1, Report:
#822747
Posted Date:
Jul 15 2013
Smokes-Spirits Say no to Smokes-Spirits, Internet
Ordered cigarettes from this company but have yet to receive them. I called twice asking about my order. I was told it takes at least 3 weeks to receive the order, it is now 6 weeks. I was told someone would call me. A week has passed and no phone call. I was also told there wa...
Entity
Smokes-Spirits
Categories: Consumer Services
2, Report:
#988819
Posted Date:
Dec 30 2012
Smokes Spirits I did not receive the merchandise I paid for Internet
I ordered 5 cartons of cigarettes, which I paid for in full at a cost of $145.00 on November 30, 2012. Today is Sunday, December 30, 2012 and I have not received them. I've spoken to them 3 separate times and they assured me I would get order.
I'm very angry about the situation and...
Entity
Smokes Spirits
Categories: Smoke Shops
3, Report:
#731255
Posted Date:
May 20 2011
Smokes-Spirits.com Never received my oder after 2 months.. Salamanca, New York
Placed an internet order from them on April 1, 2011 and never received my order and it's been a month and a half later. I get the run around and poor customer's service when I enquire of my order.. Never can talk to a supervisor! Never received my cigarettes..
Entity
Smokes-Spirits.com
Categories: Questionable Activities
4, Report:
#642531
Posted Date:
Sep 21 2010
Smokes-Spirits.com Cashed my check and returned nothing going on 3 months. Internet, New York
On July 8th 2010 I submitted an order for 6 cartons of cigarettes to smokes-spirits.com The total cost for these was $189.89 and they also required a copy of my photo I.D. which I furnished along with my bank check for that amount. After 4 weeks of no response I checked my bank stat...
Entity
Smokes-Spirits.com
Categories: Advertising / Deceptive
5, Report:
#642503
Posted Date:
Sep 20 2010
Smokes-Spirits Placed a $130.00 order on 8/26/2010. No product, and can't get through on phone or internet. Internet
ON 8/26/2010, I PLACED AN ORDER WITH SMOKES SPIRITS IN THE AMOUNT OF $130.00. AS OF 9/20/2010, THERE IS NO PRODUCT. I CAN'T REACH THEM BY INTERNET AS IT COMES UP WEB SITE NOT FOUND, AND CAN'T PHONE THEM. THE CIRCUITS ARE EITHER BUSY OR WHEN YOU REACH THEM, AND SELE...
Entity
Smokes-Spirits
Categories: Smoke Shops
6, Report:
#641491
Posted Date:
Sep 18 2010
Smokes-Spirits.com They ripped me off and ran Internet
I placed an order on Sept. 3, 2010 and received a confirmation email on the order. I haven't received my order yet. I have called them several times and always get the same recording Our office's are now closed and will re-open at 8:00a.m. tomorrow but they never open. I have tried ...
Entity
Smokes-Spirits.com
Categories: Computer Mail Order
7, Report:
#640956
Posted Date:
Sep 15 2010
smokes-spirits.com they took my money and ran Internet
Having done business with Smokes-Spirits.com for many years, I believed the email from them that said I could legally purchase their products online again. I placed my order with an echeck on 8/27/10. When my order had not arrived by 9/7/10, I called the company and was ...
Entity
smokes-spirits.com
Categories: Smoke Shops
8, Report:
#513824
Posted Date:
Oct 23 2009
Smokes-Spirits.com SmokesSpiritsNY CANCELLED ORDER & WAS STILL CHARGED Salamanca, New York
I placed an order w/this company on 10/13/09 & when I had not received any confirmation/status notifications by 10/19/09 I called & was advised they had sent an email requesting a driver license copy before transaction could be completed (which I never got)so I told them to ...
Entity
Smokes-Spirits.com
Categories: On-Line Stores
9, Report:
#493034
Posted Date:
Sep 11 2009
Smokes-Spirits cigarettes Internet
I ordered cigarettes online from www.smokes-spirits.com three times. For the first time my order was completed timely. Two other orders were not completed; I received standard e-mail messages:
Dear Valued Customer: This message is to inform you that we are experiencing Supplier/Di...
Entity
Smokes-Spirits
Categories: Smoke Shops
10, Report:
#465748
Posted Date:
Jun 28 2009
SMOKES-SPIRITS.COM FRAUDULENT MERCHANT, DISHONEST, TAKES MONEY & DOES NOT DELIVER MERCHANDISE!!!!! SALAMANCA Internet
I placed an order on 5/24/09, mailed payment by check. I was told that there was a 10 day waiting period for shipment. After the 10 day period, my order was stuck in warehouse processing. I have called on numerous occasions, emailed and was told that my order would be shipping. ...
Entity
SMOKES-SPIRITS.COM
Categories: Tobacco Companies
11, Report:
#366531
Posted Date:
Aug 25 2008
Smokes-Spirits.com FRAUD RIP-OFF Alert FRAUD RIP-OFF Alert.. Another for this company Salamanca New York
Paid for items that I have NOT received from this company totaling over $100. Company states my order was sent to Mexico, but company cannot contact Mexico warehouse via phone, only email ( odd to say the least ). I requested a refund and they stated NO. Its now been 2 weeks sinse t...
Entity
Smokes-Spirits.com
Categories: On-Line Stores
12, Report:
#351378
Posted Date:
Jul 15 2008
Smokes-Spirits Will not refund store dollars after several tries. Salamanca New York
Won't let me talk to supervisor
4th time to talk to them. Sam sent e-mail to supervisor. 7/11/08.
3rd time to talk to them. said they would send it out on 6/20/08.
Money still in acccnt. on 7/11/08.
Smitty
leander, TexasU.S.A.
Entity
Smokes-Spirits
Categories: Miscellaneous Companies
13, Report:
#278331
Posted Date:
Oct 11 2007
smokes-spirits Took my money-sent no merchandise-refuse to answer correspondence-over month ago SALAMANCA New York
I sent the company $77.00 in money orders to purchase cigarettes. They gave a tracking #9101 1558 xx, on 9/11/2007, but package has never been received by the post office, according to the tracking number. They kept saying that they did send the package, but cannot send a refund f...
Entity
smokes-spirits
Categories: On-Line Stores
14, Report:
#180524
Posted Date:
Mar 11 2006
Smokes-Spirits ripoff, Fraud, dishonest Salamanca New York
Placed my 3rd order on 1/28, billed my cc right away, almost 2 months later. No cigs (a lousy 2 cartons) Have called 6 times, put on hold for over an hr. everytime. Emailed them 8 times. Say they shipped, but never recieved, then they say oops no they weren't!! Will update if I reci...
Entity
Smokes-Spirits
Categories: Liquor & Wine Stores
15, Report:
#163394
Posted Date:
Dec 01 2005
Smokes-spirits.com Charged card and failed to deliver product or contact, ripoff Salamanca New York
Placed order on October 16, 2005 ($53.47) my CC was charged within minutes. Today is November 4, 2005. My money is gone and I have no product. I have written two emails which have gone unanswered.
Bought product two other times before with no problems, however those purchases wer...
Entity
Smokes-spirits.com
Categories: On-Line Stores
16, Report:
#52110
Posted Date:
Jul 09 2003
Smokes-Spirits.Com dirty ripoff liars Newport Kentucky
On July 9,2002 I ordered cigars from these people. I paid $17.49 + s/h after smoking 1 or 2 they began to fall apart.
I called customer service spoke to some guy named Chet. He told me he would send me out some fresh ones and to throw out the old ones. About a week later I did r...
Entity
Smokes-Spirits.Com
Categories: Department & Outlet Stores