2017
Legacy Long DIstance, Zero Plus Dialing, Legacy Inmate Communications Charged for collect calls not accepted. Cypress, California
I was charged for 8 collect calls from an inmate in jail. Seven of the calls were answerd by an answering machine; one was answered but charges were refused. This company refused to refund the money for these incomplete calls.
Entity
Legacy Long DIstance
Categories: Telephone Companies
2, Report:
#1313746
Posted Date:
Jun 27 2016
Legacy Collect calls Legacy Inmate Communications Scam Artists, Shady Cypress California
I received a collect call from a friend who was stranded at the Greyhound statoin in Grand Rapids, MI. I put in my debit card information, but was never connected to my friend. The next day I noticed two charges on my debit card, one for $1.00 and one for $24.08. I was never e...
Entity
Legacy Collect calls
Categories: Correctional Facilities / Jail
3, Report:
#1238339
Posted Date:
Jun 27 2015
Legacy Inmate Communications Legacy Collect Charged additional $17.58 for a call that I only authorized for $1.00 Cypress California
On 06/26/2015 my bank account was charged for $17.58, presumably for a call to a jail in Lake County, IL. I did not make or receive any calls on that day. The previous day I received a call from an inmate at that jail and approaved a charge in the amount of $1.00.
After disco...
Entity
Legacy Inmate Communications
Categories: Telephone Companies
4, Report:
#1172277
Posted Date:
Aug 26 2014
Legacy Inmate Communications They charge for calls that are not connected Nationwide
This company requires you to prepay for calls from inmates in jail. If your balance is not over a certain amount they will not connect your call even when the balance is over the amount of the connection fee.
They charge a $10.80 fee to connect your call and .89 per minute. Howeve...
Entity
Legacy Inmate Communications
Categories: Telephone Companies
5, Report:
#1037480
Posted Date:
Mar 24 2013
Legacy International Legacy Inmate Communications Outrageous Charges for 2 min phone call!! Internet, California
A friend of mine called me from the city jail three times, the first time the operator disconnected us before the call was ever connected- charge $1.00. He called a second time, finally getting through which was another $1.00 to connect and $16.04 for a ONE MINUTE phone call! Later ...
Entity
Legacy International
Categories: Cellular Phone Companies
6, Report:
#759758
Posted Date:
Sep 20 2012
legacy inmate communications legacy inmate communications FRAUD Internet, Internet
Legacy inmate communications is a fraud! they charge you $14.99 for connection and $1.99 a minute, but they always overcharged me, i used 7:41 sec the charged me $35, when i call them to discuss it&n...
Entity
legacy inmate communications
Categories: Telephone Companies
7, Report:
#631233
Posted Date:
Sep 01 2010
Legacy Inmate Communications Legacy Inmate Communications Legacy OSP charged me for a call that I didn't receive! Cypress, California
My boyfriend was in the county jail, and had been calling me through Telmate (for which I have no complaints. Very helpful, and they refunded my money when my calls didn't go through). When he was being released he called me from the jail's payphone. He told me that the phone had to...
Entity
Legacy Inmate Communications
Categories: Telephone Companies
8, Report:
#492069
Posted Date:
Sep 09 2009
Legacy International, Inc. - Legacy Inmate Communications - Legacy Contact Center Services Unbelievable pay phone rate! Disgraceful! Cypress, California
I had to pull off the road the other day and make an emergency phone call. In using a pay phone, I had to make 3 calls to reach the person necessary. The first two calls were unanswered, the 3rd and final call did answer and was less than 2 minutes in conversation. I was...
Entity
Legacy International, Inc. - Legacy Inmate Communications - Legacy Contact Center Services
Categories: Miscellaneous Companies
9, Report:
#452656
Posted Date:
May 17 2009
Legacy Inmate Communications phone company has no idea what happened to funds sent and doesn't care.. Nationwide
I had my experience with Legacy because my boyfriend ended up going to jail and I had to set up a pre paid account in order to get phone calls. First and foremost let me say NEVER EVER give them a credit or debit card number. Always KEEP YOUR RECEIPTS FOR FUNDS SENT!!! I set up 3...
Entity
Legacy Inmate Communications
Categories: Correctional Facilities / Jail
10, Report:
#338594
Posted Date:
Jun 09 2008
Legacy International, Inc. - Legacy Inmate Communications - Legacy Contact Center Services overcharged long distance call 35 dollars for less than 2 minutes Cypress California
May 9, 2008 = make a less than 2 minute long distance phone call from a pay phone at a vacation destination, home (because the cell didn't have bars/service in the area) no biggie I thought to myself = be about 2-3 bucks... Realized no change, had to run my credit/debit card... ...
Entity
Legacy International, Inc. - Legacy Inmate Communications - Legacy Contact Center Services
Categories: Telephone Companies