1, Report:
#684755
Posted Date:
Jan 20 2011
APX-SAI-Castle Rock Security Alarm Monitoring is on my crap-list for having a roll over contract, so I cannot cancel services. Arlington Heights, Illinois
I called on 1/20/2011 to cancel my services with Castle Rock Security. I have more than fulfilled my 3 year contract agreement, I have had this alarm for 5 years. They don't even call when the alarm goes off-line.
Castle Rock Security stated that I cannot cancel my services until ...
Entity
APX-SAI-Castle Rock Security Alarm Monitoring
Categories: Security Services
2, Report:
#636364
Posted Date:
Sep 01 2010
Castle Rock Security APX-SAI-Castle Rock Security Alarm Monitoring Home Secutiy Monitoring Arlington, Illinois
STAY AWAY FROM THIS COMPANY!
I purchased my home security system in June 2007 from SAI alarm. The sales person was very pushy and required a signed agreement that day with installation the same day. The sales person also stated that a $100 initiation fee w...
Entity
Castle Rock Security
Categories: Security Services
3, Report:
#455408
Posted Date:
Aug 01 2010
APX-SAI-Castle Rock Security Alarm Monitoring APX-SAI-Castle Rock Security Alarm Monitoring that steals from you!!! Stay away from them. Arlington Illinois
Jenn, just want to say that I am in the exact situation as you. SAI should be brought to justice. The company survives by ripping people off. I'm talking to my lawyer and will take action against them.
http://www.ripoffreport.com/reports/0/455/RipOff0455255.htm
I purchased my ...
Entity
APX-SAI-Castle Rock Security Alarm Monitoring
Categories: Home Security
4, Report:
#457721
Posted Date:
Aug 01 2010
APX-SAI-Castle Rock Security Alarm Monitoring Ripp Off, Scam Artists, Bad Customer Services Arlington Heights Illinois
I purchased my home security system June 3, 2006 from APX alarm. I should have know right of the bat this was a bad idea. The sales people were very pushy and required a signed agreement that day with insulation that day. He was a clean cut college kid from Utah out trying to make a...
Entity
APX-SAI-Castle Rock Security Alarm Monitoring
Categories: BBB Better Business Bureau
5, Report:
#613823
Posted Date:
Jun 13 2010
APX - SAI - Castle Rock Security Alarm Monitoring castle rock security i have never had this company and want it off my credit report 12801 n central expy ste 250, Texas
crenshaw aNd assoccitesbeen on my credit rport saying representing castle rock security
partial number 518348
saying 1284.address identifaction 612814473
Entity
APX - SAI - Castle Rock Security Alarm Monitoring
Categories: Credit Card Fraud
6, Report:
#477149
Posted Date:
Aug 06 2009
APX-SAI-Castle Rock Security Alarm Monitoring Refuse to release from contract after 3 years without reminders Arlington , Illinois
Similar to several other consumers on this site, we had a three-year contract with Apex/SAI/Castlerock, which we fulfilled. We then changed to another alarm company without realizing the contract switched over, not to month-to-month, but rather year-to-year, and if we didn't notify ...
Entity
APX-SAI-Castle Rock Security Alarm Monitoring
Categories: Security Services
7, Report:
#476668
Posted Date:
Aug 05 2009
APX-SAI-Castle Rock Security Alarm Monitoring Contract renewal scam Arlington Illinois
I had the same experience as two other customers: Reports 455255 and 455408. CastleRock - Apx- SAI or whatever name they want to be called. I tried to cancel my home security services after 3 years on May 28, 2009 by phone and letter. My renewal was June 5, 2009 and since this ...
Entity
APX-SAI-Castle Rock Security Alarm Monitoring
Categories: Home Security
8, Report:
#473817
Posted Date:
Jul 27 2009
SAI/Castle Rock Security Another SCAM from FAMOUS SAI, BEWARE of LIES, NO CALL BACKS, LEAGAL ACTION Arlingtonarlington Heights Illinois
SAI came to my door selling home alarms, we where told we could cancel anytime as long as we payed the next months fees for the cancelation cost.
Also we where told that if we moved we could cancel the service, hear it is a year after we moved, and gave 30 day notice of intent to c...
Entity
SAI/Castle Rock Security
Categories: Security Services
9, Report:
#466679
Posted Date:
Jul 01 2009
Castlerock SecurityAPX - SAI - Castle Rock Security Alarm Monitoring Corrupt Billing Practices and the WORST customer service I have ever encountered Arlington Heights Illinois
I signed a contract with this company (before it changed it's name for the 2nd time) back in June of 2006. They were using honest returned Mormon missionaries to peddle their services in Las Vegas. I have found out later that they heavily recruit these boys because of the recently l...
Entity
APX - SAI - Castle Rock Security Alarm Monitoring
Categories: Security Services
10, Report:
#459192
Posted Date:
Jun 06 2009
APX-SAI-Castle Rock Security Alarm Monitoring Rip off Arlington Heights Illinois
I signed a 3-year contract back in May 29, 2006. In April of 2008 I called APX to let them know I no longer had a LAN line (home phone line). They said I still to keep paying until my 3-year contract expired. So, I called them back May 29, 2009 the day of the contract expiration ...
Entity
APX-SAI-Castle Rock Security Alarm Monitoring
Categories: Sales People
11, Report:
#456623
Posted Date:
May 31 2009
SAI/ Castle Rock Security Sells upstanding clients to collection Arlington Heights Illinois
After being a faithful costumer to SAI for almost five years, we got a surprise letter in the mail from a collection agency stating that we owed SAI $600! I placed several calls to SAI and not one person could explain to me why we owed $600, refused to transfer me to management and...
Entity
SAI/ Castle Rock Security
Categories: Security Services
12, Report:
#455457
Posted Date:
May 26 2009
APX-SAI-Castle Rock Security Alarm Monitoring Rip Off, Poor Customer Service, Bad Service, Don't Care about the Customer Arlington, Hights Illinois
I purchased my home security system May 23rd 2007 from APX alarm. I should have know right of the bat this was a bad idea. The sales people were very pushy and required a signed agreement that day with insulation that day.
I was just informed that my account was sent to collectio...
Entity
APX-SAI-Castle Rock Security Alarm Monitoring
Categories: Home Security
13, Report:
#455255
Posted Date:
May 26 2009
APX-SAI-Castle Rock Security Alarm Monitoring THAT STEALS FROM YOU! I WANT MY MONEY BACK! Arlington Illinois
I purchased my home security system May 6th 2006 from APX alarm. I should have know right of the bat this was a bad idea. The sales people were very pushy and required a signed agreement that day with insulation that day. We were in need of a security system due to a new swimming po...
Entity
APX-SAI-Castle Rock Security Alarm Monitoring
Categories: Home Security
14, Report:
#449807
Posted Date:
May 08 2009
SAI - CASTLE ROCK SECURITY AFTER HORRIBLE SERVICE, LONG WAITING ON HOLD, WOULD NOT CANCEL MONITORING, EVEN THO MY 3 YR COMMITMENT WAS MET ARLINGTON HEIGHTS Illinois
For the past 3 years I have been extremely unhappy with the quality of service from SAI security monitoring, now Castle Rock Security. Our system was down for a number of months, but there is no test signal sent, no one ever calls, and when you need to call them, you may be on hold...
Entity
SAI - CASTLE ROCK SECURITY
Categories: Security Services