1, Report:
#1222185
Posted Date:
Apr 13 2015
Value Point Distribution took the money and ran Mill Valley California
Ordered a pellet stove from ValuePointDistribution on Oct 3, 2013 Order #14022 Paid $2,559.
Said delivery would be in 2 to 3 weeks. Never received. First said backordered, then out of stock. Promised to refund but never did. Called and set up a refund plan. First che...
Entity
Categories: Heating, Cooling & Ventilation
2, Report:
#1208527
Posted Date:
Feb 12 2015
value point distribution aka island hot tubs and spas Thieving B******* need to be Lynched mill valley California
Entity
Categories: Alternative Health, BBB Better Business Bureau
3, Report:
#1208312
Posted Date:
Feb 12 2015
Value Point Distribution Choosedirect.com directtohomeappliances.com Never delivered a Hot Tub ordered nor have they returned my full refund either Mill Valley California
I bought a hot tub off these people that seem to change their company name every other year.. They were originally Choosedirect.com then they became directtohomeappliances.com, and now they are valuepointdistribution.com.. The main principal of the company is Steve Barbarich.. ...
Entity
Categories: Unusual Rip-Off
4, Report:
#1202665
Posted Date:
Jan 19 2015
Value Point Distribution LLC Take customers money, don't deliver paid for products (fraud) Mill Valley. California
I purchased a hot tub on dec 11,2014. paid for it on dec 12, 2014. was promised delivery between jan 26 and feb 6. the company will not reply to repeated email communications through ebay about delivery. Ebay indicates the company is no longer registered with them but will persue ...
Entity
Categories: Pools & Saunas
5, Report:
#1201121
Posted Date:
Jan 12 2015
Value Point Distribution LLC Failed to Ship Order- Cancelled order after 12 weeks Mill Valley California
Ordered and paid for spa from Value Point Distribution on October 27, 2014 with ship date scheduled for December 7, 2014. On December 8, 2014 they sent an email that order is delayed and will arrive their facility January 2, 2015 and ship from their facility on january 7, 2015. Nume...
Entity
Categories: Pools & Saunas
6, Report:
#1188280
Posted Date:
Nov 12 2014
Hot Tubs Direct Value Point Distribution Bait and Switch Hot Tub website San Francisco (India?) Internet
Hot Tub Direct website offered Veteran's Day sales. I picked a Hot Tub and submitted my order. Website said I would be called 5 minutes later to confirm. Waited three hours and then tried Live Chat. Got Annie, with a sleepy indian accent, who said she could not find my order...
Entity
Categories: Health Spas
7, Report:
#1184785
Posted Date:
Oct 24 2014
Value Point Distribution hottubsandportablespas.com, ChoosefireplacesandStoves.com They do not believe in customer service - RUN FROM THEM!!! Sacramento California
This company has to be one of the most horrible to work with. I purchased a spa from them, along with installation service, on October 4, 2013. I was told it would ship out from their factory the week of Nov 22. I was then told on Nov 25 the spa would ship on 11/29, and was provided...
Entity
Categories: Pools & Saunas
8, Report:
#1172642
Posted Date:
Aug 27 2014
Value Point Distribution Complete Rip Off Internet
I placed an order for a hot tub in May 2014, to be custom built to my specifications. The hot tub was to be delivered in August due to manufacturing time. They were very friendly at first, and anxious to do business.
In August, the week before it was to be delivered, I contacted ...
Entity
Categories: Pools & Saunas
9, Report:
#1172202
Posted Date:
Aug 25 2014
Value Point Distribution Hottubsandspasdirect.com SCAM Mill Valley, Ca Nationwide
I purchased a Love Triangle Hot Tub from Hottubsandspasdirect.com in Dec 2014 for $3,000. The receipt I got was from Value Point Distribution telling me I would receive the tub in 90 days? At 90 days was told it would be delayed another 90 days. Then it was delayed again. I canc...
Entity
Categories: Outdoor Furniture & Equipment
10, Report:
#1171472
Posted Date:
Aug 22 2014
Value Point Distribution LLC This company is stealing hard earned money and lieing all the way to the bank. Mill Valley California
Value point stole my money I ordered a hot tub 2500.00 on 5-5-2014 and was told it would be delievered on 7-3-2014 a few days before delivery was due I call to see where the shipment info was. The man on the phone said it would be another 4 weeks. I cancelled my order and recieved a...
Entity
Categories: Outdoor Furniture & Equipment
11, Report:
#1166897
Posted Date:
Aug 02 2014
value point distribution Kept me waiting 10 months and never delivered mill valley California
Ordered a hot tub in September, 2013. They promised to ship by November. Then in November they said there would be a delay until February, 2014, but because of the inconvenience they would add a number of upgrades to the tub.
In February they said there was a problem with customs br...
Entity
Categories: Appliances
12, Report:
#1166138
Posted Date:
Jul 30 2014
value point distribution ordered hot tub over 3 months ago still did not receive it! mill valley California
I ordered a hot tub from valuepoint distribution in April and still have not received it. Similar to a previous complaint this company does not return emails or phone calls. If you call their sales number at 800-501-2068 you receive a message the number is no longer in service. If y...
Entity
Categories: Pools & Saunas
13, Report:
#1165783
Posted Date:
Jul 29 2014
Vaule Point Distribution Vincent Paul, Crystal Lee, Steve Winston, Rodger Huse, Natalie Huse Rip Off / Scam / Lying Company Mill Valley California
I ordered and paid for a stereo system/pop up speakers & a waterfall as an additional option ($ 500.00 vaule) to be installed my my hot tub and it was never done. I been calling and e-mailing them for over six months now. I just keep getting the same round around game with th...
Entity
Categories: Pools & Saunas
14, Report:
#1161155
Posted Date:
Jul 11 2014
value point distribution Crystal Lee and Steve Winston First no delivery of $2,413.00 Hot Tub. Wait 8 months for promised refund then the refund check bounced! Mill Valley California
On October 9, we ordered a hot tub from Value Point Distribution from a man named Chris. We paid $2,413.00, which included $414.00 to have it delivered to Hawaii. We were told that it would be shipped on November 20,2013.
On November 20, 2013 we received an email labeled Hot Tub Del...
Entity
Categories: Outdoor Furniture & Equipment
15, Report:
#1157322
Posted Date:
Jun 25 2014
Value Point Distribution llc never received the hot tub Mill Valey California
on sept 2013 i bought a hot tub from value point distribution, i payed 5,098.00$, they told me a was going to receive the hot tub in 11 weeks, today is june 25 2014 and i never received the product, they email me every month telling me a new deliver date but never happens.
i asked f...
Entity
Categories: Outdoor Furniture & Equipment
16, Report:
#1156526
Posted Date:
Jun 21 2014
Value Point Distribution www.hottubsamdportablespas.com Took my money and did not deliver a hot tub Mill Valley California
i ordered a 3 person hot tub in Sept 2013 to be delivered by Nov 2103. Got an email stating it was delayed and they would offer me compensation. and moved the delivery date to Mar 2014. Got an email with pictures of MY hot tub and that it was in US Customs. and they was a dela...
Entity
Categories: Pools & Saunas
17, Report:
#1146104
Posted Date:
May 13 2014
Value Point Distribution hot tub maintenance and upkeep Mill Valley California
I ordered my hot tub from Value Point Distribution in 2011 and it was suppose to take 4-6 weeks to make, but because of overwhelming orders at that time they told me it would take longer.
I was okay with that, until when I called them they wouldn't answer the phone or return my emai...
Entity
Categories: Alternative Health
18, Report:
#1085091
Posted Date:
May 09 2014
Value Point Distributions www.choosehottubsdirect.comwww.hottubsandportablespas.com Bait and Switch, Delay Tatics, and Dishonest Business Practices Mill Valley California
We purchased a hot tub from Value Point Distribution on May 24, 2014. Model Economy Lounger 5-6 person hot tub, price $3600. It was to be delivered by July 24.
On July 22, we received an email from Steve Winston, Customer Service Manager, stating the hot tub was not on the shippme...
Entity
Categories: Pools & Saunas
19, Report:
#1136684
Posted Date:
Apr 06 2014
Valuepointdoistribution.com Value Point Distribution Did not deliver hot tub. Took over $4500.00 from my account. Lied, lied, lied...been six months. I am sick! Mill Valley, California California
Internet company selling hot tubs ripped me off for $4500.00. I have worked hard all my life for money and this hot tub was to replace a 27 yr old one. There is now a hole in my bathroom floor . The hot tub is for rheumatoid arthritis purposes for older people! it has been 6 months ...
Entity
Categories: Liars
20, Report:
#1134479
Posted Date:
Mar 28 2014
Value Point Distribution Carter Wright, Mgr., Crystal, Sales/Service Ordered hot tub,paid $2,298.00 on Dec.07,2013- No delivery, no refund to date. internet California
Ordered and paid for a hot tub in full on Dec. 07, 2013. Every month for four months I got an e-mail around the 17th. to delay shipment for another month. Got fed up with them in March and cancelled order based on the fact that they were in breach of contract multiple times fo...
Entity
Categories: Health Spas
21, Report:
#1134382
Posted Date:
Mar 28 2014
Value Point Distribution ChooseFireplacesandStoves.com non delivery of item ordered as stated and no one returning phone calls and keeps setting delivery date 1 month later when I call to check on order Mill Valley California
Ordered a Direct Vent Gas Fireplace on 01/02/2014. Was told 3-5 week ship date. At end of 5 weeks I called and they said sorry but would not ship until 02/25/2014. Called after this and was told it would be 03/25/2014. Asked for supervisor and they said it was Crystal and gave...
Entity
Categories: Heating, Cooling & Ventilation
22, Report:
#1126661
Posted Date:
Feb 26 2014
Value Point Distribution, [email protected], [email protected] FACTUAL SUMMARY, this company has taken several thousand dollars from my pocketbook without rendering the services which I paid! Mill Valley California
Apon first interaction with value point distribution, they were friendly and eager to take my order and my money! In the weeks that were to follow, the people of the sham company - Value Point Distribution, were very evasive and did not find it their business to follow up on my orde...
Entity
Categories: BBB Better Business Bureau
23, Report:
#1125497
Posted Date:
Feb 21 2014
value point distribution yet another one ripped off by value point distribution mill valley ca ca.
i order a tub through value point distribution after being continually lied to on date it would be delivered it finally came 1 month late i had tried to cancel order but they wouldnt let me well spa came with ripped cover was told they would send new one they never did i was told ...
Entity
Categories: Pools & Saunas
24, Report:
#1124318
Posted Date:
Feb 18 2014
Value point distribution Crystal lee, [email protected] Order was incomplete. Never received what I ordered. Unit was red tagged by utility company as unsafe on two inspections. Never received refund after emails, letters. Mill valley Internet
RIP OFF and FRAUD/ Value point distribution Bought Lennox propane fireplace 5 nov 2012. Installed fireplace and unit was red tagged by utility as unsafe. Value point sent us new gas manifold. Installed new parts and red tagged again by utility company. Never received all parts...
Entity
Categories: Heating, Cooling & Ventilation
25, Report:
#1123766
Posted Date:
Feb 15 2014
Value Point Distribution portablehottubsandspas.com Value Point Distribution Portable Hot Tubs and Spas is a SCAM!!! Mill Valley California
Unfortunately, if you are reading this, I have bad news for you. You've been scammed by Value Point Distribution or Portable Hot Tubs and Spas or hottubsdirect.com or whatever their new name is. My story is no different than the rest. I order a spa in September 2013, it was supposed...
Entity
Categories: Health Spas