1, Report:
#1311236
Posted Date:
Jun 14 2016
I am not happy with Family Mobile for stating that I never did close my account to start another account and I did because to port a number over you have to have an existing account and then close it out to start another account now I am with Verizon not family mobile T-Mobile and I don't appreciate the disrespectfulness that I got from the customer service line and I would never use T-Mobile family mobile ever again it's a rip-off EI Dorado Hills California
Walmart Family Mobile T-Mobile Family Mobile I closed my out my account with Family Mobile T-Mobile because i someone had stolen my phone and I still had mins left on that phone. So i went and had to go buy me another phone whitch i bought a phone that used Verizion because I ...
Entity
Categories: Unusual Rip-Off
2, Report:
#1306026
Posted Date:
May 17 2016
Walmart Family Mobile T-Mobile Case Description: I have two phones on one account. The first main phone number on the account is (((REDACTED))).Bellevue Washington
on March 15th I called requesting the main phone be put on hold. A week later I called again requesting the second phone be put on hold as the phone is broken and cannot be used.However, I still got a bill for 100 dollars and some change even though the phones are NOT IN USE & N...
Entity
Categories: Cellular Phone Companies
3, Report:
#1205690
Posted Date:
Jan 31 2015
WALMART FAMILY MOBILE WALMART FAMILY MOBILE T MOBILE both cell phones lose 99 out of 100 calls. searching all the time no matter where in ohio. cant send or receive pics north olmsted ohio Nationwide
We purchased 2 walmart family mobile cells phones because we were tired of one of the big carriers increasing rates. Only to find that we lost 99 out of 100 calls. Phone is in searching mode much of the time. If i stand on ladder outside and point phone to sky with homemade tinfoi...
Entity
Categories: Cellular Phone Companies
4, Report:
#1180056
Posted Date:
Sep 30 2014
Walmart Family Mobile T-Mobile I paid the bill after talking to the company, Now they say I owe .25. They charge 3 dollars to pay it Nationwide
I bought a phone on my way to Vegas. I had it for one week. I turned it off after a week. I never got a bill until it said I was late. I contacted the company verified the amount was the same as what was on paperwork (bill). When close the account they cannot give you the money yo...
Entity
Categories: Cellular Phone Companies
5, Report:
#1175448
Posted Date:
Sep 09 2014
Walmart Family Mobile T-Mobile Treating me like I'm on contract, threat of credit report to credit union El Dorado Hills California
I tried Walmart Family Mobile as it was a few dollars less that Straighttalk. I purchased a sim card for an unlocked phone, for a partila month, 19 days. The signal was not good enough so I let the time run out, 19 days. About 3 weeks later I get a threatening letter from them telli...
Entity
Categories: Cellular Phone Companies
6, Report:
#1167087
Posted Date:
Aug 03 2014
Walmart Family Mobile False advertising, deceptive practices, lousy (lying) customer service Nationwide Nationwide
I purchased a cellphone and service plan through Walmart Family Mobile/T-Mobile last week. The reason I purchased that particular phone and plan was because they were advertised with unlimited talk, text, and web. When I get them home and set up, I find out that while the talk and t...
Entity
Categories: Cellular Phone Companies
7, Report:
#1167088
Posted Date:
Aug 03 2014
Walmart Family Mobile T Mobile Plans Nationwide
Had a Walmart family Mobile phone for our son. He went through 4 phones in under 6 months due to malfuntions. When we closed the account went to the local Walmart store and they called in to cancel the account while we waited. Billed for 3 additional months after the date we c...
Entity
Categories: Telephones
8, Report:
#1143496
Posted Date:
May 02 2014
walmart family mobile t-mobile continued billing after cancellation albuquerque, nm 87176-7380 Nationwide
Service stopped working. Called three times. Once was told due to upgrades my phone was no longer compatible. Other times was told they would investigate and call me back when problem was resolved. this was around the third week of march 2014. on 4/02/14 i switched carriers and port...
Entity
Categories: Cellular Phone Companies