1, Report:
#1506730
Posted Date:
Apr 06 2021
![](https://www.ripoffreports.com/report-images/45*34/docs/r1506730-wn2hae-gjrufboibr.png)
Costa Del Mar Luxotticacustomercare Costa sunglasses opened warranty claim sent the required documentation of the damaged item, was given a shipping label to send damaged good back to Costa. Was told via email that warranty was approved, however the particular model was discontinued. Was offered a equal value replacement which I agreed to.New glasses were never sent no human to speak with at costa to discuss what happened to my replacement sun glasses. Customer service just brings you back to square one when trying to get forward progress on an offer that was already accepted and been given approval for replacement Undisclosed Unknown
Promise of replacement of damaged sunglasses , Costa made offer to substitute for another pair of sunglasses...
Cannot speak or have emails returned and can’t speak to a live person only a third party bot replies when you try to speak with someone
Entity
Costa Del Mar
Categories: Sunglasses
2, Report:
#1433885
Posted Date:
Mar 12 2018
Costa Sunglasses Costadelmar Lied about causes for poor conditions of returned glasses Daytona Beach Florida
I purchased a pair of Costa sunglasses for $225. The are supposedly guaranteed for life. After a few months the metal wire that connects the frames near the nose piece separated from the rest of the wire frame. The tiny weld broke loose. I sent them to Costa for repair and they said...
Entity
Costa Sunglasses
Categories: Sunglasses
3, Report:
#1392811
Posted Date:
Aug 15 2017
Costa sunglasses No Life Time Warranty Daytona Beach Florida
Recently I sent my sunglasses for repair I though it was cover under the warranty the repair is a broken hinge I purchased it about 1 year first I spent 15.00 for the rubber under the arms later the broken hinge, they told me the cost to repair it was $58.95 plus tax the reason I pu...
Entity
Costa sunglasses
Categories: Sporting Goods
4, Report:
#1379515
Posted Date:
Jun 16 2017
Costa Del Mar Costa Sunglasses Falsely claiming damages to returned sunglasses to avoid refunding me Daytona beach Florida
I ordered a pair of costa sunglasses online, however they did not fit my face. I sent the glasses directly back to the returns address on the costa website.
After three weeks of waiting for a refund, the returns director Wendy Woodard falsely stated that the lenses were scratched...
Entity
Costa Del Mar
Categories: Sales People