1, Report:
#1508963
Posted Date:
Jun 14 2021
Auto Parts: Parts Geek LLC Marlton, New Jersey Not paid my refund of $87.55 after I returned the part to their warehouse mariton New Jersey
OnMay 3rd 2021 I orderd a set of front headlights for my 2003 Mercury Mountaineer. They shipped one headlight assembly and refunded one headlight.
Why would you ship one when I ordera set which showed in stock on their website.
I called parts geek and reordered a set that was in sto...
Entity
Auto Parts: Parts Geek LLC Marlton, New Jersey
Categories: Auto Parts
2, Report:
#1495304
Posted Date:
May 16 2020
Parts Geek LLC Sent me a different model of part although thier website showed the correct picture and part. They happen to be out of the one I needed, so they sent me a different model. They then refused to pay for return shipping or give me a refund after I complained. Marlton New Jersey
I ordered a part for a crew cab truck. I clearly ordered the correct part as the picture they showed was the one I needed. They then sent me a part for an extended cab or super cab truck. They said they could not then replace it with the correct one since they were out of stock ...
Entity
Parts Geek LLC
Categories: Auto Parts
3, Report:
#1381266
Posted Date:
Jun 26 2017
![](https://www.ripoffreports.com/report-images/45*34/docs/r1381266-088oqr-cmucqicmnh.png)
Parts Geek LLC Partsgeek.com Junk parts, Rude and liars, Stay away it's bad news Marlton New Jersey
In Nov. 08, 2016 and before the begining of the holidays, I ordered 5 items from parts geek including 2 full Struts-Springs assembly, 2 tie rods ends and an oxygen sensor, order# 15-30378811, I paid $314. But when they arrived they were in boxes that were torn apart, looks like th...
Entity
Parts Geek LLC
Categories: Auto Parts
4, Report:
#1313237
Posted Date:
Jun 24 2016
partsgeek.com Parts Geek, LLC Send the wrong part and want to charge for returned delivery. Marlton NJ
I order a bumper for my 2015 Explorer XLT and the part they told me after I received that was for a sport or limited, and in the site it says all Explorer have all 3 models as using this part and the pic was exactly the same as the part I need it. also the part shows reg explorer, s...
Entity
partsgeek.com
Categories: Auto Parts
5, Report:
#1199497
Posted Date:
Jan 05 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1199497-j9iaae-r1gu5vdjhh.png)
Parts Geek, LLC pro parts, Brian Tinari I never received my package Marlto Florida
I purchased a fuel pump from partsgeek.com on December the 15th 2015. I never received the part. “Partsgeek” refuses to refund my money or ship another part stating they are not responsible for losses that occur as a result of packages being left in your absence.
They also state...
Entity
Parts Geek, LLC
Categories: Auto Parts
6, Report:
#1185907
Posted Date:
Oct 30 2014
Parts Geek Parts Geek LLC Deceptive, crooked, horrible customer service Internet
Listed a PO box as a ship to address. PartsGeek came back and said they don't ship to PO boxes, so I assumed they must be using UPS or FedEx. I gave them the physical address of my dad's house, PartsGeek took my money, then sent me a postal service tracking number. I contacted...
Entity
Parts Geek
Categories: Auto Parts
7, Report:
#1184300
Posted Date:
Oct 22 2014
Parts-Geek, LLC Parts Geek.com SHIPPING WRONG ITEM BRAND Marlton New Jersey
1) The Seller and its Warehouse (Parts Geek, LLC) advertise their brand items on their website but yet they ship different item.
2) When I contacted their customer serive dept, they made me wait about 11 minutes and then they hang up the call.
3) They only want you to contact them...
Entity
Parts-Geek, LLC
Categories: Auto Parts
8, Report:
#1179311
Posted Date:
Sep 25 2014
Parts Geek, LLC Parts Geek Parts Geek is shady with horrible customer service! marlton Internet
Their customer support is non existent. Called twice and was on hold for over an hour each time before giving up and hanging up. They make you pay for return shipping when it's their fault AND don't refund for the original shipping you paid. Horrendous company overall!!!
Entity
Parts Geek, LLC
Categories: Auto Parts
9, Report:
#1160001
Posted Date:
Jul 07 2014
Parts Geek, LLC 2 weeks and counting for my REFUND Marlton NJ
I ordered some parts for my car, which took over a week to receive, and it turns out, they were the wrong parts (even though Part Geek part description was correct.
I promptly attempted to contact Parts Geek to get instruction on how to return my parts for the correct parts, and cou...
Entity
Parts Geek, LLC
Categories: Auto Parts
10, Report:
#1131365
Posted Date:
Mar 18 2014
Parts Geek LLC Wrong product sent and unable to return Marlton New Jersey
I returned a part that was sent being it was the INCORRECT part they sent.. I have been contacting the number they state on the website. Only to find it sends you to a line that NOONE answers then it hangs up on you. This company is a RIP OFF!! I pray they are affiliated with the BB...
Entity
Parts Geek LLC
Categories: Shipping & Handling
11, Report:
#1124659
Posted Date:
Feb 19 2014
Parts Geek LLC Beware if you want cancel or return an order! Internet
I am not submitting this report because I was ripped off by Parts Geek per se. I am submitting this report to make others aware of Parts geek cancellation and return policy that they have supplied on their site. I ordered a set of headlight assemblies for an 03 Mustang. The part had...
Entity
Parts Geek LLC
Categories: Auto Parts
12, Report:
#1103130
Posted Date:
Nov 30 2013
Parts Geek LLC Worst Car Part Company Ever!!! Marlton New Jersey
Purchased a grill insert for a 1998 Mercedes Ml320 from Partsgeek. The part measures 3 x 18 and weighs about 12 0z. These yahoo's send a part that is twice as long, and obviously meant for a tank! The part was shipped in a box that could have housed 400 of these things! I ...
Entity
Parts Geek LLC
Categories: Auto Parts
13, Report:
#1095499
Posted Date:
Oct 29 2013
Parts Geek LLC PartsGeek Charges for merchandise not shipped, lies about merchandise having shipped Marlton New Jersey
I ordered twice from this company. The first time I ordered, they invoiced my entire order as having shipped, but actually shipped only one small part of it. When I complained, a few days later, the rest of the order followed. I figured it must have been an honest mistake, rather th...
Entity
Parts Geek LLC
Categories: Auto Parts
14, Report:
#1017721
Posted Date:
Feb 21 2013
Parts geek Parts geek LLC Worst Customer service policy EVER! Charlotte, North Carolina
I placed an order for a mirror for my wife's car. Within 30 seconds of hitting the Submit button I realized that I ordered the wrong one. I sent them a E-mail within 2-3 minutes of submitting the order stating that I needed to cancel the order. They responded 24 hours later an...
Entity
Parts geek
Categories: Auto Parts
15, Report:
#998932
Posted Date:
Jan 18 2013
Parts Geek, LLC received wrong part, no response from my request for RMA Marlton, New Jersey
Ordered what was advertised as OEM, turned out to be China made and the wrong part. Followed their policy to request an RMA via email on their site. That was a month ago, no response so I requested the RMA again on 1/15/2013.
Entity
Parts Geek, LLC
Categories: Auto Parts
16, Report:
#864931
Posted Date:
Apr 06 2012
parts geek,llc i ordered a part for my car paid 166.44 part did not fit i returned the part via us post#1310 0460 0000 6212 6990 never got a refund since 12/27/2010 marlton, New Jersey
i ordered a rear wheel hub assembly ord # 11-2060922 the part did not fit. i returned it by us postal service on 12/27/10 1310 0460 0000 6212 6990 insured the item total of 16.47. i have called many times.i have never got a refund.
Entity
parts geek,llc
Categories: Auto Parts
17, Report:
#672492
Posted Date:
Dec 17 2010
![](https://www.ripoffreports.com/report-images/45*34/docs/8561743c-193d-4020-a24a-e3ff796ef7a4.png)
Parts Geek LLC False Advertisement and Fraudulent Sales Practices Marlton, New Jersey
This company fraudulently advertises that they sell a Front Left Fender and Front Bumper Cover for a 2001 Saturn SC2. In fact this company sends its customers a fender and bumper cover for a Saturn SL Not the same model. These parts are not interchangeable and are therefore incorrec...
Entity
Parts Geek LLC
Categories: Auto Parts
18, Report:
#620175
Posted Date:
Sep 21 2010
![](https://www.ripoffreports.com/report-images/45*34/docs/89fbea2f-225d-4659-a17e-7f313e103ec2.png)
Parts Geek LLC parts geek, llc. sent the wrong part, won't answer the phone or return e-mails Allenwood, New Jersey
I ordered a complete fuel hose assembly from partsgeek.com (for a pressurized system). they sent me a fuel hose that I could have picked up from NAPA for 6.50. The price for the actual hose assembly was a good price. I need the right part not a hose that is not a p...
Entity
Parts Geek LLC
Categories: Auto Parts