1, Report:
#1524015
Posted Date:
Jan 19 2023
Kilowatt Financial a Spruce Company Spruce Financial Elevation Solar Kilowatt Financial breach of contract Dallas Texax
Since we contracted Elevation Solar, we experienced nothing but problems. First it installed smaller amount of panels than agreed to. Then, the representative agreed to take payments direct from our bank account. After the first bill was late, I called him. He stated that he...
Entity
Categories: solar
2, Report:
#1516512
Posted Date:
Mar 03 2022
Spruce Power Kilowatt Financial Double bill is monthly. Never credit the payments we have made. Dallas Texas
They are dishonest. When you make a payment they do not credit your account. Then they Continue to send bills claiming you owe more than you do. We repeatedly send proof from our bank to their billing department via email and multiple times left phone messages. We receive nothing ...
Entity
Categories: solar power for home, solar panels
3, Report:
#1512901
Posted Date:
Oct 18 2021
Kilowatt Financial Spruce Power Someone please file a class action against this company, PLEASE Houston Texas
My original lease company, Sungevity Solar, went bankrupt and the lease was purchased by this company. They demanded over $9,000 to purchase my 15 year-old panels or renew my lease for an additional 10 years. They have tacked on an additional 9% fee for taxes. They claimed I owed ov...
Entity
Categories: Solar Fraud, Solar Energy
4, Report:
#1511040
Posted Date:
Aug 16 2021
Kilowatt financial energy service exports short hills services solar spectrum clean power financespruce power No customer service , no contract , panels are not working texas dallast
Well after 8 months finally made contract with Kilowatt financial . They called me on account I had not paid my bill for 5 months. I asked them to email me a signed contract , she looked up my account a guess what could not find one.
So I then said find my contract and send me hard ...
Entity
Categories: Solar Fraud, Solar Energy, solar panels
5, Report:
#1506537
Posted Date:
Mar 30 2021
Kilowatt Financial Spruce Power, energyserviceexperts.com Financial Fraud & Breach of Contract Houston TX
I have never met a more fraudulent company in my life! They should be prosecuted. We purchased a home that already had solar panels. We were not given the solar contract until I emailed Kilowatt financial a few months later for it. All we did was complete an application with the es...
Entity
Categories: Solar Fraud
6, Report:
#1504745
Posted Date:
Feb 07 2021
Kilowatt Financial - Solar Billing Energy Service Experts Fake Bill - fabricated monthly production figures to game lease agreement Dallas Texas
My solar system is functioning but the data module has not been connected to the internet for more than 2 years. As such, Kilowatt Financial has not been receving any data on energy production from the solar system. However, they continue to send a Production by Month graph that...
Entity
Categories: solar panels
7, Report:
#1504485
Posted Date:
Feb 03 2021
Spruce Finance Kilowatt Financial Misrepresentation/lacking Technical Support Service Terms; Fraud Dallas TEXAS
Entity
Categories: Solar Panels
8, Report:
#1501665
Posted Date:
Nov 07 2020
Kilowatt Financial p.o. box 650499 Dallas, Tx. 75265 No customer service what so ever Dallas Texas
I have had solar panels on my roof that was installed by Trinirty Solar. The instillation was awesome. The lease company that was originally used was clean power. They went out of busniess and the lease was picked up by Kilowatt Financial. This company is a nightmare to try ...
Entity
Categories: Solar Panels
9, Report:
#1501529
Posted Date:
Nov 02 2020
Kilowatt Financial Energy Service Experts Double Billing my checking account in September 2020 Houston TX
Billed my checking account in September 2020 for the same amount. Once on September 9 and again on September 28. Have sat on the phone for hours with the same song playing. They are overwhelmed by COVID and use email. Have sent them email twice with an auto response. Weeks have gone...
Entity
Categories: solar panels
10, Report:
#1501359
Posted Date:
Oct 28 2020
Kilowatt Financial a Spruce Company Energy Service Experts Erratic billing / double billing / delay in refinancing my home - awaiting info from them (3) emails / 20 phone calls / 8 hrs, 44 mins. 22 secs on hold and absolutely no response. Dallas Texas
In 2012, I leased my solar with a different company who filed for bankruptcy in 2017. My account has been taken over by 2 other compaines since then, without any issues. In April of this year Kilowatt Financial apparently has my account now, and there has been nothing bu...
Entity
Categories: Solar Panels
11, Report:
#1501340
Posted Date:
Oct 27 2020
Kilowatt Financial / Energy Service Experts Kilowatt Solar, Kilowatt Financial, Energy Service Experts. DOUBLE BILLING / CALLS NOT ANSWERED / NO RESPONSE Dallas Texas
No one answers phone calls. You sit on hold for hours. No one responds to e-mails. They have been double billing ACH Debits to my checking. Problem started in September, 2020. I lease my Solar panels. Never had any problems until now. Numerous e-mails sent. No responses other than s...
Entity
Categories: Solar Panels
12, Report:
#1501322
Posted Date:
Oct 27 2020
Kilowatt Financial Spruce Financial TOOK me 7 MONTHS had to report them to Office of the Comptroller of the Currency Customer Assistance Group in Houston & finally got a call back dallas tx
I purchased solar panels back in February 2015 through verengosolar (Finance through Kilowatt PPA) they showed up at my home.I am just going to say the solar panels they gave me didn't help and instead ny bills went up from 2300 to 3200 because I had to pay the bill to 2 companies ...
Entity
Categories: solar panels
13, Report:
#1500635
Posted Date:
Oct 07 2020
Kilowatt Financial A Spruce Company Over charged for services Dallas Texas
I bought my home in 2016 here in Arizona, and it came with a solar lease attached to it. Since I bought my home the original company filed bankruptcy and sold to another company. I never had a problem with my billing until Kilowatt Financial took over my contract. They took it over ...
Entity
Categories: Solar Panels, Solar Energy
14, Report:
#1500230
Posted Date:
Sep 25 2020
Kilowatt Financial a Spruce company Kilowatt financial Spruce company Solar service experts It's hidden from me how much solar energy I am producing, also if my solar panels work. The phone number doesn't work, the email doesn't work. I can't pay my bills, because of that and I am expecting interest on top of my bills. Dallas Texas
My and my husband bought a house in Arizona on 6/15/2020. The house came with solar panels ( Kilowatt financial, Spruce company or solar service experts, company with many names) .
Since we bought it we can't get ahold with the company. The phone number is off, the email box is full...
Entity
Categories: Solar Panels
15, Report:
#1476952
Posted Date:
Apr 12 2019
Kilowatt Systems California Solar My solar is not working and i have leased it, out outrageous bills Dallas Texas
2014 I purchased solar through leasing contract it did work for about 4 years , but the bills were still elevated. November 2018 PG&E called to say my solor was not producing. I called the company Kilowatt financial. When I called all I got was a run around and how I need to che...
Entity
Categories: Solar Panels, Solar
16, Report:
#1474099
Posted Date:
Feb 24 2019
Kilowatt Financial Spruce Financial System did not work for a year, but they sent me fake bills that showed usage. Even though the system had no power going to it. Dallas Texas
The solar system was down for a year. The actual box had no power going to it. Company is creating fake bills.
However, they sent me a monthy bill with utilization that showed I was using X amount of kwh per month. But that would be impossible for them to know, since the system ...
Entity
Categories: Solar Panels
17, Report:
#1456010
Posted Date:
Aug 10 2018
kilowatt systems, kilowatt systems, spruce financial, kilowatt financial, suncrest solar/ spruce financial went out of bussiness was taking over by kilowatt solar tx Texas
The equiptment they installed does not produce solar and they won't honer ther contract to maintane the solar system.They just send random bills .When you call down thier they will not call you back.I asked for a manager they say thier is none.
Entity
Categories: Solar
18, Report:
#1313557
Posted Date:
Jun 26 2016
Spruce Kilowatt Financial Paying for solar, system not producing, being charged by spruce/kilowatt financial and receive an Edison bill for $1882.11 Dallas Nationwide
I've been paying for my solar service that has not been producing for a year. I received an Edison bill for same year in amount of $1882.11. I have been emailing, calling for assistance for three weeks threatening to stop paying my bill for solar in amount of $125.83. I have reque...
Entity
Categories: Utility Companies