1, Report:
#1531862
Posted Date:
Mar 27 2024
Rooms To Go, Melbourne, Florida Talk to rudely was misinformed I am disabled. Todd manager was super rude told me that I could stand and get around a little to tough it out. Melbourne Florida Fla
I have always loved Rooms To Go and I've never had any issues until I went to the Melbourne Florida Rooms To Go I spent $4000 for two beds. My son's bed was fine but mine was nothing like the one that was in the store. I thought I was getting a soft bed the bed that I ordered came w...
Entity
Rooms To Go, Melbourne, Florida
Categories: Business Review
2, Report:
#1514220
Posted Date:
Dec 07 2021
Rooms to Go deceived me by saying I could return a mattress purchased within 90 days but would only let me exchange it. They refused to refund my money. Mobile Alabama
I purchased a Tempur-pedic mattress from Rooms to Go. The salesperson repeatedly told my husband and I we could return the mattress within 90 days if we weren't happy. After 5 days, I visited the store to return the mattress. The store manager told me I could only exchange it....
Entity
Rooms to Go
Categories: Furniture, Furniture & Furnishings, Mattress
3, Report:
#1513831
Posted Date:
Nov 22 2021
ROOMS TO GO Sold me a recliner that the color came off on my clothes, hair, legs. Pinellas Park FL
Bought a Power Lift Recliner with a 3-year warranty contract in April 10, 2021. Delivered finally in Mid May. Total paid was $913.76. After using the chair for about 6 weeks, I went to get my hair cut (I have light gray hair), my hairdresser asked me if I was dyeing my hair brow...
Entity
ROOMS TO GO
Categories: Furniture
4, Report:
#1512450
Posted Date:
Oct 04 2021
Rooms to Go Patios to Go Poor quality product - rusted out and very dangerous for people. None of the materials are made of stainless steal. Pembroke Pines FL
I purchased an outdoor fire pit. The product has rusted out in a year with an outdoor custom cover over it. None of the internal items are made of stainless steal and the product is about to break through and onto the propane tank below. It's very dangerous and the company isn't tak...
Entity
Rooms to Go
Categories: Patio Furniture
5, Report:
#1509849
Posted Date:
Jul 10 2021
rooms to go Two delivery dates given and not met. Nobody picks up the phone. Wasted 16 hours waiting over two days Greenville SC
Two delivery dates given and not met. Made us wait and no one picks up the phone - absolutely no one - tried customer service, store phone, the phone number from where delivery computer called - expect al money 1-3 months in advance. They have been using my $4,000 for 3 months and I...
Entity
rooms to go
Categories: Furniture
6, Report:
#1482657
Posted Date:
Jul 30 2019
Rooms To Go Left bolts to put bed together out. After lies and no call backs, will take them over 2 weeks to finish my delivery. Bed parts all over my room not to mention they made a huge mess leaving styrofoam pieces all over the bedroom and chunks of styrofoam in my front yard! Hoover Alabama
My experience with Rooms To Go has been a fiasco, mostly the delivery and the fact that everyone I talk to lies to me.Furniture was delivered Wednesday, July 17. They discovered that there were not enough bolts to assemble the bed so I called RTG Customer Care (RTGCC) immediately an...
Entity
Rooms To Go
Categories: furniture, furniture delivery
10, Report:
#1460640
Posted Date:
Sep 13 2018
Acceptance Now Rent A Center. Rooms to Go Beware! Stay away from this company Orange Park Florida
This is a finance company in Rooms to Go that operates with 2 girls That are the worst customer service people ever!
They are like spiders waiting for the fly. After they GET you, they are extremely rude, unhelpful and take on late fees for reasons they seem to just make up. I tried...
Entity
Acceptance Now
Categories: Equipment lease/financing
11, Report:
#1456811
Posted Date:
Aug 15 2018
Rooms To Go Delivered lower quality furniture than displayed in store, called it customer preference and refused to fix it. Fort Worth Texas
We bought a swivel chair at Rooms To Go that is broken and lower quality than the floor model we saw at the time of purchase. We asked to return the chair and they informed us that they *have no return policy*!
The chair is a swivel chair that spins. The one in store is sturdy, ...
Entity
Rooms To Go
Categories: Government Corruption, Customer Service & Support, Bait and Switch
13, Report:
#1451651
Posted Date:
Jul 13 2018
Rooms To Go Failed to Deliver Furniture on Scheduled Delivery Date, Driver Fraudlently Claimed to have Attempted Delivery, Poor Customer Service, No Solution for Failed Delivery Charlotte North Carolina
Good Afternoon,
I had a delivery that was scheduled for yesterday (Thursday 12 July 2018). The delivery window provided at the point of purchase was between 7am and 10pm. I was home for the entire 15 hour delivery window, however, no delivery attempt was made. The driver made no co...
Entity
Rooms To Go
Categories: Furniture
14, Report:
#1451383
Posted Date:
Jul 12 2018
Rooms to Go Rooms to Go kids Defective product tampa Florida
I purchased a full bedroom for my son. Delivered 2/21/2018. I spent over $1,300. My mistake not to call the first time a drawer fell out but I have a full time housekeepere so I don't put the clothes away and wasnt' made aware until I tried to put...
Entity
Rooms to Go
Categories: Furniture
15, Report:
#1451277
Posted Date:
Jul 11 2018
Synchrony Bank Orlando Bought furniture and it was financed through Synchrony Orlando. Always made payments ahead of time and never missed one. They charged late fee. Georgia Atlanta Georgia
We bought furniture from Rooms To Go in Pensacola. They financed through Synchrony Orlando. While trying to contact them I discovered the is no physical bank in Orlando. Payments on furniture were $40.00 a month. Always sent in $100.00 . Payment due on 28th...always sent them in on ...
Entity
Synchrony Bank Orlando
Categories: Loan scam
16, Report:
#1435053
Posted Date:
Mar 19 2018
Rooms To Go North Carolina Did not deliver when they said they would, lied about the delivery, then added another Month on to my waiting for the delivery. Dunn North Carolina
If you are EVEN THINKING about buying something from Rooms To Go PLEASE read this message in its entirety! If I did not have a son with Autism I would NOT wait for this bed but would instead get my money back and go ANYWHERE else to buy a bed!!
My original Post (which, I can’t ...
Entity
Rooms To Go North Carolina
Categories: Custom Furniture, Furniture, Furniture, Furniture & Furnishings, Furniture Manufactures
17, Report:
#1433918
Posted Date:
Mar 12 2018
Room 2 go Ripped me off by selling me poor Quality Furniture McDonough Georgia
On 8/18/2017 my wife and I went to Rooms To Go to purchase a living room set. We picked out the set that we liked. And schedule a delivery date. Shortly after the furniture arrived I noticed that sitting on it was uncomfortable. The pillows would slide forward lift up and separate s...
Entity
Rooms to go
Categories: Furniture & Furnishings, furniture protection plan
18, Report:
#1412626
Posted Date:
Nov 20 2017
Rooms To Go Leather furniture is falling apart bit by bit. Port Saint Lucie Florida
We bought 2 chairs barely 3 years ago. We are snow birds so just use them half a year. There are no small children or animals in the house. The air is left on when we are gone. The chairs started flacking and peeling after 3 months. When I checked the warranty it stated it was only ...
Entity
Rooms To Go
Categories: Furniture
19, Report:
#1410963
Posted Date:
Nov 08 2017
Rooms to Go Fraudulently sold me furniture represented as leather but was imitation Bradenton Florida
On 1-10-2012 I purchased one sofa and two chairs that were sold as 100% leather except on the back of each. I also purchased the protection plan, since this was recommended by the sales person. Since this purchase I have been a Snowbird living in Florida where the furniture is used ...
Entity
Rooms to Go
Categories: Furniture Manufactures
20, Report:
#1397073
Posted Date:
Aug 31 2017
Acceptance Now/Rooms To Go Amanda Pratt, Julie, Dennis Fraudulent, Non-Responsive, Poor Customer service, LIARS Pinellas Park Florida
I bought a bed from Rooms To GO/Acceptance Now. The bed or (partial bed) was delivered on Friday 06/30/17, where I had to take the day off to sit and wait. It was missing pieces that made it unsafe for my child to sleep on.
They first tried to convince me it was ok for my child to...
Entity
Acceptance Now/Rooms To Go
Categories: Department & Outlet Stores
21, Report:
#1397042
Posted Date:
Aug 31 2017
Rooms to Go Aweful Customer service norcross Georgia **Author of this Report is NOT CONFIRMED**
I purchased a suite 13 months ago from the outlet store, the chair collapsed.I requested that someone should come and check it out and advise.I contacted the Better Business (BBB) and this is there response.Rooms to Go Response:Our office has had the opportunity to review the accoun...
Entity
Rooms to Go
Categories: Home & Garden Stores
22, Report:
#1395944
Posted Date:
Aug 27 2017
Rooms To Go Sold defective recliner and won't repair/replace even with extended warranty Kennesaw Georgia
Purchased a high end leather living room set 01/17/2016 from rooms to go in kennesaw Georgia. After a year I noticed the leather under the recliner foot rest was separated from the stitching. Filed a claim and took a day off work to have their technician come out and document his ...
Entity
Rooms To Go
Categories: Furniture & Furnishings
23, Report:
#1377465
Posted Date:
Jun 06 2017
Rooms to Go Greensboro,NC They ripped my front door off when delivering my new couch and refuse to pay for the damages. Greensboro North Carolina
Delivered my sofa all good until they were leaving and while
They were removing the plastic cover they left me holding the door they ripped the storm door off and then asked me to sign the delivery sheet. They just left me holding the door and said it probably fell off before. W...
Entity
Rooms to Go Greensboro,NC
Categories: Personal Services
24, Report:
#1369966
Posted Date:
Apr 27 2017
Tiffany@ Acceptance Now Acceptance Now Destin Florida
I purchased a sectional from rooms to go which was financed through Acceptance Now. the total price of the sectional was $2500. We put$500 down and paid anywhere from$260 - $280 a month ( payment kept changing). About 4-5 months we decided to just pay it off and we're told the p...
Entity
Acceptance Now
Categories: Sales People
25, Report:
#1359408
Posted Date:
Mar 02 2017
Acceptance Now Rooms to Go Atlanta Georgia
I am in the lease to own agreement with Acceptance Now. I went to Rooms To Go to buy some furniture. About 1900 worth of furniture. Then I asked how can I build my credit they recommended that I make lease-to-own payments through acceptance now.So i only agree to pay for 3 pieces of...
Entity
Acceptance Now
Categories: Financial Services