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  • Report:  #476668

Complaint Review: APX-SAI-Castle Rock Security Alarm Monitoring - Arlington Illinois

Reported By:
- Baltimore, Maryland,
Submitted:
Updated:

APX-SAI-Castle Rock Security Alarm Monitoring
2101 South Arlington Heights Rd Suite 150 Arlington, 60005 Illinois, U.S.A.
Phone:
866-239-0730
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had the same experience as two other customers: Reports 455255 and 455408. CastleRock - Apx- SAI or whatever name they want to be called. I tried to cancel my home security services after 3 years on May 28, 2009 by phone and letter. My renewal was June 5, 2009 and since this was less than the 30 days they would not cancel my service. I am now obligated to pay the monthly fee for 12 more months.

I find that this practice of auto renewal after 3 years without any notification is at best deceitful and borderline criminal. I now feel hostage to their unwanted service.

I will wholly support any action against this company.

Lynn

Baltimore, Maryland

U.S.A.


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