1, Report:
#1466501
Posted Date:
Nov 03 2018
shoes.com Shoe Buy, Shoes, Shoebuy.com, inc. Sent wrong size, web site will not process return for exchange, and denied full refund Charlestown, Massachusetts
I ordered size 12 shoes and got shoes that were far too small, marked 12. I could not even get the shoe on my foot. Another pair on the same order, also size 12, fit perfectly. Holding them up against each other, it is obvious they are not even close to the same size.
Still shoes.co...
Entity
Categories: Shoes
2, Report:
#1377173
Posted Date:
Jun 05 2017
Shoebuy Shoes.com shoebuy No refund on returned shoes Internet
I ordered a pair of boots that did not fit so I returned them. It showed the UPS scan arrival to their warehouse so I called and was told I would have my refund in 3-5 days. A week later I called again because I still had no refund and was told my box arrived empty at their warehou...
Entity
Categories: Clothing Stores
3, Report:
#1369003
Posted Date:
Apr 22 2017
Shoebuy Boston Massachusetts
I PURCHASED A PAIR OF CONVERSE TENNIS SHOES ON APRIL 10, 2017. WHEN I RECIEVED THE SHOES I DISCOVERED THAT IT WAS A MEN SIZE INSTEAD OF A WOMENS SIZE I THEN CONTACT SHOEBUY AND LET THEM KNOW THAT THE SHOES WERE A MENS SIZE 7 1/2 AND NOT A WOMANS SIZE AND THAT IS WHEN THE REPRESENTAT...
Entity
Categories: Department & Outlet Stores
4, Report:
#1315363
Posted Date:
Jul 06 2016
Shoe Buy shoebuy Hidden charge Internet
They advertise that shipoping is free both ways, which is true. What they don't say is that, if you return the shoes because they don't fit, or are the wrong color, or are not what was ordered, or for any reaosn at all, there is what they call a restocking fee that is equal to or ...
Entity
Categories: Clothing Stores
5, Report:
#1262367
Posted Date:
Oct 20 2015
ShoeBuy Fraud. Triple Charged my credit card. Refuse to answer emails. Never received the product. Stole my money. Online Internet
I am in absolute shock with how abysmal not only this service has been but how this company thinks they will get away with flat out committing fraud. I was triple charged for one pair of Vans I bought online from this website but never recieved.
The store advertised Vans being sol...
Entity
Categories: Clothing Stores
6, Report:
#1237376
Posted Date:
Jun 23 2015
Shoebuy.com Credit Card FRAUD??? Nationwide
I have NEVER shopped at this site previously... I have diabetes and nuroapthy...I spent a lot of time in China and while in China I purchased a pair of CROC's... which where the most comfortable shoe I have had since I developed nuropathy! Sadly they wore out.... so I started shoppi...
Entity
Categories: Clothing Stores
7, Report:
#1208251
Posted Date:
Feb 11 2015
Goshop and save I called to speak to Shoebuy about my address and they came on the line and after being told tha ti did not want to buy anything they kept saying you are not going to buy anything we just need you to say yes. Internet
I called Shoe buy about my order to make sure they had my right address when someone came on and said I was a the lucky winner for the day, that I had won a 100 dollar gift card. All i needed to do was to send 4.95 for processing fee. I said I don't think so, if it was fee then I di...
Entity
Categories: Restaurants
8, Report:
#1087355
Posted Date:
Sep 25 2013
IAC GROUP INC. shoe buy.com crooks and liars owners of shoebuy.com new york New York
Filthy liars and crooks cheat the elderly and disabled. I purchased a pair of shoes from 'shoebuy.com' for my son several months ago. Today, 9/25 I received a subscription in the mail for 'Better Homes and Gardens. I called this magazine and was told that they got t...
Entity
Categories: Department & Outlet Stores
9, Report:
#1056462
Posted Date:
Jun 05 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1056462-faiuza-huoxalxekm.png)
shoebuy.com SHOEBUY DENIES SIZE CHANGE FOR CANCER PATIENT! Internet Massachusetts
I bought a hat for my husband's birthday from shoebuy.com. Before I ordered I called as was assured that I could exchange it for a different size even though I was shopping early for him (About 1 month outside of their usual 90 day return time!)My husband is fighting stage 4 colon c...
Entity
Categories: Clothing Stores
10, Report:
#1056457
Posted Date:
Jun 05 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1056457-pjqwc6-di7qvxuesq.png)
SHOEBUY.COM shoebuy.com, cancer, chemo, refuse to exchange, lies Internet Massachusetts
I bought a hat for my husband's birthday from shoebuy.com. Before I ordered I called as was assured that I could exchange it for a different size even though I was shopping early for him (about 1 month outside of their usual 90 day return time!.)My husband is fighting stage 4 colon ...
Entity
Categories: Clothing Stores
11, Report:
#988031
Posted Date:
Jan 18 2013
shoebuy.com Horrible customer service and return policy Internet
I ordered two pairs of shoes from this website. It took almost a month for these shoes to get to me. Neither pair fit. When I tried to return them I was told that it was past the return date (yes, it was past the 60 day date, but not by much. I should have p...
Entity
Categories: Clothing Stores
12, Report:
#833630
Posted Date:
Aug 24 2012
shoebuy.com shoe buy Company cancelled order when it was placed with an American Express black card, the order total was only 388.00 and was for TWO pairs of shoes. Now the shoes are out of stock and there is nothing they, Internet
This company cancelled my order when it was supposed to be arriving at my house. The order was placed for 2 pairs of shoes and on an American express black card i do not understand why an order for TWOP pairs of shoes would be cancelled especially when it is coming from a valid cred...
Entity
Categories: Shopping Centers & Malls
13, Report:
#807659
Posted Date:
Dec 10 2011
shoebuy.com Worst customer service ever. Poor policies Woburn, Massachusetts
On august 4th 2011 a bought a pair of New Balance walking shoes from Shoebuy.com.
In October one of the shoes started coming apart at the toe. October 19th I contacted shoebuy and they very politely told me to sent the shoes back via traceable source and they would look at them. ...
Entity
Categories: Clothing Stores
14, Report:
#757982
Posted Date:
Jul 29 2011
Shoebuy.com Shoebuy.co.uk Extremely poor customer service after non-delivery of goods Boston, Massachusetts
I think it's safe to say that Shoebuy.com have the worst attitude to customer service that I have ever experienced. I do most of my non-grocery shopping on line so I think I'm able to judge how well a company responds to customer service issues. I also run the web site for a multi-m...
Entity
Categories: Customer
15, Report:
#751883
Posted Date:
Jul 12 2011
Shoebuy Private Events Prohibitive Restocking Fees Internet
BEWARE of the shoebuy.com
affiliate Shoebuy Special Events( http://events.shoebuy.com/ ). They
have fine prices and quick service like shoebuy.com, but be sure
that you absolutely want to keep the product you order for
several reasons: no exchanges are permitted, and on...
Entity
Categories: On-Line Business
16, Report:
#619324
Posted Date:
Jul 02 2010
Shoebuy.com and events at shoebuy.com Shoebuy.com, [email protected] They sent me defective shoes and would not refund my money! Internet
I made a purchase of 6 pairs of shoes at Shoebuy.com's sale website called Events at Shoebuy.com. I usually buy a couple of different sizes so I can see which ones fit. Since Shoebuy.com does free shipping and free returns it shouldn't be a problem. But it was a big problem. N...
Entity
Categories: Clothing Stores
17, Report:
#596404
Posted Date:
Apr 25 2010
Gravity Defyer Never Again! Internet
I ordered shoes from this company and since they were not comfortable returned them to the address indicated on the bill. I didn't hear from them, so after about 2 months I called them (it was almost impossible to get a live person on the line, but I finally succeeded,forget about e...
Entity
Categories: Sporting Goods
18, Report:
#437064
Posted Date:
Mar 24 2009
On Genius, Columbia House Video Club, Entertainment Club, Clk Bank.Com Overnight Genius - Entertainment Bk.-Shipping Scam & Direct Rippoff Click Bank, Boise,;OGenius, Boulder, ; Entertain. Book, San Diego, California
yesterday, march 23, 2009 i called my bank to check on my checking account because i became suspicious when i found two unsolicited packages had arrived at my address.
one package was from shoebuy.com and the other was from gavalia coffee. i never order shoes online and i don't...
Entity
Categories: Telemarketers
19, Report:
#423934
Posted Date:
Feb 14 2009
Great Fun charged credit card without permission Norwalk Connecticut
As posted by others, when buying shoes on shoebuy.com, multiple boxes popped up while trying to log out. In the process some checked box must have allowed Great Fun access to my info.
My credit card was charged $11.99 by Great Fun. I received their discount cards in the mail. I ...
Entity
Categories: On-Line Stores
20, Report:
#391046
Posted Date:
Nov 14 2008
GreatFun My purchase from ShoeBuy.com cost me 4 Payments of $11.99 by GreatFun Internet
I bought a pair of sneakers from ShoeBuy a few months ago and noticed a charge on my credit card of $11.99 from a company called GreatFun. When I called GreatFun, they told me I approved the charges with my purchase from ShoeBuy, which I don't remember. I don't remember approving ...
Entity
Categories: Credit Card Fraud
21, Report:
#378330
Posted Date:
Oct 03 2008
Great Fun - greatfunsite.com Ripoff Scam, Deceptive Costly Internet
Please be advised that in order to receive a $20.00 rebate on a pair of shoes I purchased from Shoebuy.com, I must have unwittingly signed up for some type of membership called Great Fun. This was in no way clear. This is a complete RIPOFF
Great Fun takes the credit card infor...
Entity
Categories: Miscellaneous Companies
22, Report:
#299537
Posted Date:
Jan 13 2008
Vista Print shares credit card numbers Internet *EDitor's Suggestions on how to get your money back into your bank account!
I found Vista Print online while looking for a short run printer to print off some postcards for a project. Their prices at the time seemed reasonable.
About two weeks after I purchased those cards, I started to get unauthorized charges from companies that are under the vistaprin...
Entity
Categories: Printing & Copy Services
23, Report:
#263074
Posted Date:
Jul 25 2007
TLG GREATFN Unauthorized monthly charge to my checking account Norwalk Connecticut *EDitor's Suggestions on how to get your money back into your bank account!
I discovered a monthly unauthorized charge to my checking account & realized, looking back, that it had been going on for 7 months. Looking them up on the internet, I found that others have had the same thing happen. I called 800-290-8603 & requested that it be stopped immediately &...
Entity
Categories: Corrupt Companies
24, Report:
#257729
Posted Date:
Jun 29 2007
TLG GREATFUN Ripoff Internet *EDitor's Suggestions on how to get your money back into your bank account!
I have been automatically charged of $11.99 monthly for three months, but I didn't know until I called my credit card company and asked that there is a type of sale that charged on my credit card monthly however, I totally did not know who they are... Then my credit card company tol...
Entity
Categories: On-Line Business
25, Report:
#254388
Posted Date:
Jun 14 2007
Shoebuy.com Poor customer service, change in return policies Internet
I have been a regular customer of Shoebuy.com and have referred others to their website for purchase of shoes. I've never had a problem until now. I just purchase a pair of shoes on 4/1. I emailed for a return on 6/12 and was told that they could not accept the shoes for refund o...
Entity
Categories: On-Line Stores