1, Report:
#1433002
Posted Date:
Mar 07 2018
MBS Direct Price Gougers Columbia Missouri
This company has a monopoly on custom edition books made for specific schools so that they can overcharge and screw you over with shipping because they cannot be purchased elsewhere. Their shipping rates are ridiculous!!! I was told a book was included in my class and did not find o...
Entity
MBS Direct
Categories: Books, Book Sales, Book Stores
2, Report:
#662672
Posted Date:
Aug 28 2012
MBS Direct UPS Failure to pay for book damaged in shipping by UPS and failure to return damaged book, Internet
I answered an email to have my textbook bought back by MBS. I was given a quote of $80.00 as payment for the book I was sending. I got an email to print out the prepaid label, package the book, and return it by UPS.
I mailed the package at a Staples Store UPS drop off. I receive...
Entity
MBS Direct
Categories: Shipping & Handling
3, Report:
#879852
Posted Date:
May 08 2012
MBS Direct Claims they destroyed a book I returned and said I waited to long to return missing component. Book is gone, I have other volume and I am out the money. They won't speak to me it is a done deal!!!! Columbia, Missouri
In February I returned a book to MBS. I was totally unaware there was another volume in the set. When I filled out the return slip there was nothing stating that 2 books were to be sent. They printed me a return label. I sent one book. I got an e mail saying ...
Entity
MBS Direct
Categories: Library
4, Report:
#856607
Posted Date:
Mar 20 2012
MBS DIRECT ALWAYS ISSUES WITH ONLINE ORDER Internet
I have placed several orders through MBS Direct and every time, there is always an issue. The last problem i had with them was when i placed an order online. I order my class material online and picked the right book but when i recieved it, it was the wrong book. They claimed that t...
Entity
MBS DIRECT
Categories: Colleges and Universities
5, Report:
#236641
Posted Date:
Feb 20 2007
MBS Direct And MBS Textbook Exchange insufficient employee training and inadequate website Customer Loyalty Program ripoff Columbia Missouri
The employees at MBS Direct are not trained on the 25% Customer Loyalty Program bonus and are unable to answer customer questions. The MBS Direct website has inadequate information on the customer loyalty program. This results in students unable to receive their customer loyalty bon...
Entity
MBS Textbook Exchange,
Categories: Book Stores